Cannot access network share

I am having a problem accessing a network share. When I try to access
it from any other computer on the domain I am prompted for a User name
and Password. It does not matter how many times I enter the user name
and password, the prompt will just keep reappearing. It also does not
matter how I try to access the share. If I click on 'Run' and type \
\server\share I am presented with the authentication prompt. The same
also happens if I use 'net use <drive_letter>: \\server\share'. I
also cannot ping the server by name or IP. However...

From the server in question, I can access the share in the methods
described above. The server can ping itself by name.

I have File and Print Sharing enabled. I have NetBIOS over TCP/IP
enabled. The browser, workstation and server service are all started.

I would appreciate any help in this matter. Thank you.

Assuming this is not domain network, try to create the same username and
password on the both computers. Or this search result may help.
windows faqs
Netlogon Service doesn't start Info: Network connection problems on a
Windows XP SP2 running multihomed computer Prompt for the guest password ...
www.chicagotech.net/winfaqs.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"Rob" <(E-Mail Removed)> wrote in message
news:a1670e05-4cc0-4fd5-9fb0-(E-Mail Removed)...
>I am having a problem accessing a network share. When I try to access
> it from any other computer on the domain I am prompted for a User name
> and Password. It does not matter how many times I enter the user name
> and password, the prompt will just keep reappearing. It also does not
> matter how I try to access the share. If I click on 'Run' and type \
> \server\share I am presented with the authentication prompt. The same
> also happens if I use 'net use <drive_letter>: \\server\share'. I
> also cannot ping the server by name or IP. However...
>
> From the server in question, I can access the share in the methods
> described above. The server can ping itself by name.
>
> I have File and Print Sharing enabled. I have NetBIOS over TCP/IP
> enabled. The browser, workstation and server service are all started.
>
> I would appreciate any help in this matter. Thank you.

Unfortunately, I forgot to include some useful information. The share
that I cannot access is on a Windows 2003 Server. The machines that I
have tested accessing from include Windows XP, Windows 2000 and
Windows 2003 server. However, the server in question is multihomed.
The NetLogon service is starting though. Also, there are no real
errors showing up in the event logs.

Thanks for looking at my question.

Robert Brown

On May 23, 9:29*pm, "Robert L. \(MS-MVP\)" <findem...@chicagotech.net>
wrote:
> Assuming this is not domain network, try to create the same username and
> password on the both computers. Or this search result may help.
> windows faqs
> * * * Netlogon Service doesn't start Info: Network connection problems on a
> Windows XP SP2 running multihomed computer Prompt for the guest password ....
> * * *www.chicagotech.net/winfaqs.htm
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting onhttp://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access onhttp://www.HowToNetworking.com"Rob" <robertscottbr...@gmail.com> wrote in message
>
> news:a1670e05-4cc0-4fd5-9fb0-(E-Mail Removed)...
>
>
>
> >I am having a problem accessing a network share. *When I try to access
> > it from any other computer on the domain I am prompted for a User name
> > and Password. *It does not matter how many times I enter the user name
> > and password, the prompt will just keep reappearing. *It also does not
> > matter how I try to access the share. *If I click on 'Run' and type \
> > \server\share I am presented with the authentication prompt. *The same
> > also happens if I use 'net use <drive_letter>: \\server\share'. *I
> > also cannot ping the server by name or IP. *However...
>
> > From the server in question, I can access the share in the methods
> > described above. *The server can ping itself by name.
>
> > I have File and Print Sharing enabled. *I have NetBIOS over TCP/IP
> > enabled. *The browser, workstation and server service are all started.
>
> > I would appreciate any help in this matter. *Thank you.- Hide quoted text -
>
> - Show quoted text -

Multihomed computer could be the issue. Posting the result of ipconfig /all
may help.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"Rob" <(E-Mail Removed)> wrote in message
news:6701f4d8-b2aa-42f3-b9f0-(E-Mail Removed)...
Unfortunately, I forgot to include some useful information. The share
that I cannot access is on a Windows 2003 Server. The machines that I
have tested accessing from include Windows XP, Windows 2000 and
Windows 2003 server. However, the server in question is multihomed.
The NetLogon service is starting though. Also, there are no real
errors showing up in the event logs.

Thanks for looking at my question.

