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I can't access anymore to Network Properties

 
 
Fabrizio
Guest
Posts: n/a

 
      11-12-2004, 08:41 AM
Hi everyone,

I had my pc infected by the CWS spyboot and after I cleaned it I can't
access anymore to the Network Properties. When I try to do that never
happens.

I can see the other pc on the local network and work normally on it but I
can't use anymore Internet (by the LAN) and I can't change anything on
Network configuration because I can't open it.

Who can help me?

Sorry for my english (I'm Italian) and thank you in advance to all people
who'll answer me.

Bye

Fabrizio


 
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Carey Holzman
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Posts: n/a

 
      11-12-2004, 10:38 PM
Tip #3 at www.careyholzman.com/netfixes.htm

Carey

"Fabrizio" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hi everyone,
>
> I had my pc infected by the CWS spyboot and after I cleaned it I can't
> access anymore to the Network Properties. When I try to do that never
> happens.
>
> I can see the other pc on the local network and work normally on it but I
> can't use anymore Internet (by the LAN) and I can't change anything on
> Network configuration because I can't open it.
>
> Who can help me?
>
> Sorry for my english (I'm Italian) and thank you in advance to all people
> who'll answer me.
>
> Bye
>
> Fabrizio
>
>



 
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Fabrizio
Guest
Posts: n/a

 
      11-15-2004, 02:12 PM
Thank you very much for your help, I tried with your 3rd tip either manually
and downloading the programs but I have the same problem yet!!

I can't work on Internet but I can work on the LAN (for example I can go on
the web server of my network printer) and I can't open the property of the
network yet!!



"Carey Holzman" <(E-Mail Removed)> ha scritto nel messaggio
news:eBkYN$(E-Mail Removed)...
> Tip #3 at www.careyholzman.com/netfixes.htm
>
> Carey
>
> "Fabrizio" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > Hi everyone,
> >
> > I had my pc infected by the CWS spyboot and after I cleaned it I can't
> > access anymore to the Network Properties. When I try to do that never
> > happens.
> >
> > I can see the other pc on the local network and work normally on it but

I
> > can't use anymore Internet (by the LAN) and I can't change anything on
> > Network configuration because I can't open it.
> >
> > Who can help me?
> >
> > Sorry for my english (I'm Italian) and thank you in advance to all

people
> > who'll answer me.
> >
> > Bye
> >
> > Fabrizio
> >
> >

>
>



 
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Carey Holzman
Guest
Posts: n/a

 
      11-15-2004, 11:30 PM
On the PC that will not access the Internet, click Start, click Run, type
COMMAND and hit Enter.

At the prompt type
IPCONFIG /ALL > PC1.TXT (and hit Enter)

type EXIT (and hit Enter)

Now copy and paste the contents of PC1.TXT to your next reply.

Carey

"Fabrizio" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> Thank you very much for your help, I tried with your 3rd tip either
> manually
> and downloading the programs but I have the same problem yet!!
>
> I can't work on Internet but I can work on the LAN (for example I can go
> on
> the web server of my network printer) and I can't open the property of the
> network yet!!
>
>
>
> "Carey Holzman" <(E-Mail Removed)> ha scritto nel messaggio
> news:eBkYN$(E-Mail Removed)...
>> Tip #3 at www.careyholzman.com/netfixes.htm
>>
>> Carey
>>
>> "Fabrizio" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>> > Hi everyone,
>> >
>> > I had my pc infected by the CWS spyboot and after I cleaned it I can't
>> > access anymore to the Network Properties. When I try to do that never
>> > happens.
>> >
>> > I can see the other pc on the local network and work normally on it but

> I
>> > can't use anymore Internet (by the LAN) and I can't change anything on
>> > Network configuration because I can't open it.
>> >
>> > Who can help me?
>> >
>> > Sorry for my english (I'm Italian) and thank you in advance to all

> people
>> > who'll answer me.
>> >
>> > Bye
>> >
>> > Fabrizio
>> >
>> >

>>
>>

>
>



 
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Fabrizio
Guest
Posts: n/a

 
      11-16-2004, 02:42 PM
First of all, thanks a lot for your help, I really appreciate it.
Then, with your last message I had the confirmation that the problem was on
the DNS server. If you check on the result of IPCONFIG pasted below, the
problem is due to the missing DNS server. I compared this output with one
from the working pc and there are only 2 differences:

- I have the Server DNS
- "Risoluzione NETBIOS con DNS" = YES

So I tried to open an internet page using the ip address instead of the
domain name and it worked. I can use the e-mail too changing the smtp e pop3
servers with the equivalent ip address.

