Networking Forums

Networking Forums > Computer Networking > Windows Networking > Cannot access sites that need Windows Live sign in or Windows Update

Reply
Thread Tools Display Modes

Cannot access sites that need Windows Live sign in or Windows Update

 
 
Alan
Guest
Posts: n/a

 
      10-30-2007, 07:47 PM
I am setting up a new domain but having a problem that is driving me nuts -
there are two ways the problem shows up which may be coincidence but I think
it is the same issue;

Firstly - I set up a new server; after installing the OS, Windows 2003, I go
to Windows Update, go through the install of the new update version and then
press the Express button - the page goes through its progress bar routine
for a while then drops into an error page.
I have gone through all the advice on the page making sure various URL's are
in the trusted sites and also tried the Custom button and anything else I
can think of.
I happened to be setting up another server with identical configuration but
on a different subnet and all went well so out of frustration more than
anything else I switched the problem server over and tried again - this time
the update came down and was applied.
So at this point I am suspecting the gateway (a SonicWall TZ170 with it's
firewall in its out of the box configuration of any protocol out, nothing
in) but I then switched the server back and tried Windows Update again to
bring down the remaining updates. This time everything worked correctly, as
does the automatic updates. The PDC and first two servers on the domain
installed OK but this problem occurs with each new server install - and the
resolution works.

The second symptom is with my laptop and two others. All working perfectly
OK until I joined them to the new domain but now get the same Windows Update
problem as I had on the server and I also cannot get access to any site that
requires a Windows Live sign in (including IM) - I can connect to other
HTTPS sites such as my bank. It does not make any difference which user
account is logged on, including local and domain admins, nor does it make
any difference which Windows Live account I use.

Other laptops Joined to the domain after mine do not exhibit the issue,
including when I log on.

If I take my laptop on to any other subnet all works as it should but,
unlike the server, when I move back to my domain the problem returns.

I have checked for Local and Group Policies that would cause this issue and
cannot find anything; The only settings I have changed were to the password
policy.

I have removed my AV (OneCare) and turned off the local firewall and done
just about everything except connect direct to the ADSL line to try to
eliminate various aspects i.e. disconnected the gateway from the network and
connected the laptop directly to it without success; again when I do it with
the working laptop it continues to work - I even went so far as to change
the IP range (192.168.0.x to 192.168.2.x) so it matched my home
configuration where the laptop works. And I have swapped the firewall from a
subnet where the laptop does work, just changing the IPs and the situation
is the same - no connection to these sites on my subnet but can connect on
the other.

So if anyone has any idea's I could really do with a suggestion before I go
bald - I just know the problem is going to be something so obvious I will
kick myself when I find it.

With thanks

Alan Bell

 
Reply With Quote
 
 
 
 
Alan
Guest
Posts: n/a

 
      11-02-2007, 06:22 PM
OK Found the solution - The firewall was set at 1500 - setting it at 1400
resolved the issue

Thanks for anyone who was trying to come up with an answer for me

Alan

"Alan" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
>I am setting up a new domain but having a problem that is driving me nuts -
> there are two ways the problem shows up which may be coincidence but I
> think
> it is the same issue;
>
> Firstly - I set up a new server; after installing the OS, Windows 2003, I
> go
> to Windows Update, go through the install of the new update version and
> then
> press the Express button - the page goes through its progress bar routine
> for a while then drops into an error page.
> I have gone through all the advice on the page making sure various URL's
> are
> in the trusted sites and also tried the Custom button and anything else I
> can think of.
> I happened to be setting up another server with identical configuration
> but
> on a different subnet and all went well so out of frustration more than
> anything else I switched the problem server over and tried again - this
> time
> the update came down and was applied.
> So at this point I am suspecting the gateway (a SonicWall TZ170 with it's
> firewall in its out of the box configuration of any protocol out, nothing
> in) but I then switched the server back and tried Windows Update again to
> bring down the remaining updates. This time everything worked correctly,
> as
> does the automatic updates. The PDC and first two servers on the domain
> installed OK but this problem occurs with each new server install - and
> the
> resolution works.
>
> The second symptom is with my laptop and two others. All working perfectly
> OK until I joined them to the new domain but now get the same Windows
> Update
> problem as I had on the server and I also cannot get access to any site
> that
> requires a Windows Live sign in (including IM) - I can connect to other
> HTTPS sites such as my bank. It does not make any difference which user
> account is logged on, including local and domain admins, nor does it make
> any difference which Windows Live account I use.
>
> Other laptops Joined to the domain after mine do not exhibit the issue,
> including when I log on.
>
> If I take my laptop on to any other subnet all works as it should but,
> unlike the server, when I move back to my domain the problem returns.
>
> I have checked for Local and Group Policies that would cause this issue
> and
> cannot find anything; The only settings I have changed were to the
> password
> policy.
>
> I have removed my AV (OneCare) and turned off the local firewall and done
> just about everything except connect direct to the ADSL line to try to
> eliminate various aspects i.e. disconnected the gateway from the network
> and
> connected the laptop directly to it without success; again when I do it
> with
> the working laptop it continues to work - I even went so far as to change
> the IP range (192.168.0.x to 192.168.2.x) so it matched my home
> configuration where the laptop works. And I have swapped the firewall from
> a
> subnet where the laptop does work, just changing the IPs and the situation
> is the same - no connection to these sites on my subnet but can connect on
> the other.
>
> So if anyone has any idea's I could really do with a suggestion before I
> go
> bald - I just know the problem is going to be something so obvious I will
> kick myself when I find it.
>
> With thanks
>
> Alan Bell
>


