Can't access MS Client, Protocols, Services, etc.

I have a customer running Windows 98SE. He was getting an error message
related to MSHTML.DLL when starting his computer. I was able to re-register
MSHTML.DLL and reinstall Internet Explorer to remove the error messages.
Now, I'm trying to configure the computer to get back on the network, but
when I try to add MS Client for Windows, any Protocols, etc. the program is
not responding. I can click on the "Add" button, but when I try to select
"Client", or any of the other options, there is no response. I have run
System File Checker, and reinstalled the files associated with the various
clients, protocols, etc., but still no response.

Does anyone have any ideas? I've never seen this sort of behavior. I have
run SpyBot, Ad-aware, Spyware Doctor, and Norton Corporate anti-virus
without any problems. I've run Scandisk (Thorough) and nothing seems to
correct the problem. I'd like to avoid reinstalling Windows 98SE and all of
the applications like Office 2000. I've used "msconfig" to load just the
basic startup programs.

Thanks for any help you can send my way.

Joe G.
Dearborn, MI

"Joe Gazda" <(E-Mail Removed)> wrote in message
news:xradndMV9fR-DQreRVn-(E-Mail Removed)...
>I have a customer running Windows 98SE. He was getting an error message
>related to MSHTML.DLL when starting his computer. I was able to re-register
>MSHTML.DLL and reinstall Internet Explorer to remove the error messages.
>Now, I'm trying to configure the computer to get back on the network, but
>when I try to add MS Client for Windows, any Protocols, etc. the program is
>not responding. I can click on the "Add" button, but when I try to select
>"Client", or any of the other options, there is no response. I have run
>System File Checker, and reinstalled the files associated with the various
>clients, protocols, etc., but still no response.
>
> Does anyone have any ideas? I've never seen this sort of behavior. I have
> run SpyBot, Ad-aware, Spyware Doctor, and Norton Corporate anti-virus
> without any problems. I've run Scandisk (Thorough) and nothing seems to
> correct the problem. I'd like to avoid reinstalling Windows 98SE and all
> of the applications like Office 2000. I've used "msconfig" to load just
> the basic startup programs.
>
> Thanks for any help you can send my way.
>
> Joe G.
> Dearborn, MI
>

is your network adapter installed ok ? no errors in device manager...boot
to safe mode , multiple copies of NIC ?

in safe mode , remove all network adapters ..reboot and let the NIC
reinstall ..then try your MS client etc.

let us know :>

The first thing that I did was to remove the Linksys LNE100 adapter driver
and let Windows detect and reinstall the driver software. When that failed,
I tried downloading an updated driver on another computer and updated the
computer in question. Starting in safe mode didn't get me anywhere either.
Can you think of any files that might have to be re-registered like the
MSHTML.DLL that could be causing the failure?

Joe G.

"Haggis" <(E-Mail Removed)> wrote in message
news:uFF0bL$%(E-Mail Removed)...
>
> "Joe Gazda" <(E-Mail Removed)> wrote in message
> news:xradndMV9fR-DQreRVn-(E-Mail Removed)...
>>I have a customer running Windows 98SE. He was getting an error message
>>related to MSHTML.DLL when starting his computer. I was able to
>>re-register MSHTML.DLL and reinstall Internet Explorer to remove the error
>>messages. Now, I'm trying to configure the computer to get back on the
>>network, but when I try to add MS Client for Windows, any Protocols, etc.
>>the program is not responding. I can click on the "Add" button, but when I
>>try to select "Client", or any of the other options, there is no response.
>>I have run System File Checker, and reinstalled the files associated with
>>the various clients, protocols, etc., but still no response.
>>
>> Does anyone have any ideas? I've never seen this sort of behavior. I have
>> run SpyBot, Ad-aware, Spyware Doctor, and Norton Corporate anti-virus
>> without any problems. I've run Scandisk (Thorough) and nothing seems to
>> correct the problem. I'd like to avoid reinstalling Windows 98SE and all
>> of the applications like Office 2000. I've used "msconfig" to load just
>> the basic startup programs.
>>
>> Thanks for any help you can send my way.
>>
>> Joe G.
>> Dearborn, MI
>>
>
> is your network adapter installed ok ? no errors in device manager...boot
> to safe mode , multiple copies of NIC ?
>
> in safe mode , remove all network adapters ..reboot and let the NIC
> reinstall ..then try your MS client etc.
>
> let us know :>
>

