Caller ID issue with Philips Onis 200

I note previous posts on Caller ID issues with the Onis 200.

Having read these posts and placed calls to both BT and the Philips
"help" line I'm resorting to this newsgroup as people who might
actually know.

Environment: BT Line, BT Broadband, ADSL microfilter to which the
Philips Onis 200 Vox base station is connected.

Problem: Caller id refuses to display on the handset. Testing this by
dialling my home number from my mobile which I know is sending CLID.

BT confirm that Caller Id is enabled on the line, dialling *#234#
appears to confirm this.

Removing the ADSL filter and plugging the phone directly into the
socket does not display CLID.

Philips "help" line suggestions of re-cycling the power (after CLID
had been activated) surprisingly didn't work! They also told me that
ADSL filters would remove CLID and therefore ADSL and CLID are
incompatible. Posts to this group would appear to imply that this is
rubbish.

I've messed with the Line Settings of Network Type and Operator Type,
currently set to "Public" and "Type 1" and this doesn't do the magic.

I've tried setting the Caller id service to both "Declared" and
"Non-Declared" neither setting makes any difference.

In the user manual for the phone, which can be found at:
http://www.p4c.philips.com/mprdata/0...020008_dfu.pdf

The menu overview on Page 7 (page 13 of the PDF), implies that the
Line Settings menu has a sub-menu of "Caller ID. Type"....I don't see
this option on the phone and I'm therefore wondering whether there is
some other setting I have to make to enable this, or whether there
really is something on the Line which this phone doesn't like and
hence it isn't giving me this option in the settings menu.

I have a feeling that if I can get this option presented and possibly
change it (to Type1) the thing will kick into life, but I can't see
how to do this.

I thought taking the ADSL filter out might suddenly enable the option
(i.e. the filter is blocking CLID) but it didn't.

Any suggestions appreciated.

Thanks.

Hmmmm...

I'm using an Onis 200 here, with a BT line, with caller display and with
ADSL. It works

Under 'Line settings' I have:

Network Type=Public
Operater Type=Type 1

There is no 'Caller ID' type menu on this phone either, but it looks like
you don't need it.

All I can think of is that you have some other device on the line that is
eating the CallerID data burst.
Have you unplugged *everything* (faxes and sky boxes too) and just plugged
the phone into the main socket without any filters?

My father-in-law has an Onis 200 on an NTL cable line, and we've tried every
setting it has. Sometimes it works, sometimes it doesn't so I think the Onis
has very touchy hardware...

AFAIK I'm on a System Y exchange.

HTH,
Dan.

"Jonathan George" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) om...
<snip>
> Environment: BT Line, BT Broadband, ADSL microfilter to which the
> Philips Onis 200 Vox base station is connected.
>
> Problem: Caller id refuses to display on the handset. Testing this by
> dialling my home number from my mobile which I know is sending CLID.

I don't know anything about your phone, but I had similar problems with my
dect phone with built in caller id a few months after having ADSL installed.

It turned out that the batteries were being "eaten alive" by the ADSL or
something, even when it was on the base station (I don't claim to know the
technicalities of it, but a BT engineer claimed it and it was backed up
right here on u.t.b. by some helpful boffin). My solution was to recharge
the NiMh batteries in a "real" charger over night (just needed to do it
once), and I unplug the phone from the telephone socket overnight now with
the phone on charge in the base unit and plug it in before breakfast in the
morning.

Result: phone displays caller id perfectly as it should, and I have no
chance of being woken during the night by wrong numbers asking for a taxi
etc. (got the mobile on if there is an emergency and someone needs to
contact me)

Not sure if this will help, but someone might find it useful!

