Bulldog 4meg

Hi,
Thinking of changing to Bulldog 4meg from Telewest

Cheaper and double speed

any comments, feedback, is service good?, any problems?

thanks

Non-existent customer service


"runlikethewind" <(E-Mail Removed)> wrote in message
news:GLEke.122353$(E-Mail Removed) .uk...
> Hi,
> Thinking of changing to Bulldog 4meg from Telewest
>
> Cheaper and double speed
>
> any comments, feedback, is service good?, any problems?
>
> thanks
>
>
>

As opposed to the excellent customer services from ntl and telewest???


"KS" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Non-existent customer service
>
>
> "runlikethewind" <(E-Mail Removed)> wrote in message
> news:GLEke.122353$(E-Mail Removed) .uk...
>> Hi,
>> Thinking of changing to Bulldog 4meg from Telewest
>>
>> Cheaper and double speed
>>
>> any comments, feedback, is service good?, any problems?
>>
>> thanks
>>
>>
>>
>
>

Erm, I dont know how good/bad NTL and Telewest are. But, In the 5 months I
have been with Bulldog - Ive had to call CS quite a few times - and 95 per
cent of the time, it is engaged - when you do get through you get cut off as
they are "too busy". And only open 9-5 Monday to Fri.


"Derek" <(E-Mail Removed)> wrote in message
news:d716pb$q6m$(E-Mail Removed)...
> As opposed to the excellent customer services from ntl and telewest???
>
>
> "KS" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Non-existent customer service
>>
>>
>> "runlikethewind" <(E-Mail Removed)> wrote in message
>> news:GLEke.122353$(E-Mail Removed) .uk...
>>> Hi,
>>> Thinking of changing to Bulldog 4meg from Telewest
>>>
>>> Cheaper and double speed
>>>
>>> any comments, feedback, is service good?, any problems?
>>>
>>> thanks
>>>
>>>
>>>
>>
>>
>
>

On Wed, 25 May 2005 08:21:04 +0100, "KS" <(E-Mail Removed)> wrote:

>Erm, I dont know how good/bad NTL and Telewest are. But, In the 5 months I
>have been with Bulldog - Ive had to call CS quite a few times - and 95 per
>cent of the time, it is engaged - when you do get through you get cut off as
>they are "too busy". And only open 9-5 Monday to Fri.

I agree. After I finish my 12 month commitment - at £40 per month for
2MB (done after they f*cked up my initial commention), I will be
leaving. I had attempted to upgrade to 4MB in March. Ive paid the fee
- and I'm still waiting. (Yes my exchange is enabled)

Obviously being taken over by C&W has had the expected effect. (C****
and W******)




--
www.senaction.com

"guv" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Wed, 25 May 2005 08:21:04 +0100, "KS" <(E-Mail Removed)> wrote:
>
>>Erm, I dont know how good/bad NTL and Telewest are. But, In the 5 months
>>I
>>have been with Bulldog - Ive had to call CS quite a few times - and 95 per
>>cent of the time, it is engaged - when you do get through you get cut off
>>as
>>they are "too busy". And only open 9-5 Monday to Fri.
>
> I agree. After I finish my 12 month commitment - at £40 per month for
> 2MB (done after they f*cked up my initial commention), I will be
> leaving. I had attempted to upgrade to 4MB in March. Ive paid the fee
> - and I'm still waiting. (Yes my exchange is enabled)
>
> Obviously being taken over by C&W has had the expected effect. (C****
> and W******)
>
>
>
>
> --
> www.senaction.com

I had no joy with Bulldog and my Broadband was never activated, plus I was
unable to use my telephone for almost 4 weeks. It was a nightmare! Customer
services always engaged and they never answered my emails or faxes.
I have read good reviews about Plusnet Broadband and my ADSL 2mb uncapped
line was activated today. Very pleased with the speed and have always been
able to get through to customer services. The staff are polite and helpful.

JM Willis


>