"Joe Gazda" <(E-Mail Removed)> wrote in message
news:KYednUPPypIWtQXeRVn-(E-Mail Removed)...
> The first thing that I did was to remove the Linksys LNE100 adapter driver
> and let Windows detect and reinstall the driver software. When that
> failed, I tried downloading an updated driver on another computer and
> updated the computer in question. Starting in safe mode didn't get me
> anywhere either. Can you think of any files that might have to be
> re-registered like the MSHTML.DLL that could be causing the failure?
>
> Joe G.
>
> "Haggis" <(E-Mail Removed)> wrote in message
> news:uFF0bL$%(E-Mail Removed)...
>>
>> "Joe Gazda" <(E-Mail Removed)> wrote in message
>> news:xradndMV9fR-DQreRVn-(E-Mail Removed)...
>>>I have a customer running Windows 98SE. He was getting an error message
>>>related to MSHTML.DLL when starting his computer. I was able to
>>>re-register MSHTML.DLL and reinstall Internet Explorer to remove the
>>>error messages. Now, I'm trying to configure the computer to get back on
>>>the network, but when I try to add MS Client for Windows, any Protocols,
>>>etc. the program is not responding. I can click on the "Add" button, but
>>>when I try to select "Client", or any of the other options, there is no
>>>response. I have run System File Checker, and reinstalled the files
>>>associated with the various clients, protocols, etc., but still no
>>>response.
>>>
>>> Does anyone have any ideas? I've never seen this sort of behavior. I
>>> have run SpyBot, Ad-aware, Spyware Doctor, and Norton Corporate
>>> anti-virus without any problems. I've run Scandisk (Thorough) and
>>> nothing seems to correct the problem. I'd like to avoid reinstalling
>>> Windows 98SE and all of the applications like Office 2000. I've used
>>> "msconfig" to load just the basic startup programs.
>>>
>>> Thanks for any help you can send my way.
>>>
>>> Joe G.
>>> Dearborn, MI
>>>
>>
>> is your network adapter installed ok ? no errors in device
>> manager...boot to safe mode , multiple copies of NIC ?
>>
>> in safe mode , remove all network adapters ..reboot and let the NIC
>> reinstall ..then try your MS client etc.
>>
>> let us know :>
>>
>
>

did you check if you had multiple adapters installed when in safe mode? no
ghost copies?


I've seen this before , just can't remember the fix off the top of my head
....it will come to me :>

"Joe Gazda" <(E-Mail Removed)> wrote in message
news:KYednUPPypIWtQXeRVn-(E-Mail Removed)...
> The first thing that I did was to remove the Linksys LNE100 adapter driver
> and let Windows detect and reinstall the driver software. When that
> failed, I tried downloading an updated driver on another computer and
> updated the computer in question. Starting in safe mode didn't get me
> anywhere either. Can you think of any files that might have to be
> re-registered like the MSHTML.DLL that could be causing the failure?
>
> Joe G.
>
> "Haggis" <(E-Mail Removed)> wrote in message
> news:uFF0bL$%(E-Mail Removed)...
>>
>> "Joe Gazda" <(E-Mail Removed)> wrote in message
>> news:xradndMV9fR-DQreRVn-(E-Mail Removed)...
>>>I have a customer running Windows 98SE. He was getting an error message
>>>related to MSHTML.DLL when starting his computer. I was able to
>>>re-register MSHTML.DLL and reinstall Internet Explorer to remove the
>>>error messages. Now, I'm trying to configure the computer to get back on
>>>the network, but when I try to add MS Client for Windows, any Protocols,
>>>etc. the program is not responding. I can click on the "Add" button, but
>>>when I try to select "Client", or any of the other options, there is no
>>>response. I have run System File Checker, and reinstalled the files
>>>associated with the various clients, protocols, etc., but still no
>>>response.
>>>
>>> Does anyone have any ideas? I've never seen this sort of behavior. I
>>> have run SpyBot, Ad-aware, Spyware Doctor, and Norton Corporate
>>> anti-virus without any problems. I've run Scandisk (Thorough) and
>>> nothing seems to correct the problem. I'd like to avoid reinstalling
>>> Windows 98SE and all of the applications like Office 2000. I've used
>>> "msconfig" to load just the basic startup programs.
>>>
>>> Thanks for any help you can send my way.
>>>
>>> Joe G.
>>> Dearborn, MI
>>>
>>
>> is your network adapter installed ok ? no errors in device
>> manager...boot to safe mode , multiple copies of NIC ?
>>
>> in safe mode , remove all network adapters ..reboot and let the NIC
>> reinstall ..then try your MS client etc.
>>
>> let us know :>
>>
>
>

