Bulldog Signup

I am in the process of getting Bulldog broadband which means moving my phone
line to them as well.
I currently have all my calls routed via talktalk, will I need to inform
them or will the line move automatically cancel my contract with them?

Cheers

Bal

"Bal" <(E-Mail Removed)> wrote in message
news:42d1afff$0$64779$(E-Mail Removed) anews.com...
>I am in the process of getting Bulldog broadband which means moving my
>phone line to them as well.
> I currently have all my calls routed via talktalk, will I need to inform
> them or will the line move automatically cancel my contract with them?


The transfer will cancel the CPS contract with TalkTalk automatically.

Regards
Sunil

On Mon, 11 Jul 2005 00:32:19 +0100, "Bal" <(E-Mail Removed)> wrote:

>I am in the process of getting Bulldog broadband which means moving my phone
>line to them as well.
>I currently have all my calls routed via talktalk, will I need to inform
>them or will the line move automatically cancel my contract with them?
>
>Cheers
>
>Bal
>
You should phone up their customer services to ask them and then think
again.

"paul" <no@127.0.0.1> wrote in message
news:1121088420.1290d0b2e63b00a069a77c3f091ac33e@t eranews...
> On Mon, 11 Jul 2005 00:32:19 +0100, "Bal" <(E-Mail Removed)> wrote:
>
>>I am in the process of getting Bulldog broadband which means moving my
>>phone
>>line to them as well.
>>I currently have all my calls routed via talktalk, will I need to inform
>>them or will the line move automatically cancel my contract with them?
>>
>>Cheers
>>
>>Bal
>>
> You should phone up their customer services to ask them and then think
> again.

I have read all the horror stories re: their customer service or rather the
lack of it and am going in with my eyes wide open.
We have 2 lines in our house and the BD service has been requested on the
spare one so we aren't completely at their mercy. I am only interested in
the 8mb service and currently Bulldog are the only ones who can provide it
and I have had enough of being dicked about by UKOnline and the non
appearance of their 8mb service.

Touchwood, everything appears to be going smoothly (famous last words). I
even managed to get through first time to customer services on Saturday and
the chap was very amicable and knew what he was talking about. I hear as of
today they have upped their call centre staff so some consistency may be on
the way.

Been given an activation date of 20/7 and even managed to get a wireless
broadband router/modem out of them :-)

Bal

On Mon, 11 Jul 2005 17:40:04 +0100, "Bal" <(E-Mail Removed)> wrote:

>> You should phone up their customer services to ask them and then think
>> again.
>
>I have read all the horror stories re: their customer service or rather the
>lack of it and am going in with my eyes wide open.
>We have 2 lines in our house and the BD service has been requested on the
>spare one so we aren't completely at their mercy. I am only interested in
>the 8mb service and currently Bulldog are the only ones who can provide it
>and I have had enough of being dicked about by UKOnline and the non
>appearance of their 8mb service.
>
>Touchwood, everything appears to be going smoothly (famous last words). I
>even managed to get through first time to customer services on Saturday and
>the chap was very amicable and knew what he was talking about. I hear as of
>today they have upped their call centre staff so some consistency may be on
>the way.
>
>Been given an activation date of 20/7 and even managed to get a wireless
>broadband router/modem out of them :-)

I was given an activation date of 20th May. I'm still waiting - even
though I am a current 2MB customer with them!

Give me an email if you do get problems. I have an email address of
one of their "top" people. He did at least sought out the problems
when I originally signed up a year ago and is currently attempting to
sort out the mess caused by their CS people now. I wont bore you with
the details - but needless to say they have made a very big hash up.
Hopefully this guy will sort it.



--
www.senaction.com

On Tue, 12 Jul 2005 23:18:48 +0100, guv <(E-Mail Removed)> wrote:


>>Been given an activation date of 20/7 and even managed to get a wireless
>>broadband router/modem out of them :-)
>
>I was given an activation date of 20th May. I'm still waiting - even
>though I am a current 2MB customer with them!
>
>Give me an email if you do get problems. I have an email address of
>one of their "top" people. He did at least sought out the problems
>when I originally signed up a year ago and is currently attempting to
>sort out the mess caused by their CS people now. I wont bore you with
>the details - but needless to say they have made a very big hash up.
>Hopefully this guy will sort it.

Hmmm. I spoke too soon!

At the end of my year contract, I am supposed to be due, 2 months
free. CS claim they have no records - but fortunately I have!

Last month, they charged me twice (ie £80), when it should have been
£30. Ive received an email today from the guy I mentioned, who told me
I was getting my 2 months free forthwith.

Seems he hasnt told anyone.

Ive now received another bill. Not for a free month, not for £30, not
for £40 - but for fucking £80 AGAIN.

Ive had enough.

I have emailed them - and I will also be contacting my CC company and
cancelling my card.