-halli-

"Jonathan George" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) om...
> I note previous posts on Caller ID issues with the Onis 200.
>
> Having read these posts and placed calls to both BT and the Philips
> "help" line I'm resorting to this newsgroup as people who might
> actually know.
>
> Environment: BT Line, BT Broadband, ADSL microfilter to which the
> Philips Onis 200 Vox base station is connected.
>
> Problem: Caller id refuses to display on the handset. Testing this by
> dialling my home number from my mobile which I know is sending CLID.
>
> BT confirm that Caller Id is enabled on the line, dialling *#234#
> appears to confirm this.
>
> Removing the ADSL filter and plugging the phone directly into the
> socket does not display CLID.
>
> Philips "help" line suggestions of re-cycling the power (after CLID
> had been activated) surprisingly didn't work! They also told me that
> ADSL filters would remove CLID and therefore ADSL and CLID are
> incompatible. Posts to this group would appear to imply that this is
> rubbish.
>
> I've messed with the Line Settings of Network Type and Operator Type,
> currently set to "Public" and "Type 1" and this doesn't do the magic.
>
> I've tried setting the Caller id service to both "Declared" and
> "Non-Declared" neither setting makes any difference.
>
> In the user manual for the phone, which can be found at:
> http://www.p4c.philips.com/mprdata/0...020008_dfu.pdf
>
> The menu overview on Page 7 (page 13 of the PDF), implies that the
> Line Settings menu has a sub-menu of "Caller ID. Type"....I don't see
> this option on the phone and I'm therefore wondering whether there is
> some other setting I have to make to enable this, or whether there
> really is something on the Line which this phone doesn't like and
> hence it isn't giving me this option in the settings menu.
>
> I have a feeling that if I can get this option presented and possibly
> change it (to Type1) the thing will kick into life, but I can't see
> how to do this.
>
> I thought taking the ADSL filter out might suddenly enable the option
> (i.e. the filter is blocking CLID) but it didn't.
>
> Any suggestions appreciated.
>
> Thanks.
I had this problem with the same phone. Eventually I phoned BT who got me to
check the filters, if the phone's CLID worked on it's own,etc.

They then told me they would have an engineer check it, but if he/she
couldn't find anything at their end I would have to pay (£50ish).

So I called their bluff. Lo, and behold "we've forgotten to switch some
software in the exchange".
All is now well, and needless to say, I didn't pay.

Peter

> > Environment: BT Line, BT Broadband, ADSL microfilter to which the
> > Philips Onis 200 Vox base station is connected.
> >
> > Problem: Caller id refuses to display on the handset. Testing this by
> > dialling my home number from my mobile which I know is sending CLID.

Sorry, missed the start of this thread for some reason but I had caller ID
problems with the same phone and ADSL so I changed the filters (now have
Solwise) and all OK.

If I've completely missed the thread then I'm sorry for jumping in!

Richard

In message <(E-Mail Removed) >, Jonathan
George <(E-Mail Removed)> writes
>I note previous posts on Caller ID issues with the Onis 200.
>
>Having read these posts and placed calls to both BT and the Philips
>"help" line I'm resorting to this newsgroup as people who might
>actually know.
>
>Environment: BT Line, BT Broadband, ADSL microfilter to which the
>Philips Onis 200 Vox base station is connected.

I have just had ADSL installed on the second line into my house and
immediately suffered CLID problems.

I have a standard Binatone Caller Display phone and an Audioline DECT
base station on the same socket. When I added the filter to this socket,
the Binatone Caller display worked but the Audioline didn't. I moved the
Audioline to another extension with its own filter and still no joy.

The fix was to buy better filters (I bought Fujitsu) but, the Audioline
still won't work if it is in the same socket as the Binatone.

--
Phil Morris

Thanks for all the follow-ups and suggestions....I'm beginning to
suspect the filter, although all the filters I have on are the ones
that BT supplied and I even (stupidly) bought additional ones from the
supplier BT recommended.

I would have thought that BT wouldn't recommend filters that filtered
their own Caller-id burst.

However, before I go out and buy another filter, does the following
make any sense.

After posting last night, I configured up the modem on my PC and
plugged this into the DSL filter. Setting AT#CID=1 and some other
settings (thanks to the Caller-id FAQ) on the modem and then getting
it to answer a call from my mobile I see the formatted Caller ID
information.

What this test tells me is that Caller-ID is definitely on the line
and that at least the modem on my PC can see this information on the
other side of the ADSL filter.

So, the question is why can't the Philips Onis see this if my PC modem
can?

The last reply from Phil implies that this is device dependent, i.e.
on the same socket the Binatone worked and the Audioline didn't.

The solution here being to buy a "better" filter that *did* allow the
Audioline to work providing it wasn't connected to the same socket as
the Binatone, presumably because the Binatone was "eating" the
Caller-id burst.

