Cannot access internet via MN-700

I have an MN-700 wireless router and until recently was using it
successfully to wirelessly network 3 pc's to the internet via AOL DSL
(which used PPoE).

Recently, we switched service to Comcast hi-speed internet. Now,
although I am able to access the internet when connected directly via
wire to the cable modem, and have no problem connecting to the MN-700
itself, I can no longer connect to the INTERNET via the the MN-700.
I.e., my computers see the MN-700, and the MN-700 indicates that it is
connected to the internet, but my computuers are not able to access
the internet through it!

I have updated to the latest firmware, have switched WAN service to
"request dynamic IP", and have set the router's MAC address to match
that of the adapter that was successfully used to access the
cable-modem (and internet) via wire.

....all to no avail...

Any ideas?

Thanks in advance for any help!

don't know if this will help, but I had to install the broadband networking
application on each PC before my 5 home PC's were able to connect. Also, on
the WAN connection page, I had to list the host name PC or, the PC that
formerly had a direct connection to the cable modem.

You might double check the WAN page for Dynamic IP settings - there are 2
settings: Internet connection type is Dynamic and (just below the Clone Mac
Address button) Obtain DNS address should be set to Automatic.

good luck.
d cortez


"Paul" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) om...
> I have an MN-700 wireless router and until recently was using it
> successfully to wirelessly network 3 pc's to the internet via AOL DSL
> (which used PPoE).
>
> Recently, we switched service to Comcast hi-speed internet. Now,
> although I am able to access the internet when connected directly via
> wire to the cable modem, and have no problem connecting to the MN-700
> itself, I can no longer connect to the INTERNET via the the MN-700.
> I.e., my computers see the MN-700, and the MN-700 indicates that it is
> connected to the internet, but my computuers are not able to access
> the internet through it!
>
> I have updated to the latest firmware, have switched WAN service to
> "request dynamic IP", and have set the router's MAC address to match
> that of the adapter that was successfully used to access the
> cable-modem (and internet) via wire.
>
> ...all to no avail...
>
> Any ideas?
>
> Thanks in advance for any help!

Not sure if this can cause your problem, but, where is the NIC you took the
MAC from?

If you used MAC cloning you can't use that NIC.


HTH
Brian W



"Paul" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) om...
> I have an MN-700 wireless router and until recently was using it
> successfully to wirelessly network 3 pc's to the internet via AOL DSL
> (which used PPoE).
>
> Recently, we switched service to Comcast hi-speed internet. Now,
> although I am able to access the internet when connected directly via
> wire to the cable modem, and have no problem connecting to the MN-700
> itself, I can no longer connect to the INTERNET via the the MN-700.
> I.e., my computers see the MN-700, and the MN-700 indicates that it is
> connected to the internet, but my computuers are not able to access
> the internet through it!
>
> I have updated to the latest firmware, have switched WAN service to
> "request dynamic IP", and have set the router's MAC address to match
> that of the adapter that was successfully used to access the
> cable-modem (and internet) via wire.
>
> ...all to no avail...
>
> Any ideas?
>
> Thanks in advance for any help!

Thanks for your suggestions. I have tried them all (avoiding NIC card
MAC, ensuring MSBroadband installation, and checking settings) but it
still doesn't work.

Does anyone else know anything?

Thanks again,

Paul
"Brian W" <brianw@gold_death_2_spam_rush.com> wrote in message news:<e#(E-Mail Removed)>...
> Not sure if this can cause your problem, but, where is the NIC you took the
> MAC from?
>
> If you used MAC cloning you can't use that NIC.
>
>
> HTH
> Brian W
>
>
>
> "Paul" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed) om...
> > I have an MN-700 wireless router and until recently was using it
> > successfully to wirelessly network 3 pc's to the internet via AOL DSL
> > (which used PPoE).
> >
> > Recently, we switched service to Comcast hi-speed internet. Now,
> > although I am able to access the internet when connected directly via
> > wire to the cable modem, and have no problem connecting to the MN-700
> > itself, I can no longer connect to the INTERNET via the the MN-700.
> > I.e., my computers see the MN-700, and the MN-700 indicates that it is
> > connected to the internet, but my computuers are not able to access
> > the internet through it!
> >
> > I have updated to the latest firmware, have switched WAN service to
> > "request dynamic IP", and have set the router's MAC address to match
> > that of the adapter that was successfully used to access the
> > cable-modem (and internet) via wire.
> >
> > ...all to no avail...
> >
> > Any ideas?
> >
> > Thanks in advance for any help!

Have you power cycled your cable modem and the MN-700 at the same
time? Which cable modem do you have?

On 6 Feb 2004 19:26:40 -0800, (E-Mail Removed) (Paul) wrote:

>Thanks for your suggestions. I have tried them all (avoiding NIC card
>MAC, ensuring MSBroadband installation, and checking settings) but it
>still doesn't work.
>
>Does anyone else know anything?
>
>Thanks again,
>
>Paul
>"Brian W" <brianw@gold_death_2_spam_rush.com> wrote in message news:<e#(E-Mail Removed)>...
>> Not sure if this can cause your problem, but, where is the NIC you took the
>> MAC from?
>>
>> If you used MAC cloning you can't use that NIC.
>>
>>
>> HTH
>> Brian W
>>
>>
>>
>> "Paul" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed) om...
>> > I have an MN-700 wireless router and until recently was using it
>> > successfully to wirelessly network 3 pc's to the internet via AOL DSL
>> > (which used PPoE).
>> >
>> > Recently, we switched service to Comcast hi-speed internet. Now,
>> > although I am able to access the internet when connected directly via
>> > wire to the cable modem, and have no problem connecting to the MN-700
>> > itself, I can no longer connect to the INTERNET via the the MN-700.
>> > I.e., my computers see the MN-700, and the MN-700 indicates that it is
>> > connected to the internet, but my computuers are not able to access
>> > the internet through it!
>> >
>> > I have updated to the latest firmware, have switched WAN service to
>> > "request dynamic IP", and have set the router's MAC address to match
>> > that of the adapter that was successfully used to access the
>> > cable-modem (and internet) via wire.
>> >
>> > ...all to no avail...
>> >
>> > Any ideas?
>> >
>> > Thanks in advance for any help!

--
Barb Bowman
Expert Zone Columnist
http://www.microsoft.com/windowsxp/expertzone
MS-MVP (Windows)