"Colin Bean" <(E-Mail Removed)> wrote in message
news:c22lhk$1jq6k3$(E-Mail Removed)...
> hi, im now coming up to the end of my current 12 month contract and want
to
> switch to another provider.
>
> i have a modem already and the line is activated, is it as simple as just
> cancelling one and then signing up with another?
>
> or do i have to go through some process where they cancel the line and
then
> i will have to get this reactivated again and paying the activation fee?
>
> any help would be appreciated, cheers
>
>
It rather depends on the attitude of your current ISP. It is possible to
"migrate" a currently activated line from one provider to another: The
physical act of migration tends to happen during the wee small hours and
seems to interrupt your service for only a couple of hours while the
re-patching takes place. However, for some (probably economic) reason, not
all ISPs will permit migration, in which case you will be stuck with having
to cancel your current contract and apply fresh with your new ISP. Since the
new ISP can't start with the activation process until your line shows
"clear", this means you're stuffed for about 2 weeks. Also, migration is
only possible between products of similar speed, ie you can't ask to switch
your 512k service on ISP X to a 1M service with ISP Y (I think because it
requires a *little* more work than just patching a link).
Best bet is to ask your prospective ISP what the score is, telling them who
you are currently with - they'll know who plays ball and who doesn't.
(BTW - if you go to PlusNet, I wouldn't complain if you quoted my referral
ID : "mcintoshuk" ! )
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