Carrying printers through via Remote Desktop Connection

I have a user connecting to a Windows Server 2003 system via RDC from a
Windows XP Pro SP2 PC. The option to carry over her printers is selected.
She has a locally-attached printer and a network printer defined in her
Printers and Faxes folder. Both work fine locally. The network printer is
served from a second Windows Server 2003 system and the user defined it via
UNC so that the printer appears as "Printer on Server" in her Printers and
Faxes folder.

The server has the same drivers installed on it as the PC has. The
locally-attached printer gets carried through but the network printer does
not. I, too, have network printers connected to my PC in the same was as the
other person and my printers carry through. We are on different subnets, so
it may be a firewall issue, but I wanted your advice on where to look first.
--
Brian Tillman

Brian Tillman [MVP - Outlook] <(E-Mail Removed)> wrote:
> I have a user connecting to a Windows Server 2003 system via RDC from
> a Windows XP Pro SP2 PC. The option to carry over her printers is
> selected. She has a locally-attached printer and a network printer
> defined in her Printers and Faxes folder. Both work fine locally. The
> network printer is served from a second Windows Server 2003
> system and the user defined it via UNC so that the printer appears as
> "Printer on Server" in her Printers and Faxes folder.
>
> The server has the same drivers installed on it as the PC has. The
> locally-attached printer gets carried through but the network printer
> does not. I, too, have network printers connected to my PC in the
> same was as the other person and my printers carry through. We are
> on different subnets, so it may be a firewall issue, but I wanted
> your advice on where to look first.

Is she using the latest RD client from Microsoft? Make sure she is. The
event logs on the host server will have errors that may be useful. I'm
setting up my reply to crosspost to
microsoft.public.windows.terminal_services.

Thanks Lanwench for re-posting it here.

Thanks,
Kaushal Mehta [MSFT]
--
http://blogs.msdn.com/ts


"Lanwench [MVP - Exchange]" wrote:

> Brian Tillman [MVP - Outlook] <(E-Mail Removed)> wrote:
> > I have a user connecting to a Windows Server 2003 system via RDC from
> > a Windows XP Pro SP2 PC. The option to carry over her printers is
> > selected. She has a locally-attached printer and a network printer
> > defined in her Printers and Faxes folder. Both work fine locally. The
> > network printer is served from a second Windows Server 2003
> > system and the user defined it via UNC so that the printer appears as
> > "Printer on Server" in her Printers and Faxes folder.
> >
> > The server has the same drivers installed on it as the PC has. The
> > locally-attached printer gets carried through but the network printer
> > does not. I, too, have network printers connected to my PC in the
> > same was as the other person and my printers carry through. We are
> > on different subnets, so it may be a firewall issue, but I wanted
> > your advice on where to look first.
>
> Is she using the latest RD client from Microsoft? Make sure she is. The
> event logs on the host server will have errors that may be useful. I'm
> setting up my reply to crosspost to
> microsoft.public.windows.terminal_services.
>
>
>

"Lanwench [MVP - Exchange]"
<(E-Mail Removed) hoo.com> wrote in message
news:(E-Mail Removed)...

> Brian Tillman [MVP - Outlook] <(E-Mail Removed)> wrote:
>> I have a user connecting to a Windows Server 2003 system via RDC from
>> a Windows XP Pro SP2 PC. The option to carry over her printers is
>> selected. She has a locally-attached printer and a network printer
>> defined in her Printers and Faxes folder. Both work fine locally. The
>> network printer is served from a second Windows Server 2003
>> system and the user defined it via UNC so that the printer appears as
>> "Printer on Server" in her Printers and Faxes folder.
>>
>> The server has the same drivers installed on it as the PC has. The
>> locally-attached printer gets carried through but the network printer
>> does not. I, too, have network printers connected to my PC in the
>> same was as the other person and my printers carry through. We are
>> on different subnets, so it may be a firewall issue, but I wanted
>> your advice on where to look first.
>
> Is she using the latest RD client from Microsoft? Make sure she is. The
> event logs on the host server will have errors that may be useful. I'm
> setting up my reply to crosspost to
> microsoft.public.windows.terminal_services.

Neither of us is using the most recent version. Our PCs are carefully
contolled and we're not allowed to update anything. I think that the problem
is actually a networking issue. I'm on the same VLAN as the printer server
and printers and she's not. I thnk there's a WAN firewall in place that may
be affecting this. I'll look into that. Thanks.
--
Brian Tillman [MVP-Outlook]