Can not connect to server shares

I have a strange problem I can not figure out. I have a user that connects
to the network with a Cisco VPN client. When he connects and tries to get
to his home directory and other shares on one server he can't. I have tried
connecting with \\servername and \\ipaddress and it shows me no shares. I
can ping the server by name and the correct ip is shown. I can connect to
other servers and see all shares that are in the same domain and same
network. Any ideas how to fix this would be appreciated.
Thanks,
Brian

what do you receive if using net view \\ip command? if it is system error 5, this is permission or cached credentials issues. this page may help,

computer browser over vpn
If it is System error 5, it could be permission or cached credentials issue.
To fix system error 5, do these:. 1. Make sure the VPN user has right to access ...
http://www.howtonetworking.com/VPN/b...govervpne1.htm

Bob Lin, MS-MVP, MCSE & CNE
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
"Brian Kelsey" <(E-Mail Removed)> wrote in message news:%(E-Mail Removed)...
I have a strange problem I can not figure out. I have a user that connects
to the network with a Cisco VPN client. When he connects and tries to get
to his home directory and other shares on one server he can't. I have tried
connecting with \\servername and \\ipaddress and it shows me no shares. I
can ping the server by name and the correct ip is shown. I can connect to
other servers and see all shares that are in the same domain and same
network. Any ideas how to fix this would be appreciated.
Thanks,
Brian

No system error 5. It just says the network path can not be found. I have tried everything in that link as well. I am thinking now it has to be something on that server. I can not connect to shares from a Mac or Linux client either, but I can connect to all other servers with those clients.
"Robert L [MS-MVP]" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
what do you receive if using net view \\ip command? if it is system error 5, this is permission or cached credentials issues. this page may help,

computer browser over vpn
If it is System error 5, it could be permission or cached credentials issue.
To fix system error 5, do these:. 1. Make sure the VPN user has right to access ...
http://www.howtonetworking.com/VPN/b...govervpne1.htm

Bob Lin, MS-MVP, MCSE & CNE
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
"Brian Kelsey" <(E-Mail Removed)> wrote in message news:%(E-Mail Removed)...
I have a strange problem I can not figure out. I have a user that connects
to the network with a Cisco VPN client. When he connects and tries to get
to his home directory and other shares on one server he can't. I have tried
connecting with \\servername and \\ipaddress and it shows me no shares. I
can ping the server by name and the correct ip is shown. I can connect to
other servers and see all shares that are in the same domain and same
network. Any ideas how to fix this would be appreciated.
Thanks,
Brian