I went and did a little research ...from what I can see , the drill is to
remove "all" networking components in control panel/network.

reboot to safe mode and remove "all" instances of network adapters in device
manager.

the reboot and reinstall NIC and Client....I can't see any other quick fixes
....but someone else may jump in with one ...stay tuned :>

Thanks for your quick response, but I've already tried what you have
suggested. I removed everything from the Network including DUN and VPN.
Restarted the computer and reinstalled the NIC. I still have the same
problem when I try to access any of the Client or Protocol items.

Joe G.

"Haggis" <(E-Mail Removed)> wrote in message
news:ue5UYv$%(E-Mail Removed)...
>
> "Joe Gazda" <(E-Mail Removed)> wrote in message
> news:KYednUPPypIWtQXeRVn-(E-Mail Removed)...
>> The first thing that I did was to remove the Linksys LNE100 adapter
>> driver and let Windows detect and reinstall the driver software. When
>> that failed, I tried downloading an updated driver on another computer
>> and updated the computer in question. Starting in safe mode didn't get me
>> anywhere either. Can you think of any files that might have to be
>> re-registered like the MSHTML.DLL that could be causing the failure?
>>
>> Joe G.
>>
>> "Haggis" <(E-Mail Removed)> wrote in message
>> news:uFF0bL$%(E-Mail Removed)...
>>>
>>> "Joe Gazda" <(E-Mail Removed)> wrote in message
>>> news:xradndMV9fR-DQreRVn-(E-Mail Removed)...
>>>>I have a customer running Windows 98SE. He was getting an error message
>>>>related to MSHTML.DLL when starting his computer. I was able to
>>>>re-register MSHTML.DLL and reinstall Internet Explorer to remove the
>>>>error messages. Now, I'm trying to configure the computer to get back on
>>>>the network, but when I try to add MS Client for Windows, any Protocols,
>>>>etc. the program is not responding. I can click on the "Add" button, but
>>>>when I try to select "Client", or any of the other options, there is no
>>>>response. I have run System File Checker, and reinstalled the files
>>>>associated with the various clients, protocols, etc., but still no
>>>>response.
>>>>
>>>> Does anyone have any ideas? I've never seen this sort of behavior. I
>>>> have run SpyBot, Ad-aware, Spyware Doctor, and Norton Corporate
>>>> anti-virus without any problems. I've run Scandisk (Thorough) and
>>>> nothing seems to correct the problem. I'd like to avoid reinstalling
>>>> Windows 98SE and all of the applications like Office 2000. I've used
>>>> "msconfig" to load just the basic startup programs.
>>>>
>>>> Thanks for any help you can send my way.
>>>>
>>>> Joe G.
>>>> Dearborn, MI
>>>>
>>>
>>> is your network adapter installed ok ? no errors in device
>>> manager...boot to safe mode , multiple copies of NIC ?
>>>
>>> in safe mode , remove all network adapters ..reboot and let the NIC
>>> reinstall ..then try your MS client etc.
>>>
>>> let us know :>
>>>
>>
>>
>
> I went and did a little research ...from what I can see , the drill is to
> remove "all" networking components in control panel/network.
>
> reboot to safe mode and remove "all" instances of network adapters in
> device manager.
>
> the reboot and reinstall NIC and Client....I can't see any other quick
> fixes ...but someone else may jump in with one ...stay tuned :>
>

yes , but did you remove the NIC (and any other adapters) from device
manager in safe mode ?

this is about the only info I can seem to find( they seem to frown upon my
doing so much research...better get back to work! LOL)