 
Reply With Quote
 
Alan
Guest
Posts: n/a

 
      11-02-2007, 07:27 PM
and realising that I have confused everyone by leaving it out - I was
talking about the MTU value

"Alan" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> OK Found the solution - The firewall was set at 1500 - setting it at 1400
> resolved the issue
>
> Thanks for anyone who was trying to come up with an answer for me
>
> Alan
>
> "Alan" <(E-Mail Removed)> wrote in message
> news:%(E-Mail Removed)...
>>I am setting up a new domain but having a problem that is driving me
>>nuts -
>> there are two ways the problem shows up which may be coincidence but I
>> think
>> it is the same issue;
>>
>> Firstly - I set up a new server; after installing the OS, Windows 2003, I
>> go
>> to Windows Update, go through the install of the new update version and
>> then
>> press the Express button - the page goes through its progress bar routine
>> for a while then drops into an error page.
>> I have gone through all the advice on the page making sure various URL's
>> are
>> in the trusted sites and also tried the Custom button and anything else I
>> can think of.
>> I happened to be setting up another server with identical configuration
>> but
>> on a different subnet and all went well so out of frustration more than
>> anything else I switched the problem server over and tried again - this
>> time
>> the update came down and was applied.
>> So at this point I am suspecting the gateway (a SonicWall TZ170 with it's
>> firewall in its out of the box configuration of any protocol out, nothing
>> in) but I then switched the server back and tried Windows Update again to
>> bring down the remaining updates. This time everything worked correctly,
>> as
>> does the automatic updates. The PDC and first two servers on the domain
>> installed OK but this problem occurs with each new server install - and
>> the
>> resolution works.
>>
>> The second symptom is with my laptop and two others. All working
>> perfectly
>> OK until I joined them to the new domain but now get the same Windows
>> Update
>> problem as I had on the server and I also cannot get access to any site
>> that
>> requires a Windows Live sign in (including IM) - I can connect to other
>> HTTPS sites such as my bank. It does not make any difference which user
>> account is logged on, including local and domain admins, nor does it make
>> any difference which Windows Live account I use.
>>
>> Other laptops Joined to the domain after mine do not exhibit the issue,
>> including when I log on.
>>
>> If I take my laptop on to any other subnet all works as it should but,
>> unlike the server, when I move back to my domain the problem returns.
>>
>> I have checked for Local and Group Policies that would cause this issue
>> and
>> cannot find anything; The only settings I have changed were to the
>> password
>> policy.
>>
>> I have removed my AV (OneCare) and turned off the local firewall and done
>> just about everything except connect direct to the ADSL line to try to
>> eliminate various aspects i.e. disconnected the gateway from the network
>> and
>> connected the laptop directly to it without success; again when I do it
>> with
>> the working laptop it continues to work - I even went so far as to change
>> the IP range (192.168.0.x to 192.168.2.x) so it matched my home
>> configuration where the laptop works. And I have swapped the firewall
>> from a
>> subnet where the laptop does work, just changing the IPs and the
>> situation
>> is the same - no connection to these sites on my subnet but can connect
>> on
>> the other.
>>
>> So if anyone has any idea's I could really do with a suggestion before I
>> go
>> bald - I just know the problem is going to be something so obvious I will
>> kick myself when I find it.
>>
>> With thanks
>>
>> Alan Bell
>>

>


 
Reply With Quote
 
 
 
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Windows Live Family Safety Preventing Internet Access HELP LottOzz Wireless Networks 2 10-19-2008 09:39 AM
Windows 98 systems can no longer sign onto Windows 2003 Server JeffySmith Windows Networking 2 10-09-2006 08:36 PM
windows 98 pcs cannot sign on to the domain suddenly gary Windows Networking 12 04-17-2006 09:06 PM
Unable to connect to network and internet after WPA update thru Windows Update hesp Broadband Hardware 3 05-27-2004 10:28 PM
windows 98 sign on and display request for network password Ron Windows Networking 2 09-11-2003 08:32 PM



1 2 3 4 5 6 7 8 9 10 11