BULLDOG / TISCALI / et al

John Wrote:
> On Sat, 20 Aug 2005 14:21:57 +0100, Technolads
> (E-Mail Removed) wrote:
> -
>
> Forget being put on hold for ages and made to suffer the telephon
> bill
> !!!
>
> There really is only one sensible way to deal with the endemic problem
> of dreadful service and that's the small claims court.
>
> 1. Check the Terms & Conditions of contract
> 2. Has the agreement been breached explicitly or impliedly?
> 3. Has money been taken from a credit card or bank account wrongly?
> 4. Send 7 day letter to Registered Office of offending party
> 5. If no / unsatisfacory response, issue summons in county court (can
> be done online - cost around £30 but should get issue fee back if you
> win)
>
> We got £140 back from Plusnet recently - they took £71 from our credit
> card account but never provided any service or product.
>
> Tiscali did actually respond to the 7 day letter and promtly refunded
> the money they had taken from our cc account. (Although, don't take
> that as any sort of compliment or endorsement of Tiscali)
>
> I'd like to see how these companies reacted if they started receiving
> hundreds of County Court summonses per week. Just about the worst that
> that can happen with this action is that you lose your court issu
> fee.
>
>
> Registered offices of UK companies (if not stated in Terms
> Conditions
> or on website) can be found at www.companieshouse.gov.uk-

Please note that the above is not our original post - the poster ha
changed the company Bulldog to Plusnet

Well done mate

--
Technolads

On Wed, 24 Aug 2005 18:33, Technolads wrote:

>John Wrote:
>> On Sat, 20 Aug 2005 14:21:57 +0100, Technolads
>> (E-Mail Removed) wrote:
>> -

>> We got £140 back from Plusnet recently - they took £71 from our credit
>> card account but never provided any service or product.

>
>Please note that the above is not our original post - the poster has
>changed the company Bulldog to Plusnet

Thanks for the clarification. Makes one wonder what "John" manages to do
in life, if altering things to attempt to blacken the name of one ISP is
his hobby... probably a full-time one at that !! Peter M.

--

UK ADSL <http://tinyurl.com/5jpa4> - Happy to save cash with Plus.Net!!

On Wed, 24 Aug 2005 18:33:58 +0100, Technolads
<(E-Mail Removed)> wrote:


>> There really is only one sensible way to deal with the endemic problem
>> of dreadful service and that's the small claims court.
>>

>Please note that the above is not our original post - the poster has
>changed the company Bulldog to Plusnet
>
>Well done mate!

But does it do any good, I am sure it has been said here before that
Tiscali have numerous CCJs so is this court toothless?