"Joe Gazda" <(E-Mail Removed)> wrote in message
news:hZOdncSc7Kir2QXeRVn-(E-Mail Removed)...
> Thanks for your quick response, but I've already tried what you have
> suggested. I removed everything from the Network including DUN and VPN.
> Restarted the computer and reinstalled the NIC. I still have the same
> problem when I try to access any of the Client or Protocol items.
>
> Joe G.
>
> "Haggis" <(E-Mail Removed)> wrote in message
> news:ue5UYv$%(E-Mail Removed)...
>>
>> "Joe Gazda" <(E-Mail Removed)> wrote in message
>> news:KYednUPPypIWtQXeRVn-(E-Mail Removed)...
>>> The first thing that I did was to remove the Linksys LNE100 adapter
>>> driver and let Windows detect and reinstall the driver software. When
>>> that failed, I tried downloading an updated driver on another computer
>>> and updated the computer in question. Starting in safe mode didn't get
>>> me anywhere either. Can you think of any files that might have to be
>>> re-registered like the MSHTML.DLL that could be causing the failure?
>>>
>>> Joe G.
>>>
>>> "Haggis" <(E-Mail Removed)> wrote in message
>>> news:uFF0bL$%(E-Mail Removed)...
>>>>
>>>> "Joe Gazda" <(E-Mail Removed)> wrote in message
>>>> news:xradndMV9fR-DQreRVn-(E-Mail Removed)...
>>>>>I have a customer running Windows 98SE. He was getting an error message
>>>>>related to MSHTML.DLL when starting his computer. I was able to
>>>>>re-register MSHTML.DLL and reinstall Internet Explorer to remove the
>>>>>error messages. Now, I'm trying to configure the computer to get back
>>>>>on the network, but when I try to add MS Client for Windows, any
>>>>>Protocols, etc. the program is not responding. I can click on the "Add"
>>>>>button, but when I try to select "Client", or any of the other options,
>>>>>there is no response. I have run System File Checker, and reinstalled
>>>>>the files associated with the various clients, protocols, etc., but
>>>>>still no response.
>>>>>
>>>>> Does anyone have any ideas? I've never seen this sort of behavior. I
>>>>> have run SpyBot, Ad-aware, Spyware Doctor, and Norton Corporate
>>>>> anti-virus without any problems. I've run Scandisk (Thorough) and
>>>>> nothing seems to correct the problem. I'd like to avoid reinstalling
>>>>> Windows 98SE and all of the applications like Office 2000. I've used
>>>>> "msconfig" to load just the basic startup programs.
>>>>>
>>>>> Thanks for any help you can send my way.
>>>>>
>>>>> Joe G.
>>>>> Dearborn, MI
>>>>>
>>>>
>>>> is your network adapter installed ok ? no errors in device
>>>> manager...boot to safe mode , multiple copies of NIC ?
>>>>
>>>> in safe mode , remove all network adapters ..reboot and let the NIC
>>>> reinstall ..then try your MS client etc.
>>>>
>>>> let us know :>
>>>>
>>>
>>>
>>
>> I went and did a little research ...from what I can see , the drill is to
>> remove "all" networking components in control panel/network.
>>
>> reboot to safe mode and remove "all" instances of network adapters in
>> device manager.
>>
>> the reboot and reinstall NIC and Client....I can't see any other quick
>> fixes ...but someone else may jump in with one ...stay tuned :>
>>
>
>

just an after thought ...try deleting any *.pwl files you may have ...a
corrupt password file could be the culprit