Robert Brown

On May 23, 9:29 pm, "Robert L. \(MS-MVP\)" <findem...@chicagotech.net>
wrote:
> Assuming this is not domain network, try to create the same username and
> password on the both computers. Or this search result may help.
> windows faqs
> Netlogon Service doesn't start Info: Network connection problems on a
> Windows XP SP2 running multihomed computer Prompt for the guest password
> ...
> www.chicagotech.net/winfaqs.htm
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting
> onhttp://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access
> onhttp://www.HowToNetworking.com"Rob" <robertscottbr...@gmail.com> wrote
> in message
>
> news:a1670e05-4cc0-4fd5-9fb0-(E-Mail Removed)...
>
>
>
> >I am having a problem accessing a network share. When I try to access
> > it from any other computer on the domain I am prompted for a User name
> > and Password. It does not matter how many times I enter the user name
> > and password, the prompt will just keep reappearing. It also does not
> > matter how I try to access the share. If I click on 'Run' and type \
> > \server\share I am presented with the authentication prompt. The same
> > also happens if I use 'net use <drive_letter>: \\server\share'. I
> > also cannot ping the server by name or IP. However...
>
> > From the server in question, I can access the share in the methods
> > described above. The server can ping itself by name.
>
> > I have File and Print Sharing enabled. I have NetBIOS over TCP/IP
> > enabled. The browser, workstation and server service are all started.
>
> > I would appreciate any help in this matter. Thank you.- Hide quoted
> > text -
>
> - Show quoted text -

Here is the IPCONFIG results

Windows IP Configuration



Host Name . . . . . . . . . . . . : myserver

Primary Dns Suffix . . . . . . . : mydomain.com

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : Yes

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : mydomain.com



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Dual Port
Network Connection

Physical Address. . . . . . . . . : xx-xx-xx-xx-xx-xx

DHCP Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 10.0.0.5

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . :

DNS Servers . . . . . . . . . . . : 10.0.0.8

10.0.0.10



Ethernet adapter WAN:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Dual Port
Network Connection #2

Physical Address. . . . . . . . . : xx-xx-xx-xx-xx-xx

DHCP Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 198.88.238.11

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 198.88.238.1

DNS Servers . . . . . . . . . . . : 10.0.0.8

10.0.0.10

NetBIOS over Tcpip. . . . . . . . : Disabled

Thank you so much for taking a look.

Robert


On May 25, 2:10*pm, "Robert L. \(MS-MVP\)" <findem...@chicagotech.net>
wrote:
> Multihomed computer could be the issue. Posting the result of ipconfig /all
> may help.
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting onhttp://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access onhttp://www.HowToNetworking.com"Rob" <robertscottbr...@gmail.com> wrote in message
>
> news:6701f4d8-b2aa-42f3-b9f0-(E-Mail Removed)...
> Unfortunately, I forgot to include some useful information. *The share
> that I cannot access is on a Windows 2003 Server. *The machines that I
> have tested accessing from include Windows XP, Windows 2000 and
> Windows 2003 server. *However, the server in question is multihomed.
> The NetLogon service is starting though. *Also, there are no real
> errors showing up in the event logs.
>
> Thanks for looking at my question.
>
> Robert Brown
>
> On May 23, 9:29 pm, "Robert L. \(MS-MVP\)" <findem...@chicagotech.net>
> wrote:
>
>
>
> > Assuming this is not domain network, try to create the same username and
> > password on the both computers. Or this search result may help.
> > windows faqs
> > Netlogon Service doesn't start Info: Network connection problems on a
> > Windows XP SP2 running multihomed computer Prompt for the guest password
> > ...
> >www.chicagotech.net/winfaqs.htm
>
> > --
> > Bob Lin, MS-MVP, MCSE & CNE
> > Networking, Internet, Routing, VPN Troubleshooting
> > onhttp://www.ChicagoTech.net
> > How to Setup Windows, Network, VPN & Remote Access
> > onhttp://www.HowToNetworking.com"Rob" <robertscottbr...@gmail.com> wrote
> > in message
>
> >news:a1670e05-4cc0-4fd5-9fb0-(E-Mail Removed)...
>
> > >I am having a problem accessing a network share. When I try to access
> > > it from any other computer on the domain I am prompted for a User name
> > > and Password. It does not matter how many times I enter the user name
> > > and password, the prompt will just keep reappearing. It also does not
> > > matter how I try to access the share. If I click on 'Run' and type \
> > > \server\share I am presented with the authentication prompt. The same
> > > also happens if I use 'net use <drive_letter>: \\server\share'. I
> > > also cannot ping the server by name or IP. However...
>
> > > From the server in question, I can access the share in the methods
> > > described above. The server can ping itself by name.
>
> > > I have File and Print Sharing enabled. I have NetBIOS over TCP/IP
> > > enabled. The browser, workstation and server service are all started.
>
> > > I would appreciate any help in this matter. Thank you.- Hide quoted
> > > text -
>
> > - Show quoted text -- Hide quoted text -
>
> - Show quoted text -

