Bulldog - DSL is crap - and numbers for support/cust service "are not recognised" Can they do anything right?

Ive been a customer of this dire ISP for just 3 months now - and its
not been very pleasant!


I needed to call them this evening over smtp problems.

Tried the freephone numbers

0800 4048150

"This number has not been recognised"

0800 4048151

"This number has not been recognised"

Tried the non geographical number

0207 0344 4666

"This number has not been recognised"

Only the 0870 number now works - and I'm fucked if I am going to waste
another 90 minutes on the line like I had to last time.


Can these wankers do anything right without it falling apart after 5
minutes?



--
www.senaction.com

"guv" <(E-Mail Removed)> wrote
snip.....
> Can these wankers do anything right without it falling apart after 5
> minutes?
>

5 minutes!! When did they last do anything right for a whole 5 minutes??
;D

guv wrote:
> Ive been a customer of this dire ISP for just 3 months now - and its
> not been very pleasant!
>
>
> I needed to call them this evening over smtp problems.
>
> Tried the freephone numbers
>
> 0800 4048150
>
> "This number has not been recognised"

They all seem fine for me. So they work now? Support are back in at 10am
Sat.

On Fri, 29 Oct 2004 23:18:01 +0100, "MA"
<(E-Mail Removed)> wrote:

>guv wrote:
>> Ive been a customer of this dire ISP for just 3 months now - and its
>> not been very pleasant!
>>
>>
>> I needed to call them this evening over smtp problems.
>>
>> Tried the freephone numbers
>>
>> 0800 4048150
>>
>> "This number has not been recognised"
>
>They all seem fine for me. So they work now? Support are back in at 10am
>Sat.

Its not working ATM - but it is 9.50. Perhaps they only use the 0800
and 0207 when they are there? If that is the case, no wonder they
still accept calls to the 0870 number outside those times....nice
revenue to be made at our expense.



--
www.senaction.com

On Sat, 30 Oct 2004 09:51:59 +0100, guv <(E-Mail Removed)> wrote:

>On Fri, 29 Oct 2004 23:18:01 +0100, "MA"
><(E-Mail Removed)> wrote:
>
>>guv wrote:
>>> Ive been a customer of this dire ISP for just 3 months now - and its
>>> not been very pleasant!
>>>
>>>
>>> I needed to call them this evening over smtp problems.
>>>
>>> Tried the freephone numbers
>>>
>>> 0800 4048150
>>>
>>> "This number has not been recognised"
>>
>>They all seem fine for me. So they work now? Support are back in at 10am
>>Sat.
>
>Its not working ATM - but it is 9.50. Perhaps they only use the 0800
>and 0207 when they are there? If that is the case, no wonder they
>still accept calls to the 0870 number outside those times....nice
>revenue to be made at our expense.

Well that theory was blown out of the water!

Its now 10.10 and the number is still unavailable.

No answer to my emails either. (No suprise there too.)


--
www.senaction.com

"guv" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Sat, 30 Oct 2004 09:51:59 +0100, guv <(E-Mail Removed)> wrote:
>
> >On Fri, 29 Oct 2004 23:18:01 +0100, "MA"
> ><(E-Mail Removed)> wrote:
> >
> >>guv wrote:
> >>> Ive been a customer of this dire ISP for just 3 months now - and its
> >>> not been very pleasant!
> >>>
> >>>
> >>> I needed to call them this evening over smtp problems.
> >>>
> >>> Tried the freephone numbers
> >>>
> >>> 0800 4048150
> >>>
> >>> "This number has not been recognised"
> >>
> >>They all seem fine for me. So they work now? Support are back in at
10am
> >>Sat.
> >
> >Its not working ATM - but it is 9.50. Perhaps they only use the 0800
> >and 0207 when they are there? If that is the case, no wonder they
> >still accept calls to the 0870 number outside those times....nice
> >revenue to be made at our expense.
>
> Well that theory was blown out of the water!
>
> Its now 10.10 and the number is still unavailable.
>
> No answer to my emails either. (No suprise there too.)

2 words.........
Dump 'Em

guv wrote:
> On Sat, 30 Oct 2004 09:51:59 +0100, guv <(E-Mail Removed)> wrote:
>
>> On Fri, 29 Oct 2004 23:18:01 +0100, "MA"
>> <(E-Mail Removed)> wrote:
>>
>>> guv wrote:
>>>> Ive been a customer of this dire ISP for just 3 months now - and
>>>> its not been very pleasant!
>>>>
>>>>
>>>> I needed to call them this evening over smtp problems.
>>>>
>>>> Tried the freephone numbers
>>>>
>>>> 0800 4048150
>>>>
>>>> "This number has not been recognised"
>>>
>>> They all seem fine for me. So they work now? Support are back in at
>>> 10am Sat.
>>
>> Its not working ATM - but it is 9.50. Perhaps they only use the 0800
>> and 0207 when they are there? If that is the case, no wonder they
>> still accept calls to the 0870 number outside those times....nice
>> revenue to be made at our expense.
>
> Well that theory was blown out of the water!
>
> Its now 10.10 and the number is still unavailable.
>
> No answer to my emails either. (No suprise there too.)

Who is your Telco? They all work here.

On Sat, 30 Oct 2004 14:46:16 +0100, "MA"
<(E-Mail Removed)> wrote:

>> No answer to my emails either. (No suprise there too.)
>
>Who is your Telco? They all work here.

BT, Orange, T Mobile

Dont work on any of them.




--
www.senaction.com

"guv" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)
> On Sat, 30 Oct 2004 14:46:16 +0100, "MA"
> <(E-Mail Removed)> wrote:
>
>>> No answer to my emails either. (No suprise there too.)
>>
>> Who is your Telco? They all work here.
>
> BT, Orange, T Mobile
>
> Dont work on any of them.

Odd - just tried 0800 4048150 on both TalkTalk and BT - both connected.

Regards
Sunil

On Sat, 30 Oct 2004 17:01:21 +0100, "Sunil Sood"
<(E-Mail Removed)> wrote:

>"guv" <(E-Mail Removed)> wrote in message
>news:(E-Mail Removed)
>> On Sat, 30 Oct 2004 14:46:16 +0100, "MA"
>> <(E-Mail Removed)> wrote:
>>
>>>> No answer to my emails either. (No suprise there too.)
>>>
>>> Who is your Telco? They all work here.
>>
>> BT, Orange, T Mobile
>>
>> Dont work on any of them.
>
>Odd - just tried 0800 4048150 on both TalkTalk and BT - both connected.

Though my Telco is BT, I do use Tele2. Just dialed with the 1280
prefix (so it goes via BT) and hey presto - it worked.

I can only assume they dont like mobiles ringing the number and bar
them. I would also imagine the land line blockage is a tele2 thing.
Cant think of any other reason!

Need to investigate!!!



--
www.senaction.com