Now we discovered the problem but if I can't access to the network
properties, could I have another way to change the network configuration and
the dns servers????

************************************************** **********************
ipconfig result (it's in italian but I think you can understand)

Configurazione IP di Windows 98

Nome host . . . . . . . . . : PCW-22
Server DNS. . . . . . . . . :
Tipo nodo . . . . . . . . . : Trasmissione
Scope ID NetBIOS. . . . . . :
IP Routing abilitato. . . . : No
WINS Proxy abilitato. . . . : No
Risoluzione NetBIOS con DNS : No

0 - Scheda Ethernet :

Descrizione . . . . . . . . : PPP Adapter.
Indirizzo fisico. . . . . . : 44-45-15-54-00-00
DHCP abilitato. . . . . . . : S?
Indirizzo IP. . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . : 0.0.0.0
Gateway predefinito . . . . :
Server DHCP . . . . . . . . : 255.255.255.255
Server WINS primario. . . . :
Server WINS secondario. . . :
Assegnazione indirizzo. . . :
Scadenza indirizzo. . . . . :

1 - Scheda Ethernet :
Descrizione . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC
Indirizzo fisico. . . . . . : 00-20-ED-BF-00-21
DHCP abilitato. . . . . . . : No
Indirizzo IP. . . . . . . . : 192.168.1.48
Subnet Mask . . . . . . . . : 255.255.255.0
Gateway predefinito . . . . : 192.168.1.254
Server WINS primario. . . . :
Server WINS secondario. . . :
Assegnazione indirizzo. . . :
Scadenza indirizzo. . . . . :


"Carey Holzman" <(E-Mail Removed)> ha scritto nel messaggio
news:%(E-Mail Removed)...
> On the PC that will not access the Internet, click Start, click Run, type
> COMMAND and hit Enter.
>
> At the prompt type
> IPCONFIG /ALL > PC1.TXT (and hit Enter)
>
> type EXIT (and hit Enter)
>
> Now copy and paste the contents of PC1.TXT to your next reply.
>
> Carey
>
> "Fabrizio" <(E-Mail Removed)> wrote in message
> news:%(E-Mail Removed)...
> > Thank you very much for your help, I tried with your 3rd tip either
> > manually
> > and downloading the programs but I have the same problem yet!!
> >
> > I can't work on Internet but I can work on the LAN (for example I can go
> > on
> > the web server of my network printer) and I can't open the property of

the
> > network yet!!
> >
> >
> >
> > "Carey Holzman" <(E-Mail Removed)> ha scritto nel messaggio
> > news:eBkYN$(E-Mail Removed)...
> >> Tip #3 at www.careyholzman.com/netfixes.htm
> >>
> >> Carey
> >>
> >> "Fabrizio" <(E-Mail Removed)> wrote in message
> >> news:(E-Mail Removed)...
> >> > Hi everyone,
> >> >
> >> > I had my pc infected by the CWS spyboot and after I cleaned it I

can't
> >> > access anymore to the Network Properties. When I try to do that never
> >> > happens.
> >> >
> >> > I can see the other pc on the local network and work normally on it

but
> > I
> >> > can't use anymore Internet (by the LAN) and I can't change anything

on
> >> > Network configuration because I can't open it.
> >> >
> >> > Who can help me?
> >> >
> >> > Sorry for my english (I'm Italian) and thank you in advance to all

> > people
> >> > who'll answer me.
> >> >
> >> > Bye
> >> >
> >> > Fabrizio
> >> >
> >> >
> >>
> >>

> >
> >

>
>



 
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Carey Holzman
Guest
Posts: n/a

 
      11-16-2004, 08:39 PM
Visit http://housecall.trendmicro.com and do a free online virus scan of
that PC and remove any viruses it finds