The routing looks good to me. You should be able to ping it. If not, check
any firewall or NAT settings. Also I don't see NetBIOS over TCP/IP enabled.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"Rob" <(E-Mail Removed)> wrote in message
news:69c4f7de-2c8e-4342-a078-(E-Mail Removed)...
Here is the IPCONFIG results

Windows IP Configuration



Host Name . . . . . . . . . . . . : myserver

Primary Dns Suffix . . . . . . . : mydomain.com

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : Yes

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : mydomain.com



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Dual Port
Network Connection

Physical Address. . . . . . . . . : xx-xx-xx-xx-xx-xx

DHCP Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 10.0.0.5

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . :

DNS Servers . . . . . . . . . . . : 10.0.0.8

10.0.0.10



Ethernet adapter WAN:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Dual Port
Network Connection #2

Physical Address. . . . . . . . . : xx-xx-xx-xx-xx-xx

DHCP Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 198.88.238.11

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 198.88.238.1

DNS Servers . . . . . . . . . . . : 10.0.0.8

10.0.0.10

NetBIOS over Tcpip. . . . . . . . : Disabled

Thank you so much for taking a look.

Robert


On May 25, 2:10 pm, "Robert L. \(MS-MVP\)" <findem...@chicagotech.net>
wrote:
> Multihomed computer could be the issue. Posting the result of ipconfig
> /all
> may help.
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting
> onhttp://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access
> onhttp://www.HowToNetworking.com"Rob" <robertscottbr...@gmail.com> wrote
> in message
>
> news:6701f4d8-b2aa-42f3-b9f0-(E-Mail Removed)...
> Unfortunately, I forgot to include some useful information. The share
> that I cannot access is on a Windows 2003 Server. The machines that I
> have tested accessing from include Windows XP, Windows 2000 and
> Windows 2003 server. However, the server in question is multihomed.
> The NetLogon service is starting though. Also, there are no real
> errors showing up in the event logs.
>
> Thanks for looking at my question.
>
> Robert Brown
>
> On May 23, 9:29 pm, "Robert L. \(MS-MVP\)" <findem...@chicagotech.net>
> wrote:
>
>
>
> > Assuming this is not domain network, try to create the same username and
> > password on the both computers. Or this search result may help.
> > windows faqs
> > Netlogon Service doesn't start Info: Network connection problems on a
> > Windows XP SP2 running multihomed computer Prompt for the guest password
> > ...
> >www.chicagotech.net/winfaqs.htm
>
> > --
> > Bob Lin, MS-MVP, MCSE & CNE
> > Networking, Internet, Routing, VPN Troubleshooting
> > onhttp://www.ChicagoTech.net
> > How to Setup Windows, Network, VPN & Remote Access
> > onhttp://www.HowToNetworking.com"Rob" <robertscottbr...@gmail.com> wrote
> > in message
>
> >news:a1670e05-4cc0-4fd5-9fb0-(E-Mail Removed)...
>
> > >I am having a problem accessing a network share. When I try to access
> > > it from any other computer on the domain I am prompted for a User name
> > > and Password. It does not matter how many times I enter the user name
> > > and password, the prompt will just keep reappearing. It also does not
> > > matter how I try to access the share. If I click on 'Run' and type \
> > > \server\share I am presented with the authentication prompt. The same
> > > also happens if I use 'net use <drive_letter>: \\server\share'. I
> > > also cannot ping the server by name or IP. However...
>
> > > From the server in question, I can access the share in the methods
> > > described above. The server can ping itself by name.
>
> > > I have File and Print Sharing enabled. I have NetBIOS over TCP/IP
> > > enabled. The browser, workstation and server service are all started.
>
> > > I would appreciate any help in this matter. Thank you.- Hide quoted
> > > text -
>
> > - Show quoted text -- Hide quoted text -
>
> - Show quoted text -

I noticed that as well. However, if I look at the properties of the
NIC under TCP/IP I have it set to enabled instead of auto. But, I
can't ping it. It will resolve but not reply. The firewall is turned
off. There aren't any NAT settings. As you can see, the WAN NIC uses
a public IP.

Thank you,
Robert Brown

On May 27, 8:15*am, "Robert L. \(MS-MVP\)" <findem...@chicagotech.net>
wrote:
> The routing looks good to me. You should be able to ping it. If not, check
> any firewall or NAT settings. Also I don't see NetBIOS over TCP/IP enabled..
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting onhttp://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access onhttp://www.HowToNetworking.com"Rob" <robertscottbr...@gmail.com> wrote in message

can you ping localhost?

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"Rob" <(E-Mail Removed)> wrote in message
news:61def3d0-a657-4f54-8bf9-(E-Mail Removed)...
I noticed that as well. However, if I look at the properties of the
NIC under TCP/IP I have it set to enabled instead of auto. But, I
can't ping it. It will resolve but not reply. The firewall is turned
off. There aren't any NAT settings. As you can see, the WAN NIC uses
a public IP.

