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Bulldog scrap their "PrimeTime" range

 
 
Sunil Sood
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      07-21-2004, 05:46 PM
In what looks like a major change in their product range...

Bulldog (last night) have removed their PrimeTime (time of day) services
from their website and they are no longer available for new customers.

It appears to me that Bulldog have probably decided to stop selling products
based on DataStream - and are now concentrating on LLU and IPStream based
products.

The only "DataStream" product I can still find on their web site is their
"BizTime" range at http://www.bulldogdsl.com/business/biztime/index.asp (the
giveaway is where it says available at 450 exchanges only) - and even that
doesn't appear to be orderable online anymore

Perhaps Bulldog are getting ready to announce what exchanges they will LLU
next or even issue a rollout timetable?

When Cable and Wireless recently took over Bulldog, they indicated that they
planned to increase the number of LLU exchanges from the current 38 to
around 200.

I wonder if its a concidence that C&W issued a trading update today..
nothing much interesting in it for Bulldog customers though

No doubt more information will be forthcomin soon on Bulldog's thinking..

Regards
Sunil


 
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Iwan Davies
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      07-21-2004, 08:26 PM
Sunil Sood wrote:
> In what looks like a major change in their product range...
>

<snip>
> The only "DataStream" product I can still find on their web site is
> their "BizTime" range at
> http://www.bulldogdsl.com/business/biztime/index.asp (the giveaway is
> where it says available at 450 exchanges only) - and even that
> doesn't appear to be orderable online anymore
>

Hmm - I ordered a BizTime 2000 package on the phone yesterday and received
the order confirmation a couple of hours later... Typical - nine months
after waiting for a broadband-compatible line, the ISP I select goes and
stops doing my chosen product the day after I order it...

Iwan


 
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Sunil Sood
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      07-21-2004, 09:23 PM
"Iwan Davies" <iwan.davies-(E-Mail Removed)> wrote in message
news:(E-Mail Removed)
> Hmm - I ordered a BizTime 2000 package on the phone yesterday and
> received the order confirmation a couple of hours later... Typical -
> nine months after waiting for a broadband-compatible line, the ISP I
> select goes and stops doing my chosen product the day after I order
> it...


I think the BizTime range is still available - just not orderable online
(only by telephone).. at least when I tried to place a "dummy" order
online - I wasn't offered it as a choice.

Have Bulldog confirmed you are getting BizTime 2000?

I assume you just qualified as according to
http://www.bulldogdsl.com/business/biztime/b2000.asp its available
nationally but http://www.bulldogdsl.com/business/biztime/index.asp says
only the BizTime 500/1000 products are "national" and the BizTime 2000
limited to Central London... (which seems to be a change!)

Regards
Sunil


 
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guv
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      07-30-2004, 06:06 PM
On Wed, 21 Jul 2004 18:46:55 +0100, "Sunil Sood"
<(E-Mail Removed)> wrote:

>In what looks like a major change in their product range...
>
>Bulldog (last night) have removed their PrimeTime (time of day) services
>from their website and they are no longer available for new customers.
>
>It appears to me that Bulldog have probably decided to stop selling products
>based on DataStream - and are now concentrating on LLU and IPStream based
>products.


Indeed. They cancelled the product I ordered back in June - AFTER I
was ceased with BT and then told me I had to have ALLtime 2 weeks
later at a cost of £15 more per month.

In total I will have been without a connection for 26 days and have to
fork out more. I disconnected on July 9 - and have been fobbed off
with excuses until they finally told me it is going to cost me more.
Personally I think that is disgraceful.

If I had know I was going to be subjected to this bullshit, I would
have stayed put and taken the 1MB offer BT gave me - which was far
cheaper than what I will now have to pay - but without the hassle and
uncertainty.

Not particualry impressed.


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