On 16 Jan 2009,
(E-Mail Removed) (JP) wrote:
>On 23 Dec 2008, (E-Mail Removed) (Christine) wrote:
>>I called in to iPhone support yesterday and was routed to their call center
>>in the Dallas area, I had the worst technical support experience that I
>>have ever had. It was so bad that it made me wonder if Apple even bothers
>>to monitor calls. The rude support rep identified themselves as "Bobby".
>>After I got off the phone with "Bobby", I called back and spoke to another
>>rep who, after explaining what happened, gave Bobby's full name-"Bobbi
>>Sanchez". Ms. Sanchez had such a deep voice that I thought I was talking
>>to a man. After hanging up the phone with the nice rep, I googled "Bobbi
>>Sanchez" and I came up with many hits, including a very informative FAQ on
>>her. Bobbi Sanchez has a long history of rude, racist, and otherwise
>>insane rantings on the internet, especially Usenet. Does Apple do
>>background checks on the people who represent their company?
>
>Apparently, Bobbi Sanchez got the boot from Apple.
>
>http://tech.groups.yahoo.com/group/M.../message/45108
>
>"I just completed an iPHone support contract and can share a piece of
>advice."
>
>For the uninitiated, "completed" means "fired" in the temporary assignment
>world. Apple does not complete their temps unless they have not performed
>up to standard. As evidenced from her online behavior, Bobbi Sanchez is
>very surly and not suited for tech support work.
That job lasted less than three months. I wonder if Ms. Sanchez is going
to blame the "organized stalking campaign" for her job loss.
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