I'm a simple chap, and I find it odd (although I understand) that even
though Caller-id makes it down the line and past the filter it might
not display on a particular device, I just love so-called "standards".

Jeez!!!....let's hope caller-id is worth all this hassle!!!

Anyone recommend a filter that they know definitely works with the
Onis 200?
I've seen Fujitsu mentioned a couple of times as being a "good" one.

Many thanks.

In message <(E-Mail Removed) >, Jonathan
George <(E-Mail Removed)> writes
>Thanks for all the follow-ups and suggestions....I'm beginning to
>suspect the filter, although all the filters I have on are the ones
>that BT supplied and I even (stupidly) bought additional ones from the
>supplier BT recommended.

I had 2 that were supplied by BT with the modem. 1 was faulty from the
start as it stopped the ADSL modem synchronising and was replaced. The
other seemed fine until I tried the Caller Display the other day.

I had already purchased the Fujitsu filters after seeing them
recommended on this group as I was getting slow connections on my 56K
modem. The Fujitsu filters fixed that problem fine.

>The last reply from Phil implies that this is device dependent, i.e.
>on the same socket the Binatone worked and the Audioline didn't.
>
>The solution here being to buy a "better" filter that *did* allow the
>Audioline to work providing it wasn't connected to the same socket as
>the Binatone, presumably because the Binatone was "eating" the
>Caller-id burst.
>

I believe the Binatone is the cause as I never did have much faith in
their products. The phone works OK but, it eats "backup" batteries
although they are only driving the LCD display.

I have played a bit more since your OP and I can confirm that both the
Binatone and the Audioline DECT work fine in any of my 4 sockets on
their own. As soon as you put both in the same socket, the Audioline
stops displaying the numbers.

I can also confirm that both the BT supplied filters do not work whereas
both the Fujitsu filters do.

There is a filter on sale that "guarantees" to fix the Caller Display
problem but, I can't remember where I saw it (
--
Phil Morris

> My father-in-law has an Onis 200 on an NTL cable line, and we've tried
every
> setting it has. Sometimes it works, sometimes it doesn't so I think the
Onis
> has very touchy hardware...
>

If the NTL line is on a DMS switch then the phone should be set to Operator
type 2. My mom has one on a Telewest line (also DMS) and it works perfectly.

"Phil Morris" <(E-Mail Removed)> wrote in message
news:GSr5haDaGmq$Ew0A@192.168.0.2...
> In message <(E-Mail Removed) >, Jonathan
> George <(E-Mail Removed)> writes
> >Thanks for all the follow-ups and suggestions....I'm beginning to
> >suspect the filter, although all the filters I have on are the ones
> >that BT supplied and I even (stupidly) bought additional ones from the
> >supplier BT recommended.
>
> I had 2 that were supplied by BT with the modem. 1 was faulty from the
> start as it stopped the ADSL modem synchronising and was replaced. The
> other seemed fine until I tried the Caller Display the other day.
>
> I had already purchased the Fujitsu filters after seeing them
> recommended on this group as I was getting slow connections on my 56K
> modem. The Fujitsu filters fixed that problem fine.
>
> >The last reply from Phil implies that this is device dependent, i.e.
> >on the same socket the Binatone worked and the Audioline didn't.
> >
> >The solution here being to buy a "better" filter that *did* allow the
> >Audioline to work providing it wasn't connected to the same socket as
> >the Binatone, presumably because the Binatone was "eating" the
> >Caller-id burst.
> >
>
> I believe the Binatone is the cause as I never did have much faith in
> their products. The phone works OK but, it eats "backup" batteries
> although they are only driving the LCD display.
>
> I have played a bit more since your OP and I can confirm that both the
> Binatone and the Audioline DECT work fine in any of my 4 sockets on
> their own. As soon as you put both in the same socket, the Audioline
> stops displaying the numbers.
>
> I can also confirm that both the BT supplied filters do not work whereas
> both the Fujitsu filters do.
>
> There is a filter on sale that "guarantees" to fix the Caller Display
> problem but, I can't remember where I saw it (
> --
> Phil Morris



Try http://www.adslnation.co.uk I found them very helpful.

Phian