Cannot get IP address from PPPoE Server

Hi All,

I am completely lost for ideas at the moment, so hoping someone here
can help me with my problem. We have been using a Linksys Wireless
Router (WRT54G) for our home wireless network setup for about a week
now. It was working fine, with all computers able to access the
internet. A couple of days ago, the internet just stopped. We managed
to get the internet working fine when plugged in directly to the main
computer, but as soon as it went through the router, it didn't work.

I have established that the network itself works, but the router is
not receiving an internet connection (e.g. all computers can share the
printer, but none (even the computer that is connected physically to
the modem) can access the internet).

I have logged into the router console (192.168.1.1), and when I try to
connect to the internet, I get the message that it cannot get the IP
address from the PPPoE server. It also has an IP address of 0.0.0.0,
so this is obviously the problem. I have looked everywhere for help,
and have tried everything. I have unplugged the router, modem, and PC,
turned it all off, and back on again, and nothing.

I have read a lot of different advice and tried to follow the Linksys
guide as well, all to no avail. If anybody could help me, I would be
very appreciative.

Thanks in advance,

Ilan

ilan wrote:
> Hi All,
>
> I am completely lost for ideas at the moment, so hoping someone here
> can help me with my problem. We have been using a Linksys Wireless
> Router (WRT54G) for our home wireless network setup for about a week
> now. It was working fine, with all computers able to access the
> internet. A couple of days ago, the internet just stopped. We managed
> to get the internet working fine when plugged in directly to the main
> computer, but as soon as it went through the router, it didn't work.
>
> I have established that the network itself works, but the router is
> not receiving an internet connection (e.g. all computers can share the
> printer, but none (even the computer that is connected physically to
> the modem) can access the internet).
>
> I have logged into the router console (192.168.1.1), and when I try to
> connect to the internet, I get the message that it cannot get the IP
> address from the PPPoE server. It also has an IP address of 0.0.0.0,
> so this is obviously the problem. I have looked everywhere for help,
> and have tried everything. I have unplugged the router, modem, and PC,
> turned it all off, and back on again, and nothing.
>
> I have read a lot of different advice and tried to follow the Linksys
> guide as well, all to no avail. If anybody could help me, I would be
> very appreciative.
>
> Thanks in advance,
>
> Ilan
>
It sounds like it isn't dialing the adsl
this might help a little
have you paid the dsl bill ?

http://www.eduroam.edu.au/tech/install/linksys-wrt54g/

Yes, we have paid the bill.

If I disconnect the router and plug the modem directly into the
computer, internet works.

I have also looked into the Linksys guide, and it explains that this
message is due to the fact that the router is not being assigned an IP
address. The problem is that all of their solutions do not work for
me, so I am looking here for alternatives...

ilan wrote:
> Yes, we have paid the bill.
>
> If I disconnect the router and plug the modem directly into the
> computer, internet works.
>
> I have also looked into the Linksys guide, and it explains that this
> message is due to the fact that the router is not being assigned an IP
> address. The problem is that all of their solutions do not work for
> me, so I am looking here for alternatives...
>
Then you need to check that the router is pointed to the modem
fix that and you will have connection

Hi Atec,

Sorry for my ignorance, but what do you mean that I need to check that
the router is pointed to the modem?

The modem is definately plugged in to the router, so I am quite
confident that it is not a hardware problem...

Could you please explain how I would do this?

Thanks,

Ilan

ilan wrote:
> Hi Atec,
>
> Sorry for my ignorance, but what do you mean that I need to check that
> the router is pointed to the modem?
>
> The modem is definately plugged in to the router, so I am quite
> confident that it is not a hardware problem...
>
> Could you please explain how I would do this?
>
> Thanks,
>
> Ilan
>
Can you ping the modem ?
where have you pointed things for dhcp server ?

On 23 Mar 2007 22:44:40 -0700, "ilan" <(E-Mail Removed)> wrote in
<(E-Mail Removed) .com>:

>I am completely lost for ideas at the moment, so hoping someone here
>can help me with my problem. We have been using a Linksys Wireless
>Router (WRT54G) for our home wireless network setup for about a week
>now. It was working fine, with all computers able to access the
>internet. A couple of days ago, the internet just stopped. We managed
>to get the internet working fine when plugged in directly to the main
>computer, but as soon as it went through the router, it didn't work.
>
>I have established that the network itself works, but the router is
>not receiving an internet connection (e.g. all computers can share the
>printer, but none (even the computer that is connected physically to
>the modem) can access the internet).
>
>I have logged into the router console (192.168.1.1), and when I try to
>connect to the internet, I get the message that it cannot get the IP
>address from the PPPoE server. It also has an IP address of 0.0.0.0,
>so this is obviously the problem. I have looked everywhere for help,
>and have tried everything. I have unplugged the router, modem, and PC,
>turned it all off, and back on again, and nothing.
>
>I have read a lot of different advice and tried to follow the Linksys
>guide as well, all to no avail. If anybody could help me, I would be
>very appreciative.

1. Make sure you have the correct userid and password.

2. Make sure the router has the latest firmware.

3. Hard reset the router to factory default settings, and start over.

4. Try a different router.

--
Best regards, FAQ for Wireless Internet: <http://Wireless.wikia.com>
John Navas FAQ for Wi-Fi: <http://wireless.wikia.com/wiki/Wi-Fi>
Wi-Fi How To: <http://wireless.wikia.com/wiki/Wi-Fi_How_To>
Fixes to Wi-Fi Problems: <http://wireless.wikia.com/wiki/Wi-Fi_Fixes>

On 24 Mar 2007 00:32:12 -0700, in alt.internet.wireless , "ilan"
<(E-Mail Removed)> wrote:

>I have also looked into the Linksys guide, and it explains that this
>message is due to the fact that the router is not being assigned an IP
>address. The problem is that all of their solutions do not work for
>me, so I am looking here for alternatives...

You might want to post
a) the make, model and firmware revision of your router
b) the type of your internet connection, and the ISP

You might also want to try swapping cables around. If it just stopped
working without warning, could be a dead cable.

--
Mark McIntyre