Can't e-mail out

I have been recommended to post here with my problem.

Win 98se well specced.
BT broadband with 205 router, all working well except for...

I can't e-mail out. I can browse the web, post to news groups but I keep
getting an error message when I try to post an e-mail. eg

The message could not be sent because the server rejected the sender's
e-mail address. The sender's e-mail address was '(E-Mail Removed)'.
Subject 'Re: Seasons Greetings + attachments', Account: 'davenpat', Server:
'mail.btopenworld.com', Protocol: SMTP, Server Response: '530 authentication
required - for help go to
http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25, Secure(SSL):
No, Server Error: 530, Error Number: 0x800CCC78

also I get

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'davenpat', Server: 'mail.btopenworld.com', Protocol:
SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F

Any one with an idea as to what is wrong? I am loath to phone BT Yahoo as I
have had lots of problems with my wife's connection and bothered them
somewhat to distraction with what turned out to be a computer problem

Dave

On Mon, 3 Jan 2005 19:05:35 +0000 (UTC), [Dave] said :-

>I have been recommended to post here with my problem.
>
>Win 98se well specced.
>BT broadband with 205 router, all working well except for...
>
>I can't e-mail out. I can browse the web, post to news groups but I keep
>getting an error message when I try to post an e-mail. eg
>
>The message could not be sent because the server rejected the sender's
>e-mail address. The sender's e-mail address was '(E-Mail Removed)'.
>Subject 'Re: Seasons Greetings + attachments', Account: 'davenpat', Server:
>'mail.btopenworld.com', Protocol: SMTP, Server Response: '530 authentication
>required - for help go to
>http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25, Secure(SSL):
>No, Server Error: 530, Error Number: 0x800CCC78
>
>also I get
>
>Your server has unexpectedly terminated the connection. Possible causes for
>this include server problems, network problems, or a long period of
>inactivity. Account: 'davenpat', Server: 'mail.btopenworld.com', Protocol:
>SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F
>
>Any one with an idea as to what is wrong? I am loath to phone BT Yahoo as I
>have had lots of problems with my wife's connection and bothered them
>somewhat to distraction with what turned out to be a computer problem
>
>Dave
>
>
>

Why not use the btinternet/btopenworld internal newsgroups and ask
there ?

Your failure could be a firewall issue, especially for the second
error - the first error could be because BTYahoo are going to make
smtp authentication compulsory very shortly - have you ticked this
option on your OE settings ?

On Mon, 3 Jan 2005 19:05:35 +0000 (UTC), "Dave"
<(E-Mail Removed)> strung together this:

>The message could not be sent because the server rejected the sender's
>e-mail address. The sender's e-mail address was '(E-Mail Removed)'.
>Subject 'Re: Seasons Greetings + attachments', Account: 'davenpat', Server:
>'mail.btopenworld.com', Protocol: SMTP, Server Response: '530 authentication
>required - for help go to
>http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25, Secure(SSL):
>No, Server Error: 530, Error Number: 0x800CCC78
>
Ah, you've decided to post error messages now? This looks like
authentication issues. Try going into the account properties and
setting authentication on outgoing mail server.

>Your server has unexpectedly terminated the connection. Possible causes for
>this include server problems, network problems, or a long period of
>inactivity. Account: 'davenpat', Server: 'mail.btopenworld.com', Protocol:
>SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F
>
Try sticking 0x800CCC0F into Google.
--

SJW
Please reply to group or use 'usenet' in email subject

On Mon, 3 Jan 2005 19:05:35 +0000 (UTC), "Dave"
<(E-Mail Removed)> wrote:

>I have been recommended to post here with my problem.
>
>Win 98se well specced.
>BT broadband with 205 router, all working well except for...
>
>I can't e-mail out. I can browse the web, post to news groups but I keep
>getting an error message when I try to post an e-mail. eg
>
>The message could not be sent because the server rejected the sender's
>e-mail address. The sender's e-mail address was '(E-Mail Removed)'.
>Subject 'Re: Seasons Greetings + attachments', Account: 'davenpat', Server:
>'mail.btopenworld.com', Protocol: SMTP, Server Response: '530 authentication
>required - for help go to
>http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25, Secure(SSL):
>No, Server Error: 530, Error Number: 0x800CCC78

There's a clue in the error message?
http://help.yahoo.com/help/us/mail/pop/pop-11.html

Oliver.

Dave wrote:

> I can't e-mail out. I keep
> getting an error message when I try to post an e-mail. eg
> The message could not be sent because the server rejected the sender's
> e-mail address. The sender's e-mail address was '(E-Mail Removed)'.
> Subject 'Re: Seasons Greetings + attachments', Account: 'davenpat', Server:
> 'mail.btopenworld.com', Protocol: SMTP, Server Response: '530 authentication
> required

It looks like your mail client (presume you are using OuthouseExcess
since you're using that for news) is not set up for authentication to
BT's SMTP and/or POP3 server

> for help go to
> http://help.yahoo.com/help/us/mail/pop/pop-11.html'

Did you go there? it tells you exactly how to setup authentication ...