Thank you,
Robert Brown

On May 27, 8:15 am, "Robert L. \(MS-MVP\)" <findem...@chicagotech.net>
wrote:
> The routing looks good to me. You should be able to ping it. If not, check
> any firewall or NAT settings. Also I don't see NetBIOS over TCP/IP
> enabled.
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting
> onhttp://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access
> onhttp://www.HowToNetworking.com"Rob" <robertscottbr...@gmail.com> wrote
> in message

Yes, I can ping localhost. I can also ping any other device by name
from the box in question. I'm willing to bet the problem is that it
is multihomed - I just can't figure out why it is not registering with
DNS on the internal side.

Thank you,
Robert Brown

On May 27, 3:56*pm, "Robert L. \(MS-MVP\)" <findem...@chicagotech.net>
wrote:
> can you ping localhost?
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting onhttp://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access onhttp://www.HowToNetworking.com"Rob" <robertscottbr...@gmail.com> wrote in message
>
> news:61def3d0-a657-4f54-8bf9-(E-Mail Removed)...
> I noticed that as well. *However, if I look at the properties of the
> NIC under TCP/IP I have it set to enabled instead of auto. *But, I
> can't ping it. *It will resolve but not reply. *The firewall is turned
> off. *There aren't any NAT settings. *As you can see, the WAN NIC uses
> a public IP.
>
> Thank you,
> Robert Brown
>
> On May 27, 8:15 am, "Robert L. \(MS-MVP\)" <findem...@chicagotech.net>
> wrote:
>
>
>
> > The routing looks good to me. You should be able to ping it. If not, check
> > any firewall or NAT settings. Also I don't see NetBIOS over TCP/IP
> > enabled.
>
> > --
> > Bob Lin, MS-MVP, MCSE & CNE
> > Networking, Internet, Routing, VPN Troubleshooting
> > onhttp://www.ChicagoTech.net
> > How to Setup Windows, Network, VPN & Remote Access
> > onhttp://www.HowToNetworking.com"Rob" <robertscottbr...@gmail.com> wrote
> > in message- Hide quoted text -
>
> - Show quoted text -

I finally got it!!! I might have neglected to mention before that
this is also an ISA server. I didn't really think anything of it
since all of this traffic was internal. However, as soon as I added a
rule to allow NetBIOS and RPC to the localhost - I was in! I guess
the firewall locks those down by default. Thanks to all the posts and
patience.

Robert Brown

On May 27, 6:12*pm, Rob <robertscottbr...@gmail.com> wrote:
> Yes, I can ping localhost. *I can also ping any other device by name
> from the box in question. *I'm willing to bet the problem is that it
> is multihomed - I just can't figure out why it is not registering with
> DNS on the internal side.
>
> Thank you,
> Robert Brown
>
> On May 27, 3:56*pm, "Robert L. \(MS-MVP\)" <findem...@chicagotech.net>
> wrote:
>
>
>
> > can you ping localhost?
>
> > --
> > Bob Lin, MS-MVP, MCSE & CNE
> > Networking, Internet, Routing, VPN Troubleshooting onhttp://www.ChicagoTech.net
> > How to Setup Windows, Network, VPN & Remote Access onhttp://www.HowToNetworking.com"Rob" <robertscottbr...@gmail.com> wrote in message
>
> >news:61def3d0-a657-4f54-8bf9-(E-Mail Removed)...
> > I noticed that as well. *However, if I look at the properties of the
> > NIC under TCP/IP I have it set to enabled instead of auto. *But, I
> > can't ping it. *It will resolve but not reply. *The firewall is turned
> > off. *There aren't any NAT settings. *As you can see, the WAN NIC uses
> > a public IP.
>
> > Thank you,
> > Robert Brown
>
> > On May 27, 8:15 am, "Robert L. \(MS-MVP\)" <findem...@chicagotech.net>
> > wrote:
>
> > > The routing looks good to me. You should be able to ping it. If not, check
> > > any firewall or NAT settings. Also I don't see NetBIOS over TCP/IP
> > > enabled.
>
> > > --
> > > Bob Lin, MS-MVP, MCSE & CNE
> > > Networking, Internet, Routing, VPN Troubleshooting
> > > onhttp://www.ChicagoTech.net
> > > How to Setup Windows, Network, VPN & Remote Access
> > > onhttp://www.HowToNetworking.com"Rob" <robertscottbr...@gmail.com> wrote
> > > in message- Hide quoted text -
>
> > - Show quoted text -- Hide quoted text -
>
> - Show quoted text -