In article <c0ldgn$18q3es$(E-Mail Removed)>, Sunil Sood
<(E-Mail Removed)> writes
>However, like you and me, if you are elsewhere in the country, the Primetime
>service is normally provided over a "DataStream" connection - now most
>people using these also have no problems but a few do. These problems
>however, tend to be "localised" to a particular exchange until Bulldog
>upgrade their link to that exchange (which they do appear to actively do)
I'm on the Shirley (in Solihull) exchange, so outside London. The
website says I'm on their "extended" network, whilst some other areas
around here come up as on their "national" network.
I was under the impression that if it said "extended", then it was an
LLU exchange, and thus the Primetime products were available, as they
are not at exchanges listed as "national" network.
I'm getting a tad confused I think
>Personally, I tend to get good speeds most of the time. During the day, when
>its supposed to be capped to about 60k (512K), I can actually get up to
>90/100k! and in the evenings get 200k + when I am downloading.
>
>However, if you do plan to download 24/7 and are not in Central London
>Bulldog may not be for you though
Well I do download a lot, and am currently on 1mb cable. If the nominal
quoted speeds were regularly achievable, then the benefit of all-night
runs at 2mb would outweigh the disadvantage of daily runs at 512k.
>You may also want to look at
>http://bbs.adslguide.org.uk/postlist...&Board=bulldog - unfortunately,
>many of the comments there are negative but thats mainly due to the fact
>that those who are happy with the service don't post. It might be difficult
>to believe when you read there but the number of "complaints" are a lot less
>than there were a few months ago as Bulldog gradually resolve individual
>issues.
I did have a look on the forums, and the posts there were a bit
discouraging to be honest.
>I think Bulldog have previously said that over 95%+ of their customers have
>no problems (and I imagine the figure is higher how as problems are
>resolved). It is a 12 month contract but if you have problems and they are
>not resolved Bulldog appear to be willing to release you early with no
>penalty.
Well 95% may be very good, but it's not much consolation if you're in
the other 5%.
The main problem with service levels from broadband providers is
contention. All domestic broadband services are contended to some
degree, but in practise virtually all customers achieve the full nominal
speed at all times. For this reason the issue of contention is not
often discussed, and the vast majority of customers are totally unaware
of it.
The providers, however, retain the option of using the quoted contention
ratios as a "get-out" clause, absolving them of any responsibility when
users don't receive the stated maximum bandwidth.
Telewest are getting on my nerves lately, but I have to give them credit
for maintaining the network capacity. When the local UBRs get over-
subscribed, and contention starts to bite, they usually react and
upgrade the bandwidth within a reasonable time period. I've been lucky
enough not to be affected as yet, but the though of getting stuck with a
sub-standard connection from an uncooperative provider fills me with
apprehension.
>If you have any other questions, just drop me a line..
>
>Also if you do decide to use Bulldog would you mind quoting my referral code
>when signing up - just quote bdol 87431 when signing up online or by
>telephone.
To be honest I think I'm going to leave it for the moment.
I currently take all services from Telewest. Although the thought of
getting the Primetime 2000 service for a fiver less than I currently pay
for 1mb is attractive, in order to switch to ADSL I'd have to install a
BT line. I currently pay £18.50 for both my TV and phone together, and
if I were to switch to BT & Sky I'd be paying another £9.50 for an
equivalent service, thus making an overall increase of £4.50.
>PS. I finally got hold of Richard, the other day
Excellent, must get hold of him myself sometime, tell him to drop me a
line when you next speak to him.
--
Toby