cannot map network drive

I have a problem with a win98 user who can't map a network
drive in windows explorer. She gets "permanent connection
not available" ..when trying to map the drive letter F.
Another user running XP has no problems mapping to same
location. But if I substitute the ip address instead of
the name it works. I don't think its WINS related as she
can ping the servername and ip address.
Anyone have any ideas what it might be?

www.careyholzman.com/netfixes.htm

Carey

<(E-Mail Removed)> wrote in message
news:673601c4017b$1a463370$(E-Mail Removed)...
> I have a problem with a win98 user who can't map a network
> drive in windows explorer. She gets "permanent connection
> not available" ..when trying to map the drive letter F.
> Another user running XP has no problems mapping to same
> location. But if I substitute the ip address instead of
> the name it works. I don't think its WINS related as she
> can ping the servername and ip address.
> Anyone have any ideas what it might be?