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can't connect to router Help!!!

 
 
Candace Sparks
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      01-18-2006, 10:11 PM
Windows 98 computer is not getting an ip address from the router. I can
ping the loopback address. I have uninstalled the network services, dial-up
networking, renamed network files, extracted files from the Windows 98 CD,
re-installed the network services, and dial up networking. I cannot browse
the network. I am getting timeouts when pinging the router. I, also,
installed a new network card. I am perplexed

Thank you for your help in advance!

Candace


 
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CJT
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      01-19-2006, 02:29 AM
Candace Sparks wrote:
> Windows 98 computer is not getting an ip address from the router. I can
> ping the loopback address. I have uninstalled the network services, dial-up
> networking, renamed network files, extracted files from the Windows 98 CD,
> re-installed the network services, and dial up networking. I cannot browse
> the network. I am getting timeouts when pinging the router. I, also,
> installed a new network card. I am perplexed
>
> Thank you for your help in advance!
>
> Candace
>
>

You're vague about what network you can not browse, but since you don't
mention any other computers on a LAN, I'll assume you mean the Internet.

Reset your router to factory defaults if you've changed anything. There
should be a procedure to do that described in the router's instruction
manual.

Then assign an address/netmask to your PC which will put it on the same
subnet as the router. For instance, if the router is 192.168.0.1,
assign the address 192.168.0.2 to your PC and give it a Class C netmask
(i.e. 255.255.255.0). Don't use DHCP at this point. Now ping the
router and make sure you have basic connectivity. If not, check your
cabling. If the ping works, then follow the instructions in the
router's manual for setting it up to do DHCP (assuming that's what you
want, as suggested by your first sentence).

Don't just willy-nilly uninstall and install things without any clue
about what you're doing.

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