Also, run a spyware checker on that PC:
http://tinyurl.com/5so4d

Carey

"Fabrizio" <(E-Mail Removed)> wrote in message
news:uPEBVL$(E-Mail Removed)...
> First of all, thanks a lot for your help, I really appreciate it.
> Then, with your last message I had the confirmation that the problem was
> on
> the DNS server. If you check on the result of IPCONFIG pasted below, the
> problem is due to the missing DNS server. I compared this output with one
> from the working pc and there are only 2 differences:
>
> - I have the Server DNS
> - "Risoluzione NETBIOS con DNS" = YES
>
> So I tried to open an internet page using the ip address instead of the
> domain name and it worked. I can use the e-mail too changing the smtp e
> pop3
> servers with the equivalent ip address.
>
> Now we discovered the problem but if I can't access to the network
> properties, could I have another way to change the network configuration
> and
> the dns servers????
>
> ************************************************** **********************
> ipconfig result (it's in italian but I think you can understand)
>
> Configurazione IP di Windows 98
>
> Nome host . . . . . . . . . : PCW-22
> Server DNS. . . . . . . . . :
> Tipo nodo . . . . . . . . . : Trasmissione
> Scope ID NetBIOS. . . . . . :
> IP Routing abilitato. . . . : No
> WINS Proxy abilitato. . . . : No
> Risoluzione NetBIOS con DNS : No
>
> 0 - Scheda Ethernet :
>
> Descrizione . . . . . . . . : PPP Adapter.
> Indirizzo fisico. . . . . . : 44-45-15-54-00-00
> DHCP abilitato. . . . . . . : S?
> Indirizzo IP. . . . . . . . : 0.0.0.0
> Subnet Mask . . . . . . . . : 0.0.0.0
> Gateway predefinito . . . . :
> Server DHCP . . . . . . . . : 255.255.255.255
> Server WINS primario. . . . :
> Server WINS secondario. . . :
> Assegnazione indirizzo. . . :
> Scadenza indirizzo. . . . . :
>
> 1 - Scheda Ethernet :
> Descrizione . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet
> NIC
> Indirizzo fisico. . . . . . : 00-20-ED-BF-00-21
> DHCP abilitato. . . . . . . : No
> Indirizzo IP. . . . . . . . : 192.168.1.48
> Subnet Mask . . . . . . . . : 255.255.255.0
> Gateway predefinito . . . . : 192.168.1.254
> Server WINS primario. . . . :
> Server WINS secondario. . . :
> Assegnazione indirizzo. . . :
> Scadenza indirizzo. . . . . :
>
>
> "Carey Holzman" <(E-Mail Removed)> ha scritto nel messaggio
> news:%(E-Mail Removed)...
>> On the PC that will not access the Internet, click Start, click Run, type
>> COMMAND and hit Enter.
>>
>> At the prompt type
>> IPCONFIG /ALL > PC1.TXT (and hit Enter)
>>
>> type EXIT (and hit Enter)
>>
>> Now copy and paste the contents of PC1.TXT to your next reply.
>>
>> Carey
>>
>> "Fabrizio" <(E-Mail Removed)> wrote in message
>> news:%(E-Mail Removed)...
>> > Thank you very much for your help, I tried with your 3rd tip either
>> > manually
>> > and downloading the programs but I have the same problem yet!!
>> >
>> > I can't work on Internet but I can work on the LAN (for example I can
>> > go
>> > on
>> > the web server of my network printer) and I can't open the property of

> the
>> > network yet!!
>> >
>> >
>> >
>> > "Carey Holzman" <(E-Mail Removed)> ha scritto nel messaggio
>> > news:eBkYN$(E-Mail Removed)...
>> >> Tip #3 at www.careyholzman.com/netfixes.htm
>> >>
>> >> Carey
>> >>
>> >> "Fabrizio" <(E-Mail Removed)> wrote in message
>> >> news:(E-Mail Removed)...
>> >> > Hi everyone,
>> >> >
>> >> > I had my pc infected by the CWS spyboot and after I cleaned it I

> can't
>> >> > access anymore to the Network Properties. When I try to do that
>> >> > never
>> >> > happens.
>> >> >
>> >> > I can see the other pc on the local network and work normally on it

> but
>> > I
>> >> > can't use anymore Internet (by the LAN) and I can't change anything

> on
>> >> > Network configuration because I can't open it.
>> >> >
>> >> > Who can help me?
>> >> >
>> >> > Sorry for my english (I'm Italian) and thank you in advance to all
>> > people
>> >> > who'll answer me.
>> >> >
>> >> > Bye
>> >> >
>> >> > Fabrizio
>> >> >
>> >> >
>> >>
>> >>
>> >
>> >

>>
>>

>
>



 
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