Clara blacklisted by AT&T

I have reported this to them months ago but nothing is being done
about it.

Just now, another customer, in China this time, is reporting the same
thing; all emails from me are being blacklisted.

Why don't major ISPs do something about this? I'd think it must be in
their interest.

In article <(E-Mail Removed)>,
(E-Mail Removed) (Peter) wrote:

> I have reported this to them months ago but nothing is being done
> about it.
>
> Just now, another customer, in China this time, is reporting the same
> thing; all emails from me are being blacklisted.
>
> Why don't major ISPs do something about this? I'd think it must be in
> their interest.

What's being blacklisted though, and have they given you any indication
why? Is it Clara's MTAs IP range or their ADSL IP range? Or is it some
sort of AT&T "policy" thing? I think it was Earthlink a while back who
blocked smtp traffic from pretty much anywhere other than the US due to
"spam".

Paul
--
(E-Mail Removed)

Paul Hutchings <(E-Mail Removed)> wrote:

>What's being blacklisted though, and have they given you any indication
>why? Is it Clara's MTAs IP range or their ADSL IP range? Or is it some
>sort of AT&T "policy" thing? I think it was Earthlink a while back who
>blocked smtp traffic from pretty much anywhere other than the US due to
>"spam".

I couldn't possibly tell. All I know is that emails sent via Clara
vanish, same emails sent via any other ISP arrive. This is ADSL, yes.

I guess some spammer managed to spam a load of people via Clara (which
could simply be that a Clara customer got infected with a spamming
trojan) and AT&T blocked the whole IP range.

With so many people thus infected (I know a few myself; the percentage
must be huge), why ISPs don't detect the obvious patterns and do
something about it?

On Fri, 16 Dec 2005 10:48:34 +0000, Paul Hutchings <(E-Mail Removed)>
wrote:

>In article <(E-Mail Removed)>,
> (E-Mail Removed) (Peter) wrote:
>
>> I have reported this to them months ago but nothing is being done
>> about it.
>>
>> Just now, another customer, in China this time, is reporting the same
>> thing; all emails from me are being blacklisted.
>>
>> Why don't major ISPs do something about this? I'd think it must be in
>> their interest.
>
>What's being blacklisted though, and have they given you any indication
>why? Is it Clara's MTAs IP range or their ADSL IP range? Or is it some
>sort of AT&T "policy" thing? I think it was Earthlink a while back who
>blocked smtp traffic from pretty much anywhere other than the US due to
>"spam".

A couple of weeks ago spampal was picking up one of clara relays as
being on the NJABL list. I reported the problem to clara and turned
off NJABL checking. Never got a reply / response from clara. In view
of the above postings I have turned on NJABL checking and sent myself
a test message. Spampal no longer objects to clara's relay. *But*
since I have lost the IP of the original failing relay I cannot
guarantee that the relay being used on today's test messages
(80.168.70.141) was the one that spampal detected as being on the
NJABL list.

--
cerberus

On Fri, 16 Dec 2005 11:20:41 +0000, (E-Mail Removed)lid wrote:

>On Fri, 16 Dec 2005 10:48:34 +0000, Paul Hutchings <(E-Mail Removed)>
>wrote:
>
>>In article <(E-Mail Removed)>,
>> (E-Mail Removed) (Peter) wrote:
>>
>>> I have reported this to them months ago but nothing is being done
>>> about it.
>>>
>>> Just now, another customer, in China this time, is reporting the same
>>> thing; all emails from me are being blacklisted.
>>>
>>> Why don't major ISPs do something about this? I'd think it must be in
>>> their interest.
>>
>>What's being blacklisted though, and have they given you any indication
>>why? Is it Clara's MTAs IP range or their ADSL IP range? Or is it some
>>sort of AT&T "policy" thing? I think it was Earthlink a while back who
>>blocked smtp traffic from pretty much anywhere other than the US due to
>>"spam".
>
>A couple of weeks ago spampal was picking up one of clara relays as
>being on the NJABL list. I reported the problem to clara and turned
>off NJABL checking. Never got a reply / response from clara. In view
>of the above postings I have turned on NJABL checking and sent myself
>a test message. Spampal no longer objects to clara's relay. *But*
>since I have lost the IP of the original failing relay I cannot
>guarantee that the relay being used on today's test messages
>(80.168.70.141) was the one that spampal detected as being on the
>NJABL list.

Bad form replying to my own post, but I have just found the copy of
the email I sent to clara. The offending relay on 6/12/05 was,
80.168.70.142

--
cerberus

In article <(E-Mail Removed)>,
(E-Mail Removed) (Peter) wrote:

> I couldn't possibly tell. All I know is that emails sent via Clara
> vanish, same emails sent via any other ISP arrive. This is ADSL, yes.

Are you sending via a local MTA or do you have outgoing mail sent
through Clara's smtp servers?

If it were being rejected by AT&T, regardless of the reason I'd expect
you to get a non-delivery report from one of Clara's smtp servers with
the rejection message generated when it tried to hand off the email to
the AT&T server.

It seems unusual for them to simply vanish, though I suppose with large
ISPs nothing surprises me these days.

It might be worth posting some specifics, destination domain, how the
mail is being sent etc.

Paul
--
(E-Mail Removed)

"Peter" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> I have reported this to them months ago but nothing is being done
> about it.
>
> Just now, another customer, in China this time, is reporting the same
> thing; all emails from me are being blacklisted.
>
> Why don't major ISPs do something about this? I'd think it must be in
> their interest.
>

I am receiving virus laden mails from a Clara IP 80.168.160.94, an ADSL
connection
every 3 hours for the last week ,starting Fri 9th Dec at 10.52 GMT
Have reported to "abuse at clara.net" umpteeeen times no replies , nothing
Even phoned them
Clara are NFI
not surprised they are getting blocked

Z

On Fri, 16 Dec 2005 11:12:27 +0000, in uk.telecom.broadband ,
(E-Mail Removed) (Peter) wrote:

>With so many people thus infected (I know a few myself; the percentage
>must be huge), why ISPs don't detect the obvious patterns and do
>something about it?

Because its more cost-effective to ignore the problem. ISPs frequently
blacklist IP blocks, but generally this is done only for a few days
till the spammer gets bored and moves on to a different block. Thus in
most cases the blockage clears before any 'real' customers can make
much fuss. If customers complained faster, then ISPs would operate
differently.

On Fri, 16 Dec 2005 10:11:20 +0000, (E-Mail Removed) (Peter) wrote:

>I have reported this to them months ago but nothing is being done
>about it.

Have you tried raising it in their newsgroups? I left them some time
ago. When i was with them they had help and support newsgroups.
Full of strange people mind you.

Adrian.
..
..
===========================
Comparing the aftermaths of the Black Death and of World War I,
James Westfall Thompson found all the same complaints:
economic chaos, social unrest, high prices, profiteering, depraved
morals, lack of production, industrial indolence, frenetic gaiety,
wild expenditure, luxury, debauchery, social and religious hysteria,
greed, avarice, maladministration, decay of manners. Familiar
===========================

Paul Hutchings <(E-Mail Removed)> wrote:

>Are you sending via a local MTA or do you have outgoing mail sent
>through Clara's smtp servers?

The latter

>If it were being rejected by AT&T, regardless of the reason I'd expect
>you to get a non-delivery report from one of Clara's smtp servers with
>the rejection message generated when it tried to hand off the email to
>the AT&T server.

The email did bounce back saying the sender was blocked, or words to
that effect.