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Can not browse web

 
 
kysiow
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      07-11-2005, 08:42 AM
Hi!;

I have one Win 2000 server with internet connection function. I can log on
to ISP however after internet connected I can not browse the web. I have read
the article from Microsoft knowledgebase; however the content can not help me
to resolve my problem. The problem what I'm facing now is I can connect the
website with using IP address but when I try to connect by using the fully
qualified domain name (FQDN), The IE shown "the page can not be displayed"
error. I have tried my best however still can not solve the problem. Any one
has the idea?

Thanks & Regards

 
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Robert L [MS-MVP]
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      07-11-2005, 02:58 PM
sounds like DNS issue. You may want to use nslookup to troubleshoot.

nslookup
Nslookup.exe is a tool for testing and troubleshooting DNS servers. Example.
To query for the Chicagotech.net MX record, type the following: C:\> nslookup ...
www.chicagotech.net/nslookup.htm

troubleshooting dns
If you have no DNS server configured on your client, Nslookup will. default to
.... A: You can use the NSLookup tool to verify that DNS entries are correctly ...
www.chicagotech.net/dnstroubleshooting.htm


Bob Lin, MS-MVP, MCSE & CNE
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
This posting is provided "AS IS" with no warranties.
Don't send e-mail or reply to me except you need consulting services. Posting on MS newsgroup will benefit all readers and you may get more help.

"kysiow" <(E-Mail Removed)> wrote in message news:F8B2B2E3-1F4D-4C41-8B81-(E-Mail Removed)...
Hi!;

I have one Win 2000 server with internet connection function. I can log on
to ISP however after internet connected I can not browse the web. I have read
the article from Microsoft knowledgebase; however the content can not help me
to resolve my problem. The problem what I'm facing now is I can connect the
website with using IP address but when I try to connect by using the fully
qualified domain name (FQDN), The IE shown "the page can not be displayed"
error. I have tried my best however still can not solve the problem. Any one
has the idea?

Thanks & Regards

 
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kysiow
Guest
Posts: n/a

 
      07-12-2005, 03:50 AM
Thanks for your reply. It seem DNS problem due to when I follow your
instruction to use nslookup tool to troubleshoot the problem, the system has
shown me the following result

DNS request timed out.
timeout was 2 seconds.
*** Can't find server name for address 192.168.7.244: Timed out
*** Default servers are not available
Default Server: UnKnown
Address: 192.168.7.244

Maybe as what you said it cause due to the DNS server cannot be reached or
the service is not running on that computer.

However if I use ipconfig /all to view all the network information

Host Name . . . . . . . . . . . . : kysiow2
Primary DNS Suffix . . . . . . . : local.mmiutcdms.com
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : mmih.com.sg

t adapter Local Area Connection:

Connection-specific DNS Suffix . : local.mmiutcdms.com
Description . . . . . . . . . . . : D-Link DFE-538TX 10/
Physical Address. . . . . . . . . : 00-0D-88-1A-04-2D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.7.57
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.7.2
DHCP Server . . . . . . . . . . . : 192.168.7.5
DNS Servers . . . . . . . . . . . : 192.168.7.244
Lease Obtained. . . . . . . . . . : Tuesday, July 12, 20

The system can detect the DNS servers. I am using the server to ping with
other PC using PC name in intranet network. The system gets the reply. So if
this is really DNS problem. How do I troubleshoot the problem? Any idea?

Thanks & Regards

> sounds like DNS issue. You may want to use nslookup to troubleshoot.
>
> nslookup
> Nslookup.exe is a tool for testing and troubleshooting DNS servers. Example.
> To query for the Chicagotech.net MX record, type the following: C:\> nslookup ...
> www.chicagotech.net/nslookup.htm
>
> troubleshooting dns
> If you have no DNS server configured on your client, Nslookup will. default to
> .... A: You can use the NSLookup tool to verify that DNS entries are correctly ...
> www.chicagotech.net/dnstroubleshooting.htm
>
>
> Bob Lin, MS-MVP, MCSE & CNE
> How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
> Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
> This posting is provided "AS IS" with no warranties.
> Don't send e-mail or reply to me except you need consulting services. Posting on MS newsgroup will benefit all readers and you may get more help.
>
> "kysiow" <(E-Mail Removed)> wrote in message news:F8B2B2E3-1F4D-4C41-8B81-(E-Mail Removed)...
> Hi!;
>
> I have one Win 2000 server with internet connection function. I can log on
> to ISP however after internet connected I can not browse the web. I have read
> the article from Microsoft knowledgebase; however the content can not help me
> to resolve my problem. The problem what I'm facing now is I can connect the
> website with using IP address but when I try to connect by using the fully
> qualified domain name (FQDN), The IE shown "the page can not be displayed"
> error. I have tried my best however still can not solve the problem. Any one
> has the idea?
>
> Thanks & Regards
>

 
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