"Haggis" <(E-Mail Removed)> wrote in message
news:eo32qYA$(E-Mail Removed)...
> yes , but did you remove the NIC (and any other adapters) from device
> manager in safe mode ?
>
> this is about the only info I can seem to find( they seem to frown upon my
> doing so much research...better get back to work! LOL)
>
>
> "Joe Gazda" <(E-Mail Removed)> wrote in message
> news:hZOdncSc7Kir2QXeRVn-(E-Mail Removed)...
>> Thanks for your quick response, but I've already tried what you have
>> suggested. I removed everything from the Network including DUN and VPN.
>> Restarted the computer and reinstalled the NIC. I still have the same
>> problem when I try to access any of the Client or Protocol items.
>>
>> Joe G.
>>
>> "Haggis" <(E-Mail Removed)> wrote in message
>> news:ue5UYv$%(E-Mail Removed)...
>>>
>>> "Joe Gazda" <(E-Mail Removed)> wrote in message
>>> news:KYednUPPypIWtQXeRVn-(E-Mail Removed)...
>>>> The first thing that I did was to remove the Linksys LNE100 adapter
>>>> driver and let Windows detect and reinstall the driver software. When
>>>> that failed, I tried downloading an updated driver on another computer
>>>> and updated the computer in question. Starting in safe mode didn't get
>>>> me anywhere either. Can you think of any files that might have to be
>>>> re-registered like the MSHTML.DLL that could be causing the failure?
>>>>
>>>> Joe G.
>>>>
>>>> "Haggis" <(E-Mail Removed)> wrote in message
>>>> news:uFF0bL$%(E-Mail Removed)...
>>>>>
>>>>> "Joe Gazda" <(E-Mail Removed)> wrote in message
>>>>> news:xradndMV9fR-DQreRVn-(E-Mail Removed)...
>>>>>>I have a customer running Windows 98SE. He was getting an error
>>>>>>message related to MSHTML.DLL when starting his computer. I was able
>>>>>>to re-register MSHTML.DLL and reinstall Internet Explorer to remove
>>>>>>the error messages. Now, I'm trying to configure the computer to get
>>>>>>back on the network, but when I try to add MS Client for Windows, any
>>>>>>Protocols, etc. the program is not responding. I can click on the
>>>>>>"Add" button, but when I try to select "Client", or any of the other
>>>>>>options, there is no response. I have run System File Checker, and
>>>>>>reinstalled the files associated with the various clients, protocols,
>>>>>>etc., but still no response.
>>>>>>
>>>>>> Does anyone have any ideas? I've never seen this sort of behavior. I
>>>>>> have run SpyBot, Ad-aware, Spyware Doctor, and Norton Corporate
>>>>>> anti-virus without any problems. I've run Scandisk (Thorough) and
>>>>>> nothing seems to correct the problem. I'd like to avoid reinstalling
>>>>>> Windows 98SE and all of the applications like Office 2000. I've used
>>>>>> "msconfig" to load just the basic startup programs.
>>>>>>
>>>>>> Thanks for any help you can send my way.
>>>>>>
>>>>>> Joe G.
>>>>>> Dearborn, MI
>>>>>>
>>>>>
>>>>> is your network adapter installed ok ? no errors in device
>>>>> manager...boot to safe mode , multiple copies of NIC ?
>>>>>
>>>>> in safe mode , remove all network adapters ..reboot and let the NIC
>>>>> reinstall ..then try your MS client etc.
>>>>>
>>>>> let us know :>
>>>>>
>>>>
>>>>
>>>
>>> I went and did a little research ...from what I can see , the drill is
>>> to remove "all" networking components in control panel/network.
>>>
>>> reboot to safe mode and remove "all" instances of network adapters in
>>> device manager.
>>>
>>> the reboot and reinstall NIC and Client....I can't see any other quick
>>> fixes ...but someone else may jump in with one ...stay tuned :>
>>>
>>
>>
>
>

hmm..I wonder if your TCP stack may be buggered ...can't hurt to run this
....

