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Can other Bulldog users check this please?

 
 
guv
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      10-12-2004, 07:24 PM

I've a Bulldog account, but still use my old btinternet account for
mail. (Logging in by dialup every month to keep it active.)

Since about 2am, from outlook, I'm unable to connect and get timed
out. BT report no faults - but nothing unusual there!)

This evening, I attempted to access via webmail @ www.btyahoo.com

The page loads ok, but clicking on the button on the bottom of the
page to log on, after a while gets page not found (ie timed out.)

I know that non Bulldog users can access this link (which routes to
www.bt.yahoo.com), but for some reason I cant.

I phoned Bulldog and the guy I spoke to, also was unable to load it.
He eventually came back and said - you can access via www.yahoo.com,
which petty much sums up how lame their support is. (And no concept
that they are totally different enterties.)

He was quite happy to blame the fault with BTYahoo - but offered no
solution.

Can other Bulldog users give this a go and see what they get?

Anyone know *why* this has happened and where the fault lies? Only
ask, so I can give a hand to Bulldog support if they need a hand! ;-)

Cheers



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guv
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      10-14-2004, 03:21 PM
On Tue, 12 Oct 2004 20:24:59 +0100, guv <(E-Mail Removed)> wrote:

>
>I've a Bulldog account, but still use my old btinternet account for
>mail. (Logging in by dialup every month to keep it active.)
>
>Since about 2am, from outlook, I'm unable to connect and get timed
>out. BT report no faults - but nothing unusual there!)
>
>This evening, I attempted to access via webmail @ www.btyahoo.com
>
>The page loads ok, but clicking on the button on the bottom of the
>page to log on, after a while gets page not found (ie timed out.)
>
>I know that non Bulldog users can access this link (which routes to
>www.bt.yahoo.com), but for some reason I cant.
>
>I phoned Bulldog and the guy I spoke to, also was unable to load it.
>He eventually came back and said - you can access via www.yahoo.com,
>which petty much sums up how lame their support is. (And no concept
>that they are totally different enterties.)
>
>He was quite happy to blame the fault with BTYahoo - but offered no
>solution.
>
>Can other Bulldog users give this a go and see what they get?
>
>Anyone know *why* this has happened and where the fault lies? Only
>ask, so I can give a hand to Bulldog support if they need a hand! ;-)


Horah!!!!

After much complaints on ADSL guide, BG have finally after 3 days,
decided to get it fixed.



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