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Bypass relay?

 
 
Robin Faichney
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      10-03-2004, 04:39 PM
Just curious: I'm told my phone line has "unexpected bypass relays"
which might be related to my ADSL probs. Can anyone explain the
significance of this?
 
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PlusNet Support
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      10-04-2004, 12:18 PM

"Robin Faichney" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Just curious: I'm told my phone line has "unexpected bypass relays"
> which might be related to my ADSL probs. Can anyone explain the
> significance of this?


This sounds like a result returned from a Woosh test performed on your
circuit. It refers to technology used in the exchange used to filter ADSL
and voice traffic and would constitute a BT fault. Your provider should have
raised this accordingly.

Regards

--
+ ----
| Nick Dodds ...................................Broadband solutions
| Technical Support...........................for Home & Business
| PlusNet plc ...............................@ http://www.plus.net
+ ---- My Referrals - It pays to recommend PlusNet ---+


 
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Robin Faichney
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      10-04-2004, 02:57 PM
On Mon, 4 Oct 2004 13:18:44 +0100, "PlusNet Support" <(E-Mail Removed)>
wrote:

>
>"Robin Faichney" <(E-Mail Removed)> wrote in message
>news:(E-Mail Removed).. .
>> Just curious: I'm told my phone line has "unexpected bypass relays"
>> which might be related to my ADSL probs. Can anyone explain the
>> significance of this?

>
>This sounds like a result returned from a Woosh test performed on your
>circuit. It refers to technology used in the exchange used to filter ADSL
>and voice traffic and would constitute a BT fault. Your provider should have
>raised this accordingly.


Thanks for this. It was Plusnet, as it happens, and they did raise it
with BT yesterday. I'm not breaking out the champaign yet, but my
modem has been in sync all day as far as I know.
 
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PlusNet Support Team
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      10-05-2004, 06:50 PM
In article <(E-Mail Removed)>,
(E-Mail Removed)lid says...

> Just curious: I'm told my phone line has "unexpected bypass relays"
> which might be related to my ADSL probs. Can anyone explain the
> significance of this?


I can tell you what bypass relays do.

Basically, in order to perform a test on the copper layer of your line
BT need to switch out the ADSL part of the circuit - effectively making
your line appear to be a standard POTS line (i.e. not ADSL enabled).

What the bypass relays do is switch out the ADSL part of your line for
testing. I am not sure what is unexpected about them in your sitation
.... but it is obviously not good

Regards,
--
| Josh Berry.................Unmetered & ADSL solutions
| Customer Support..................for Home & Business
| PlusNet plc.....................@ http://www.plus.net
+ ---- My Referrals - It pays to recommend PlusNet ---+
 
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Robin Faichney
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      10-07-2004, 09:45 AM
On Tue, 5 Oct 2004 19:50:33 +0100, PlusNet Support Team
<(E-Mail Removed)> wrote:

>In article <(E-Mail Removed)>,
>(E-Mail Removed) says...
>
>> Just curious: I'm told my phone line has "unexpected bypass relays"
>> which might be related to my ADSL probs. Can anyone explain the
>> significance of this?

>
>I can tell you what bypass relays do.
>
>Basically, in order to perform a test on the copper layer of your line
>BT need to switch out the ADSL part of the circuit - effectively making
>your line appear to be a standard POTS line (i.e. not ADSL enabled).
>
>What the bypass relays do is switch out the ADSL part of your line for
>testing. I am not sure what is unexpected about them in your sitation
>... but it is obviously not good


Hi Josh, it was you who found them! (Ticket ID: 13769098)

 
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