http://cexx.org/lspfix.htm



"Haggis" <(E-Mail Removed)> wrote in message
news:%23PeiydA$(E-Mail Removed)...
>
> just an after thought ...try deleting any *.pwl files you may have ...a
> corrupt password file could be the culprit
>
>
> "Haggis" <(E-Mail Removed)> wrote in message
> news:eo32qYA$(E-Mail Removed)...
>> yes , but did you remove the NIC (and any other adapters) from device
>> manager in safe mode ?
>>
>> this is about the only info I can seem to find( they seem to frown upon
>> my doing so much research...better get back to work! LOL)
>>
>>
>> "Joe Gazda" <(E-Mail Removed)> wrote in message
>> news:hZOdncSc7Kir2QXeRVn-(E-Mail Removed)...
>>> Thanks for your quick response, but I've already tried what you have
>>> suggested. I removed everything from the Network including DUN and VPN.
>>> Restarted the computer and reinstalled the NIC. I still have the same
>>> problem when I try to access any of the Client or Protocol items.
>>>
>>> Joe G.
>>>
>>> "Haggis" <(E-Mail Removed)> wrote in message
>>> news:ue5UYv$%(E-Mail Removed)...
>>>>
>>>> "Joe Gazda" <(E-Mail Removed)> wrote in message
>>>> news:KYednUPPypIWtQXeRVn-(E-Mail Removed)...
>>>>> The first thing that I did was to remove the Linksys LNE100 adapter
>>>>> driver and let Windows detect and reinstall the driver software. When
>>>>> that failed, I tried downloading an updated driver on another computer
>>>>> and updated the computer in question. Starting in safe mode didn't get
>>>>> me anywhere either. Can you think of any files that might have to be
>>>>> re-registered like the MSHTML.DLL that could be causing the failure?
>>>>>
>>>>> Joe G.
>>>>>
>>>>> "Haggis" <(E-Mail Removed)> wrote in message
>>>>> news:uFF0bL$%(E-Mail Removed)...
>>>>>>
>>>>>> "Joe Gazda" <(E-Mail Removed)> wrote in message
>>>>>> news:xradndMV9fR-DQreRVn-(E-Mail Removed)...
>>>>>>>I have a customer running Windows 98SE. He was getting an error
>>>>>>>message related to MSHTML.DLL when starting his computer. I was able
>>>>>>>to re-register MSHTML.DLL and reinstall Internet Explorer to remove
>>>>>>>the error messages. Now, I'm trying to configure the computer to get
>>>>>>>back on the network, but when I try to add MS Client for Windows, any
>>>>>>>Protocols, etc. the program is not responding. I can click on the
>>>>>>>"Add" button, but when I try to select "Client", or any of the other
>>>>>>>options, there is no response. I have run System File Checker, and
>>>>>>>reinstalled the files associated with the various clients, protocols,
>>>>>>>etc., but still no response.
>>>>>>>
>>>>>>> Does anyone have any ideas? I've never seen this sort of behavior. I
>>>>>>> have run SpyBot, Ad-aware, Spyware Doctor, and Norton Corporate
>>>>>>> anti-virus without any problems. I've run Scandisk (Thorough) and
>>>>>>> nothing seems to correct the problem. I'd like to avoid reinstalling
>>>>>>> Windows 98SE and all of the applications like Office 2000. I've used
>>>>>>> "msconfig" to load just the basic startup programs.
>>>>>>>
>>>>>>> Thanks for any help you can send my way.
>>>>>>>
>>>>>>> Joe G.
>>>>>>> Dearborn, MI
>>>>>>>
>>>>>>
>>>>>> is your network adapter installed ok ? no errors in device
>>>>>> manager...boot to safe mode , multiple copies of NIC ?
>>>>>>
>>>>>> in safe mode , remove all network adapters ..reboot and let the NIC
>>>>>> reinstall ..then try your MS client etc.
>>>>>>
>>>>>> let us know :>
>>>>>>
>>>>>
>>>>>
>>>>
>>>> I went and did a little research ...from what I can see , the drill is
>>>> to remove "all" networking components in control panel/network.
>>>>
>>>> reboot to safe mode and remove "all" instances of network adapters in
>>>> device manager.
>>>>
>>>> the reboot and reinstall NIC and Client....I can't see any other quick
>>>> fixes ...but someone else may jump in with one ...stay tuned :>
>>>>
>>>
>>>
>>
>>
>
>

This only goes to show that great minds (or not so great) think alike. I
have tried everything that you suggested, even LSPFIX. I, too, thought that
it might be a stack problem. I will try dleting the PWL files that next time
I visit the customer.

