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Cannot ping or browse web

 
 
Joe
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      09-23-2008, 05:13 PM
Hi All!

A few days ago our mail server lost connection with the outside world. It
still receives and sends email but cannot reach machines off our network and
IE cannot go to any web pages.

I can't even ping Yahoo.com either by name or IP from this machine. Although
we can ping it from any other machine on the network.

We have a SonicWALL router that we use as our firewall.

Any suggestions?

Thanks,
Joe


 
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Joe
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      09-23-2008, 05:55 PM
If I change the IP of the mail server it pings fine but when I set it back
to its original IP it doesn't work again. I don't see rules in the SonicWALL
that is blocking the IP.


"Joe" <(E-Mail Removed)> wrote in message
news:%23HIn5%(E-Mail Removed)...
> Hi All!
>
> A few days ago our mail server lost connection with the outside world. It
> still receives and sends email but cannot reach machines off our network
> and IE cannot go to any web pages.
>
> I can't even ping Yahoo.com either by name or IP from this machine.
> Although we can ping it from any other machine on the network.
>
> We have a SonicWALL router that we use as our firewall.
>
> Any suggestions?
>
> Thanks,
> Joe
>



 
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Robert L. \(MS-MVP\)
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      09-24-2008, 02:40 AM
Try to use tracert to find out where it stops. Also posting the result of
ipconfig /all and routing table may help.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"Joe" <(E-Mail Removed)> wrote in message
news:%23HIn5%(E-Mail Removed)...
> Hi All!
>
> A few days ago our mail server lost connection with the outside world. It
> still receives and sends email but cannot reach machines off our network
> and IE cannot go to any web pages.
>
> I can't even ping Yahoo.com either by name or IP from this machine.
> Although we can ping it from any other machine on the network.
>
> We have a SonicWALL router that we use as our firewall.
>
> Any suggestions?
>
> Thanks,
> Joe
>


 
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