certain sites not accessible.

Trying to solve a problem for a friend, and failing. He has two pcs
connected to a Demon-supplied router. Recently he's been unable to
access at least two major commercial websites - they time out.

If he powers the router down then restarts it, he can get both sites -
but only once. Then the problem starts again.

We've cleared caches and cookies, and used both Firefox and IE - same
problem. Can anybody help?
--
Peter

On 20/07/2007 in message <(E-Mail Removed)>
Peter wrote:

>Trying to solve a problem for a friend, and failing. He has two pcs
>connected to a Demon-supplied router. Recently he's been unable to
>access at least two major commercial websites - they time out.
>
>If he powers the router down then restarts it, he can get both sites -
>but only once. Then the problem starts again.
>
>We've cleared caches and cookies, and used both Firefox and IE - same
>problem. Can anybody help?

Is he still using Demon as his ISP? There was a longish thread in
demon.service:

Date: Tue, 10 Jul 2007 11:36:26 +0100
Message-ID: <f6vnfh$cpt$1$(E-Mail Removed)>

about this which turned out to be a Demon problem.

--
Jeff Gaines Damerham Hampshire UK
There are 10 types of people in the world, those who do binary and those
who don't.

On 20 Jul, 08:25, Peter <pe...@invalid.com> wrote:
> Trying to solve a problem for a friend, and failing. He has two pcs
> connected to a Demon-supplied router. Recently he's been unable to
> access at least two major commercial websites - they time out.
>
> If he powers the router down then restarts it, he can get both sites -
> but only once. Then the problem starts again.
>
> We've cleared caches and cookies, and used both Firefox and IE - same
> problem. Can anybody help?

how about a clue - the website addresses and whether they are secure
https or not.
Can they be pinged from the command line ?

Phil

On Fri, 20 Jul 2007 02:55:18 -0700, PhilT <(E-Mail Removed)> wrote:

>On 20 Jul, 08:25, Peter <pe...@invalid.com> wrote:
>> Trying to solve a problem for a friend, and failing. He has two pcs
>> connected to a Demon-supplied router. Recently he's been unable to
>> access at least two major commercial websites - they time out.
>>
>> If he powers the router down then restarts it, he can get both sites -
>> but only once. Then the problem starts again.
>>
>> We've cleared caches and cookies, and used both Firefox and IE - same
>> problem. Can anybody help?
>
>how about a clue - the website addresses and whether they are secure
>https or not.
>Can they be pinged from the command line ?
>
>Phil
Sorry - two examples are http://www.wildernessscotland.com/ and
http://www.dreamescape.co.uk/

I can ping and access them with no difficulty - he can't.

I'll read the Demon thread - thanks for the info.
--
Peter

On 20 Jul, 11:00, Peter <pe...@invalid.com> wrote:

> Sorry - two examples arehttp://www.wildernessscotland.com/andhttp://www.dreamescape.co.uk/

couldn't access them from here (not Demon line)

then a few minutes later they appeared.

They are on the same host

C:\Program Files\Support Tools>nslookup www.wildernessscotland.com
Server: DD-WRT
Address: 192.168.1.1

Non-authoritative answer:
Name: vweb.ednet.co.uk
Address: 212.20.226.27
Aliases: www.wildernessscotland.com


C:\Program Files\Support Tools>nslookup www.dreamescape.co.uk
Server: DD-WRT
Address: 192.168.1.1

Non-authoritative answer:
Name: vweb.lumison.net
Address: 212.20.226.27
Aliases: www.dreamescape.co.uk

Peter wrote:

> Trying to solve a problem for a friend, and failing. He has two pcs
> connected to a Demon-supplied router. Recently he's been unable to
> access at least two major commercial websites - they time out.
>
> If he powers the router down then restarts it, he can get both sites -
> but only once. Then the problem starts again.
>
> We've cleared caches and cookies, and used both Firefox and IE - same
> problem. Can anybody help?

I'd suspect a DNS problem.

Graham