"Haggis" <(E-Mail Removed)> wrote in message
news:eN9U6gA$(E-Mail Removed)...
>
> hmm..I wonder if your TCP stack may be buggered ...can't hurt to run this
> ...
>
> http://cexx.org/lspfix.htm
>
>
>
> "Haggis" <(E-Mail Removed)> wrote in message
> news:%23PeiydA$(E-Mail Removed)...
>>
>> just an after thought ...try deleting any *.pwl files you may have ...a
>> corrupt password file could be the culprit
>>
>>
>> "Haggis" <(E-Mail Removed)> wrote in message
>> news:eo32qYA$(E-Mail Removed)...
>>> yes , but did you remove the NIC (and any other adapters) from device
>>> manager in safe mode ?
>>>
>>> this is about the only info I can seem to find( they seem to frown upon
>>> my doing so much research...better get back to work! LOL)
>>>
>>>
>>> "Joe Gazda" <(E-Mail Removed)> wrote in message
>>> news:hZOdncSc7Kir2QXeRVn-(E-Mail Removed)...
>>>> Thanks for your quick response, but I've already tried what you have
>>>> suggested. I removed everything from the Network including DUN and VPN.
>>>> Restarted the computer and reinstalled the NIC. I still have the same
>>>> problem when I try to access any of the Client or Protocol items.
>>>>
>>>> Joe G.
>>>>
>>>> "Haggis" <(E-Mail Removed)> wrote in message
>>>> news:ue5UYv$%(E-Mail Removed)...
>>>>>
>>>>> "Joe Gazda" <(E-Mail Removed)> wrote in message
>>>>> news:KYednUPPypIWtQXeRVn-(E-Mail Removed)...
>>>>>> The first thing that I did was to remove the Linksys LNE100 adapter
>>>>>> driver and let Windows detect and reinstall the driver software. When
>>>>>> that failed, I tried downloading an updated driver on another
>>>>>> computer and updated the computer in question. Starting in safe mode
>>>>>> didn't get me anywhere either. Can you think of any files that might
>>>>>> have to be re-registered like the MSHTML.DLL that could be causing
>>>>>> the failure?
>>>>>>
>>>>>> Joe G.
>>>>>>
>>>>>> "Haggis" <(E-Mail Removed)> wrote in message
>>>>>> news:uFF0bL$%(E-Mail Removed)...
>>>>>>>
>>>>>>> "Joe Gazda" <(E-Mail Removed)> wrote in message
>>>>>>> news:xradndMV9fR-DQreRVn-(E-Mail Removed)...
>>>>>>>>I have a customer running Windows 98SE. He was getting an error
>>>>>>>>message related to MSHTML.DLL when starting his computer. I was able
>>>>>>>>to re-register MSHTML.DLL and reinstall Internet Explorer to remove
>>>>>>>>the error messages. Now, I'm trying to configure the computer to get
>>>>>>>>back on the network, but when I try to add MS Client for Windows,
>>>>>>>>any Protocols, etc. the program is not responding. I can click on
>>>>>>>>the "Add" button, but when I try to select "Client", or any of the
>>>>>>>>other options, there is no response. I have run System File Checker,
>>>>>>>>and reinstalled the files associated with the various clients,
>>>>>>>>protocols, etc., but still no response.
>>>>>>>>
>>>>>>>> Does anyone have any ideas? I've never seen this sort of behavior.
>>>>>>>> I have run SpyBot, Ad-aware, Spyware Doctor, and Norton Corporate
>>>>>>>> anti-virus without any problems. I've run Scandisk (Thorough) and
>>>>>>>> nothing seems to correct the problem. I'd like to avoid
>>>>>>>> reinstalling Windows 98SE and all of the applications like Office
>>>>>>>> 2000. I've used "msconfig" to load just the basic startup programs.
>>>>>>>>
>>>>>>>> Thanks for any help you can send my way.
>>>>>>>>
>>>>>>>> Joe G.
>>>>>>>> Dearborn, MI
>>>>>>>>
>>>>>>>
>>>>>>> is your network adapter installed ok ? no errors in device
>>>>>>> manager...boot to safe mode , multiple copies of NIC ?
>>>>>>>
>>>>>>> in safe mode , remove all network adapters ..reboot and let the NIC
>>>>>>> reinstall ..then try your MS client etc.
>>>>>>>
>>>>>>> let us know :>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>> I went and did a little research ...from what I can see , the drill is
>>>>> to remove "all" networking components in control panel/network.
>>>>>
>>>>> reboot to safe mode and remove "all" instances of network adapters in
>>>>> device manager.
>>>>>
>>>>> the reboot and reinstall NIC and Client....I can't see any other quick
>>>>> fixes ...but someone else may jump in with one ...stay tuned :>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>