"Dave" <(E-Mail Removed)> wrote in message
news:crc51v$89q$(E-Mail Removed)...
> I have been recommended to post here with my problem.
>
> Win 98se well specced.
> BT broadband with 205 router, all working well except for...
>
> I can't e-mail out. I can browse the web, post to news groups but I keep
> getting an error message when I try to post an e-mail. eg
>
> The message could not be sent because the server rejected the sender's
> e-mail address. The sender's e-mail address was
'(E-Mail Removed)'.
> Subject 'Re: Seasons Greetings + attachments', Account: 'davenpat',
Server:
> 'mail.btopenworld.com', Protocol: SMTP, Server Response: '530
authentication
> required - for help go to
> http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25,
Secure(SSL):
> No, Server Error: 530, Error Number: 0x800CCC78
>
> also I get
>
> Your server has unexpectedly terminated the connection. Possible causes
for
> this include server problems, network problems, or a long period of
> inactivity. Account: 'davenpat', Server: 'mail.btopenworld.com', Protocol:
> SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F
>
> Any one with an idea as to what is wrong? I am loath to phone BT Yahoo as
I
> have had lots of problems with my wife's connection and bothered them
> somewhat to distraction with what turned out to be a computer problem

I got an answer from uk.comp.misc and it turned out to be a missing tick in
the authentication box.

Many thanks to anyone who got their thinking caps on

Dave

"Spin Dryer" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Mon, 3 Jan 2005 19:05:35 +0000 (UTC), [Dave] said :-
>
> >I have been recommended to post here with my problem.
> >
> >Win 98se well specced.
> >BT broadband with 205 router, all working well except for...
> >
> >I can't e-mail out. I can browse the web, post to news groups but I keep
> >getting an error message when I try to post an e-mail. eg
> >
> >The message could not be sent because the server rejected the sender's
> >e-mail address. The sender's e-mail address was
'(E-Mail Removed)'.
> >Subject 'Re: Seasons Greetings + attachments', Account: 'davenpat',
Server:
> >'mail.btopenworld.com', Protocol: SMTP, Server Response: '530
authentication
> >required - for help go to
> >http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25,
Secure(SSL):
> >No, Server Error: 530, Error Number: 0x800CCC78
> >
> >also I get
> >
> >Your server has unexpectedly terminated the connection. Possible causes
for
> >this include server problems, network problems, or a long period of
> >inactivity. Account: 'davenpat', Server: 'mail.btopenworld.com',
Protocol:
> >SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F
> >
> >Any one with an idea as to what is wrong? I am loath to phone BT Yahoo as
I
> >have had lots of problems with my wife's connection and bothered them
> >somewhat to distraction with what turned out to be a computer problem
> >
> >Dave
> >
> >
> >
>
> Why not use the btinternet/btopenworld internal newsgroups and ask
> there ?

I didn't know it existed, but I do now :-)
Thanks for that. The original problem was cured by ticking the
authentication box. E-mail is now flowing. :-)

> the first error could be because BTYahoo are going to make
> smtp authentication compulsory very shortly - have you ticked this
> option on your OE settings ?

Yes, as above and in another post. Are there any implications in the
authentication? I am fairly computer literate, but broadband and routers are
a new area for me now. It took me 3 days to get my wife's computer up and
running through a network card. Mind you, I did have the g children nagging
me at the same time, so hence the 3 days ;-)
that's my story and I'm sticking to it. ;-)

Dave

On 3 Jan 2005 in uk.telecom.broadband, "Dave" wrote:

>I got an answer from uk.comp.misc and it turned out to be a missing tick in
>the authentication box.

You might find it worth using the cross-post feature (simply add a comma,
and the second newsgroup name) rather than post the same question twice.

(However, don't go mad on cross-posting, it can get messy if one group has
someone thinking your post is off-topic and starts a very long argument!)




--
PlusNet <http://tinyurl.com/24ymz> - I recommend them and save some cash.

My other ISP : UK Free Software Network <http://www.ukfsn.org>
UKFSN passes all profits to Free Software projects in the UK.

"Andy Burns" <(E-Mail Removed)> wrote in message
news:41d99f6f$0$32126$(E-Mail Removed)...
>
> It looks like your mail client (presume you are using OuthouseExcess
> since you're using that for news) is not set up for authentication to
> BT's SMTP and/or POP3 server

I call it outlook depressed, but I take your meaning ;-)

> > for help go to
> > http://help.yahoo.com/help/us/mail/pop/pop-11.html'
>
> Did you go there? it tells you exactly how to setup authentication ...

Now that raises another question that I am not going to ask right now.
When I click on the link, outlook depressed asks me for a password and then
tells me it is wrong. It's my account, my password, so who is M$not to tell
me I'm wrong?
Hey ho! another day, another problem. I'll take a look at this and see if I
can sort it out myself. As I have said, I am fairly computer literate (my
specialist subject is getting them up and running after a crash), but I like
a challenge or three :-)

Many thanks for you time

Dave

> Now that raises another question that I am not going to ask right now.
> When I click on the link, outlook depressed asks me for a password and then
> tells me it is wrong. It's my account, my password, so who is M$not to tell
> me I'm wrong?

If the mail server is currently out of action you`ll often get this sort
of response. If you know the details are correct, forget about it for a
few hours and try again.

--
Please add "[newsgroup]" in the subject of any personal replies via email
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