These people are untrustworthy lying C*nts.



--
www.senaction.com

"guv" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Tue, 12 Jul 2005 23:18:48 +0100, guv <(E-Mail Removed)> wrote:
>
>
>>>Been given an activation date of 20/7 and even managed to get a wireless
>>>broadband router/modem out of them :-)
>>
>>I was given an activation date of 20th May. I'm still waiting - even
>>though I am a current 2MB customer with them!
>>
>>Give me an email if you do get problems. I have an email address of
>>one of their "top" people. He did at least sought out the problems
>>when I originally signed up a year ago and is currently attempting to
>>sort out the mess caused by their CS people now. I wont bore you with
>>the details - but needless to say they have made a very big hash up.
>>Hopefully this guy will sort it.
>
> Hmmm. I spoke too soon!
>
> At the end of my year contract, I am supposed to be due, 2 months
> free. CS claim they have no records - but fortunately I have!
>
> Last month, they charged me twice (ie £80), when it should have been
> £30. Ive received an email today from the guy I mentioned, who told me
> I was getting my 2 months free forthwith.
>
> Seems he hasnt told anyone.
>
> Ive now received another bill. Not for a free month, not for £30, not
> for £40 - but for fucking £80 AGAIN.
>
> Ive had enough.
>
> I have emailed them - and I will also be contacting my CC company and
> cancelling my card.
>
> These people are untrustworthy lying C*nts.

Hi Guv, sorry to hear of your problems but hope I don't need to call on your
contact.
So far it's all going to plan, wireless modem arrived today, a letter from
BT also turned up confirming the move from them to Bulldog so at least on
paper something appears to be happening. I am also wary about BD's billing
cock up hence why I have opted to pay via Direct Debit, that way atleast I
get the money back from the bank and let them sort it out with BD.

Thing is do I risk it and cancel my UKOnline account now as they say it
takes 7 days and my next billing date is 22/7 or wait to make BD is up and
running before doing it.......decisions decisions!!!!!!

Bal

On Wed, 13 Jul 2005 00:06:43 +0100, "Bal" <(E-Mail Removed)> wrote:

>>>>Been given an activation date of 20/7 and even managed to get a wireless
>>>>broadband router/modem out of them :-)
>>>
>>>I was given an activation date of 20th May. I'm still waiting - even
>>>though I am a current 2MB customer with them!
>>>
>>>Give me an email if you do get problems. I have an email address of
>>>one of their "top" people. He did at least sought out the problems
>>>when I originally signed up a year ago and is currently attempting to
>>>sort out the mess caused by their CS people now. I wont bore you with
>>>the details - but needless to say they have made a very big hash up.
>>>Hopefully this guy will sort it.
>>
>> Hmmm. I spoke too soon!
>>
>> At the end of my year contract, I am supposed to be due, 2 months
>> free. CS claim they have no records - but fortunately I have!
>>
>> Last month, they charged me twice (ie £80), when it should have been
>> £30. Ive received an email today from the guy I mentioned, who told me
>> I was getting my 2 months free forthwith.
>>
>> Seems he hasnt told anyone.
>>
>> Ive now received another bill. Not for a free month, not for £30, not
>> for £40 - but for fucking £80 AGAIN.
>>
>> Ive had enough.
>>
>> I have emailed them - and I will also be contacting my CC company and
>> cancelling my card.
>>
>> These people are untrustworthy lying C*nts.
>
>Hi Guv, sorry to hear of your problems but hope I don't need to call on your
>contact.

Well, luckily he has emailed back today and confirmed a refund of £90
and I hope, 2 free months, though this is unclear since he is taliking
about upgrading now. Having 2 months owed to me for contract reasons
and then paying for a new connection at standard (discounted) rates,
would seem a bit silly! If they want me to just pay fopr the line
rental for 2 months, then that would be fine. Its in their hands to
sort out.

>So far it's all going to plan, wireless modem arrived today, a letter from
>BT also turned up confirming the move from them to Bulldog so at least on
>paper something appears to be happening. I am also wary about BD's billing
>cock up hence why I have opted to pay via Direct Debit, that way atleast I
>get the money back from the bank and let them sort it out with BD.

I dont think I had the option at the time. It had to be CC! I will see
if that can be changed!

>Thing is do I risk it and cancel my UKOnline account now as they say it
>takes 7 days and my next billing date is 22/7 or wait to make BD is up and
>running before doing it.......decisions decisions!!!!!!

They both seem pretty inept. I emailed UKONline a week ago regarding
migrating and apart from an auto reply have heard sweet FA from them.


--
www.senaction.com

"Sunil Sood" <(E-Mail Removed)> wrote in message

Hi Sunil
Just wanted to let you know that I didn't sign up with Bulldog but got
Telewest broadband, in case you wondered why I (Truth Seeker) did not refer
you.