can't connect wireless - says i need a certificate - please help m

OK. Here is my problem. I am not that techno savvy but I know a little.

I got a new laptop – using Vista. Gave my old laptop – using XP to my niece.

Then I got a new router/modem – Linksys WAG160N.

My new laptop connects fine – no problems there.

The older laptop – cannot connect at all. I get a bubble error message
saying "unable to find a certificate to log on to the network"

I did some googling and downloaded a WINKB917021v3 as that is what everyone
else seemed to do... and that didn't work either.

This is really annoying. I have checked all the settings and they match and
are fine. Have set and reset and done loads of troubleshooting.

I called Linksys and they said they couldn't help!

Does anyone know what to do?

you probably have 802.11n authentication checked. uncheck it.
and please, switch from WEP to WPA2 or at least WPA. WEP is unsafe.

On Sun, 27 Jul 2008 22:07:27 -0700, Lulu
<(E-Mail Removed)> wrote:

>OK. Here is my problem. I am not that techno savvy but I know a little.
>
>I got a new laptop – using Vista. Gave my old laptop – using XP to my niece.
>
>Then I got a new router/modem – Linksys WAG160N.
>
>My new laptop connects fine – no problems there.
>
>The older laptop – cannot connect at all. I get a bubble error message
>saying "unable to find a certificate to log on to the network"
>
>I did some googling and downloaded a WINKB917021v3 as that is what everyone
>else seemed to do... and that didn't work either.
>
>This is really annoying. I have checked all the settings and they match and
>are fine. Have set and reset and done loads of troubleshooting.
>
>I called Linksys and they said they couldn't help!
>
>Does anyone know what to do?
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
http://digitalmediaphile.wordpress.com

No have been through all of that. Have got it on WPA-PSK and TKIP or AES -
same as the router thing.

Also took off the security.

I have tried absolutely everything. It still keeps asking for a certificate!

"Barb Bowman" wrote:

> you probably have 802.11n authentication checked. uncheck it.
> and please, switch from WEP to WPA2 or at least WPA. WEP is unsafe.
>
> On Sun, 27 Jul 2008 22:07:27 -0700, Lulu
> <(E-Mail Removed)> wrote:
>
> >OK. Here is my problem. I am not that techno savvy but I know a little.
> >
> >I got a new laptop – using Vista. Gave my old laptop – using XP to my niece.
> >
> >Then I got a new router/modem – Linksys WAG160N.
> >
> >My new laptop connects fine – no problems there.
> >
> >The older laptop – cannot connect at all. I get a bubble error message
> >saying "unable to find a certificate to log on to the network"
> >
> >I did some googling and downloaded a WINKB917021v3 as that is what everyone
> >else seemed to do... and that didn't work either.
> >
> >This is really annoying. I have checked all the settings and they match and
> >are fine. Have set and reset and done loads of troubleshooting.
> >
> >I called Linksys and they said they couldn't help!
> >
> >Does anyone know what to do?
> --
>
> Barb Bowman
> MS-MVP
> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/
> http://digitalmediaphile.wordpress.com
>

Lulu wrote:
> No have been through all of that. Have got it on WPA-PSK and TKIP or AES -
> same as the router thing.
>
> Also took off the security.
>
> I have tried absolutely everything. It still keeps asking for a certificate!
>
> "Barb Bowman" wrote:
>
>> you probably have 802.11n authentication checked. uncheck it.
>> and please, switch from WEP to WPA2 or at least WPA. WEP is unsafe.
>>
>> On Sun, 27 Jul 2008 22:07:27 -0700, Lulu
>> <(E-Mail Removed)> wrote:
>>
>>> OK. Here is my problem. I am not that techno savvy but I know a little.
>>>
>>> I got a new laptop – using Vista. Gave my old laptop – using XP to my niece.
>>>
>>> Then I got a new router/modem – Linksys WAG160N.
>>>
>>> My new laptop connects fine – no problems there.
>>>
>>> The older laptop – cannot connect at all. I get a bubble error message
>>> saying "unable to find a certificate to log on to the network"
>>>
>>> I did some googling and downloaded a WINKB917021v3 as that is what everyone
>>> else seemed to do... and that didn't work either.
>>>
>>> This is really annoying. I have checked all the settings and they match and
>>> are fine. Have set and reset and done loads of troubleshooting.
>>>
>>> I called Linksys and they said they couldn't help!
>>>
>>> Does anyone know what to do?
>> --
>>
>> Barb Bowman
>> MS-MVP
>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>> http://blogs.digitalmediaphile.com/barb/
>> http://digitalmediaphile.wordpress.com
>>

Double check the screen shown in this pix and make sure that the box
next to "Enable IEEE 802.11x ..." is NOT checked.
http://screenshots.modemhelp.net/scr...tication.shtml

If you don't know how to get to that screen, open Windows Help and
Support and search for "802.1x authentication".
--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm

that message is related to 802.11n authentication. please recheck.

On Mon, 28 Jul 2008 04:17:03 -0700, Lulu
<(E-Mail Removed)> wrote:

>No have been through all of that. Have got it on WPA-PSK and TKIP or AES -
>same as the router thing.
>
>Also took off the security.
>
>I have tried absolutely everything. It still keeps asking for a certificate!
>
>"Barb Bowman" wrote:
>
>> you probably have 802.11n authentication checked. uncheck it.
>> and please, switch from WEP to WPA2 or at least WPA. WEP is unsafe.
>>
>> On Sun, 27 Jul 2008 22:07:27 -0700, Lulu
>> <(E-Mail Removed)> wrote:
>>
>> >OK. Here is my problem. I am not that techno savvy but I know a little.
>> >
>> >I got a new laptop – using Vista. Gave my old laptop – using XP to my niece.
>> >
>> >Then I got a new router/modem – Linksys WAG160N.
>> >
>> >My new laptop connects fine – no problems there.
>> >
>> >The older laptop – cannot connect at all. I get a bubble error message
>> >saying "unable to find a certificate to log on to the network"
>> >
>> >I did some googling and downloaded a WINKB917021v3 as that is what everyone
>> >else seemed to do... and that didn't work either.
>> >
>> >This is really annoying. I have checked all the settings and they match and
>> >are fine. Have set and reset and done loads of troubleshooting.
>> >
>> >I called Linksys and they said they couldn't help!
>> >
>> >Does anyone know what to do?
>> --
>>
>> Barb Bowman
>> MS-MVP
>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>> http://blogs.digitalmediaphile.com/barb/
>> http://digitalmediaphile.wordpress.com
>>
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
http://digitalmediaphile.wordpress.com