can't access

One of the users in the 2003 domain gets an error gets message while trying
to access their documents which reside on the 2003 server. While trying to
open and excel document on their home directory they get messages like "Excel
cannot access'name.xls'. The document may be read-only or encrypted." When
they open word they get "Word cannot open the document: user does not have
access privileges (F:\username\...\foldername\name.doc)" The user was able
to open the documents the week before. The only change I made to the users
account on the server was I took ownership as administrator of the home
folder (which is on the 2003 server) and then gave the user full control over
the folder. After the problem occurred I gave ownership back which did not
help. The user has full control over the folder and is the owner. They can
also navigate to the folder with no problem it is just opening documents
inside the folder where there seems to be problems.

Thanks in advance for any help you might give.

--
Mark Roshak

Check the permissions on the file themselves.

--

Phillip Windell [MCP, MVP, CCNA]
www.wandtv.com

"roshak31" <(E-Mail Removed)> wrote in message
news7910E72-9FFA-4EC9-8A3A-(E-Mail Removed)...
> One of the users in the 2003 domain gets an error gets message while
trying
> to access their documents which reside on the 2003 server. While trying to
> open and excel document on their home directory they get messages like
"Excel
> cannot access'name.xls'. The document may be read-only or encrypted." When
> they open word they get "Word cannot open the document: user does not have
> access privileges (F:\username\...\foldername\name.doc)" The user was
able
> to open the documents the week before. The only change I made to the users
> account on the server was I took ownership as administrator of the home
> folder (which is on the 2003 server) and then gave the user full control
over
> the folder. After the problem occurred I gave ownership back which did not
> help. The user has full control over the folder and is the owner. They can
> also navigate to the folder with no problem it is just opening documents
> inside the folder where there seems to be problems.
>
> Thanks in advance for any help you might give.
>
> --
> Mark Roshak

Hi Mark,

Please check both NTFS and Share permission of the folder, grant both
permission to the user account.

On the Security tab, click Advanced, check "Replace permission entries on
all child objects¡*"

In addition, please try if the user can add a new Notepad file in the
shares, can he open the notepad and modify it? From this step, we can see
if this issue is only related to the Office documents.

HTH!

Best regards,

Rebecca Chen

MCSE2000 MCDBA CCNA


Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security

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