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Cannot connect to certain sites and networks

 
 
Lee Campbell
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      08-13-2004, 05:22 AM
Since yesterday morning I've been unable to access certain sites /
networks on my BT Yahoo 1MB service. I couldn't connect to our
services at work (VPN, POP3) etc so, thinking our work line was down
(also BT) I went to btconnect.com to check status but I couldn't
access that site. Also can't get to news.btopenworld.com as well.
Tried resetting the router, disabling firewalls, bypassing the router
by using the standard USB modem, tried a laptop from work and also
reinstalled XP on my machine (for another reason) - still no access.
Rang BT and emailed but all I got was 'try clearing your browsers
cache'...
All other sites I have tried are fine.
I've seen some lists of problem exchanges in other recent posts but
I'm not on one of those (01254).
Any ideas?
 
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Martyn Dewar
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      08-13-2004, 03:04 PM
Lee Campbell wrote:

> Since yesterday morning I've been unable to access certain sites /
> networks on my BT Yahoo 1MB service. I couldn't connect to our
> services at work (VPN, POP3) etc so, thinking our work line was down
> (also BT) I went to btconnect.com to check status but I couldn't
> access that site. Also can't get to news.btopenworld.com as well.
> Tried resetting the router, disabling firewalls, bypassing the router
> by using the standard USB modem, tried a laptop from work and also
> reinstalled XP on my machine (for another reason) - still no access.
> Rang BT and emailed but all I got was 'try clearing your browsers
> cache'...
> All other sites I have tried are fine.
> I've seen some lists of problem exchanges in other recent posts but
> I'm not on one of those (01254).
> Any ideas?


Service sttus isnt on btconnect.com ... btyahoo service status is on
http://help.yahoo.com/bt

With regards to being unable to "get to news.btopenworld.com", you
werent trying to access it with a web browser, or from a non BT ip, were
you? It'll only work through a news reader (i.e. Forté Agent,
Thunderbird or <spit> Lookout Express) and from within the BT network
(i.e. if you were connected to your VPN and tried to connect to their
newsserver, it probably wouldnt work).

 
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Lee Campbell
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      08-13-2004, 03:13 PM
I went to btconnect.com as we have a BT business broadband connection - I
thought our business line was down at first.
Only way I tried to get to news.btopenworld.com is with Outlook Express. I
can get into the BT Yahoo browser but the link to the service status doesn't
work there either. I'm at work now and everything is fine - all the services
(VPN etc) are available and in use.

"Martyn Dewar" <(E-Mail Removed)> wrote in message
news:411cd85e$0$190$(E-Mail Removed)...
> Lee Campbell wrote:
>
>> Since yesterday morning I've been unable to access certain sites /
>> networks on my BT Yahoo 1MB service. I couldn't connect to our
>> services at work (VPN, POP3) etc so, thinking our work line was down
>> (also BT) I went to btconnect.com to check status but I couldn't
>> access that site. Also can't get to news.btopenworld.com as well.
>> Tried resetting the router, disabling firewalls, bypassing the router
>> by using the standard USB modem, tried a laptop from work and also
>> reinstalled XP on my machine (for another reason) - still no access.
>> Rang BT and emailed but all I got was 'try clearing your browsers
>> cache'...
>> All other sites I have tried are fine. I've seen some lists of problem
>> exchanges in other recent posts but
>> I'm not on one of those (01254).
>> Any ideas?

>
> Service sttus isnt on btconnect.com ... btyahoo service status is on
> http://help.yahoo.com/bt
>
> With regards to being unable to "get to news.btopenworld.com", you werent
> trying to access it with a web browser, or from a non BT ip, were you?
> It'll only work through a news reader (i.e. Forté Agent, Thunderbird or
> <spit> Lookout Express) and from within the BT network (i.e. if you were
> connected to your VPN and tried to connect to their newsserver, it
> probably wouldnt work).
>



 
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