"Citizen Smith" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed) om...
>> I am on ntlworld the £15 a month [package, what are my options to
>> obtain broadband at a similar cost or a close alternatives?
>>
>> Failing that what are my options to get away from BT's extortionate
>> line rental charges?
>>
>> thanks
>
> NTL are offering free line rental for 1 year (advertised in Winchester
> Extra) to BT customers who change their phone service to them and take out
> a
> tv or broadband service as well. I was due to have BB fitted 14/08/04 and
> phoned them to add a change from BT to them which they said was no problem
> and on numerous occasions that someone would call me back which they have
> repeatedly failed to do. After over 1 hour on the phone on hold trying to
> sort this out I eventually told them to poke their customer services,
> their
> broadband and their telephone services. If they're like this to customers
> who are trying to take up their services, what the NTHell are they like to
> existing customers?
>
> been waiting over 2 weeks to get my NTL line repaired, can't get through
> to speak to anyone about it , numerous messages via email ,customer
> services ( 1 hour min wait to speak to someone no way am I doing that in a
> phone box ), emergency answerphone service, NTL man in car on my street
> and local office have all failed to get it sorted. I have arranged to get
> a BT line installed, if they do that before NTL fix my line I will be
> switching to BT . I think NTL have got too many customers so it should
> help them out if I leave.
>
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