Can't connect to Server via Remote Desktop

I have a W2K3 server that I can't connect to using Remote Desktop for
administrative purposes. I can log in locally and I can log in to my other
servers via Remote Desktop. In the event log I get Event ID: 1219, "Logon
rejected for DOMAIN.COM\username. Unable to obtain Terminal Server User
Configuration. Error: Access is denied."

No one in the Domain Admin group can log in using Remote Desktop.

We are not using Terminal Services, this is for Remote Admin. services only.

Your assistance is appreciated.

Thank you.

Hi There,

Is the server you are trying to RDP onto a domain controller? the problem
can happen if the server your trying to connect to cannot query Active
Directory. check the event log for any userenv errors or AD replication
errors.

If it is a DC check communication with the PDC Emulator.

What do you see when you try to connect? does it fail to connect or do you
get the log on screen? are you connecting with the user credentials saved in
the RD Utility?

Let me know how you get on.
Ian williams


"Mokupono" wrote:

> I have a W2K3 server that I can't connect to using Remote Desktop for
> administrative purposes. I can log in locally and I can log in to my other
> servers via Remote Desktop. In the event log I get Event ID: 1219, "Logon
> rejected for DOMAIN.COM\username. Unable to obtain Terminal Server User
> Configuration. Error: Access is denied."
>
> No one in the Domain Admin group can log in using Remote Desktop.
>
> We are not using Terminal Services, this is for Remote Admin. services only.
>
> Your assistance is appreciated.
>
> Thank you.
>
>

Ian,

No, the server is NOT a DC. I get the logon screen but when I enter my
username and password I got this "The system cannot log you on due to the
following error: Access is denied. Please try again or consult your system
administrator."

There are no userenv errors in the event logs with the exception of a logon
failure in the security log:

Logon attempt by: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
Logon account: placiste
Source Workstation: SFOSRV01
Error Code: 0xC0000064

The credentials entered in the RD utility are the Domain Admin group (of
which I am a member) as well as my own. I stll can't log on.

Thanks,
Patrick



"Ian Williams" wrote:

> Hi There,
>
> Is the server you are trying to RDP onto a domain controller? the problem
> can happen if the server your trying to connect to cannot query Active
> Directory. check the event log for any userenv errors or AD replication
> errors.
>
> If it is a DC check communication with the PDC Emulator.
>
> What do you see when you try to connect? does it fail to connect or do you
> get the log on screen? are you connecting with the user credentials saved in
> the RD Utility?
>
> Let me know how you get on.
> Ian williams
>
>
> "Mokupono" wrote:
>
> > I have a W2K3 server that I can't connect to using Remote Desktop for
> > administrative purposes. I can log in locally and I can log in to my other
> > servers via Remote Desktop. In the event log I get Event ID: 1219, "Logon
> > rejected for DOMAIN.COM\username. Unable to obtain Terminal Server User
> > Configuration. Error: Access is denied."
> >
> > No one in the Domain Admin group can log in using Remote Desktop.
> >
> > We are not using Terminal Services, this is for Remote Admin. services only.
> >
> > Your assistance is appreciated.
> >
> > Thank you.
> >
> >

I had the exact same problem which was reolved by this article

http://support.microsoft.com/?kbid=815266

Although the error message is different it worked

"Mokupono" wrote:

> Ian,
>
> No, the server is NOT a DC. I get the logon screen but when I enter my
> username and password I got this "The system cannot log you on due to the
> following error: Access is denied. Please try again or consult your system
> administrator."
>
> There are no userenv errors in the event logs with the exception of a logon
> failure in the security log:
>
> Logon attempt by: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
> Logon account: placiste
> Source Workstation: SFOSRV01
> Error Code: 0xC0000064
>
> The credentials entered in the RD utility are the Domain Admin group (of
> which I am a member) as well as my own. I stll can't log on.
>
> Thanks,
> Patrick
>
>
>
> "Ian Williams" wrote:
>
> > Hi There,
> >
> > Is the server you are trying to RDP onto a domain controller? the problem
> > can happen if the server your trying to connect to cannot query Active
> > Directory. check the event log for any userenv errors or AD replication
> > errors.
> >
> > If it is a DC check communication with the PDC Emulator.
> >
> > What do you see when you try to connect? does it fail to connect or do you
> > get the log on screen? are you connecting with the user credentials saved in
> > the RD Utility?
> >
> > Let me know how you get on.
> > Ian williams
> >
> >
> > "Mokupono" wrote:
> >
> > > I have a W2K3 server that I can't connect to using Remote Desktop for
> > > administrative purposes. I can log in locally and I can log in to my other
> > > servers via Remote Desktop. In the event log I get Event ID: 1219, "Logon
> > > rejected for DOMAIN.COM\username. Unable to obtain Terminal Server User
> > > Configuration. Error: Access is denied."
> > >
> > > No one in the Domain Admin group can log in using Remote Desktop.
> > >
> > > We are not using Terminal Services, this is for Remote Admin. services only.
> > >
> > > Your assistance is appreciated.
> > >
> > > Thank you.
> > >
> > >

It works!! Thanks for the assist Fraser!

"Fraser" wrote:

> I had the exact same problem which was reolved by this article
>
> http://support.microsoft.com/?kbid=815266
>
> Although the error message is different it worked
>
> "Mokupono" wrote:
>
> > Ian,
> >
> > No, the server is NOT a DC. I get the logon screen but when I enter my
> > username and password I got this "The system cannot log you on due to the
> > following error: Access is denied. Please try again or consult your system
> > administrator."
> >
> > There are no userenv errors in the event logs with the exception of a logon
> > failure in the security log:
> >
> > Logon attempt by: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
> > Logon account: placiste
> > Source Workstation: SFOSRV01
> > Error Code: 0xC0000064
> >
> > The credentials entered in the RD utility are the Domain Admin group (of
> > which I am a member) as well as my own. I stll can't log on.
> >
> > Thanks,
> > Patrick
> >
> >
> >
> > "Ian Williams" wrote:
> >
> > > Hi There,
> > >
> > > Is the server you are trying to RDP onto a domain controller? the problem
> > > can happen if the server your trying to connect to cannot query Active
> > > Directory. check the event log for any userenv errors or AD replication
> > > errors.
> > >
> > > If it is a DC check communication with the PDC Emulator.
> > >
> > > What do you see when you try to connect? does it fail to connect or do you
> > > get the log on screen? are you connecting with the user credentials saved in
> > > the RD Utility?
> > >
> > > Let me know how you get on.
> > > Ian williams
> > >
> > >
> > > "Mokupono" wrote:
> > >
> > > > I have a W2K3 server that I can't connect to using Remote Desktop for
> > > > administrative purposes. I can log in locally and I can log in to my other
> > > > servers via Remote Desktop. In the event log I get Event ID: 1219, "Logon
> > > > rejected for DOMAIN.COM\username. Unable to obtain Terminal Server User
> > > > Configuration. Error: Access is denied."
> > > >
> > > > No one in the Domain Admin group can log in using Remote Desktop.
> > > >
> > > > We are not using Terminal Services, this is for Remote Admin. services only.
> > > >
> > > > Your assistance is appreciated.
> > > >
> > > > Thank you.
> > > >
> > > >