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In article <4506b316$0$3580$(E-Mail Removed)>,
(E-Mail Removed) says... > > BT should do this for free. How come they want £200 to do it? Hi, sorry I'm just supposing they'll want £200 going by a recent call out to fix some extension wiring that took about 10 minutes  I have a BT80A box at the incoming pair, I wan't to try an RF3 filter there in its place to see if it helps my broadband signal. As it is actually working I wouldn't expect BT to do anything. As I said MW signals from the transmitter are very strong and I suspect they are holding back the performance of the line, if I could get hold of an RF3 then I could try myself. -- Regards James |
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>> BT should do this for free. How come they want £200 to do it?
> > Hi, sorry I'm just supposing they'll want £200 going by a recent call > out to fix some extension wiring that took about 10 minutes > > I have a BT80A box at the incoming pair, I wan't to try an RF3 filter > there in its place to see if it helps my broadband signal. As it is > actually working I wouldn't expect BT to do anything. As I said MW > signals from the transmitter are very strong and I suspect they are > holding back the performance of the line, if I could get hold of an > RF3 then I could try myself. AFAIK a problem like this is something BT should fix for free. Don't mention the broadband issue just the voice part. When kráftéé appears he should be able to confirm this as he is an ADSL qualified engineer. Peter Crosland |
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"Peter Crosland" <(E-Mail Removed)> wrote in message news:4506da87$0$3581$(E-Mail Removed)... >>> BT should do this for free. How come they want £200 to do it? >> >> Hi, sorry I'm just supposing they'll want £200 going by a recent call >> out to fix some extension wiring that took about 10 minutes >> >> I have a BT80A box at the incoming pair, I wan't to try an RF3 filter >> there in its place to see if it helps my broadband signal. As it is >> actually working I wouldn't expect BT to do anything. As I said MW >> signals from the transmitter are very strong and I suspect they are >> holding back the performance of the line, if I could get hold of an >> RF3 then I could try myself. > > AFAIK a problem like this is something BT should fix for free. Don't > mention the broadband issue just the voice part. When kráftéé appears he > should be able to confirm this as he is an ADSL qualified engineer. > > Peter Crosland Agreed - if your BT voice service is subject to interference, just dial 151 and report it as a fault. Oh - and don't mention possible solutions like RF filters when you report the fault. Nobody likes being told how to fix things. Best to just say you're having interference problems and let the technicians diagnose and fix them. It could turn out to be something completely different from what you surmise... George |
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Peter Crosland wrote:
>>> BT should do this for free. How come they want £200 to do it? >> >> Hi, sorry I'm just supposing they'll want £200 going by a recent >> call >> out to fix some extension wiring that took about 10 minutes >> >> I have a BT80A box at the incoming pair, I wan't to try an RF3 >> filter >> there in its place to see if it helps my broadband signal. As it >> is >> actually working I wouldn't expect BT to do anything. As I said MW >> signals from the transmitter are very strong and I suspect they are >> holding back the performance of the line, if I could get hold of an >> RF3 then I could try myself. > > AFAIK a problem like this is something BT should fix for free. Don't > mention the broadband issue just the voice part. When kráftéé > appears > he should be able to confirm this as he is an ADSL qualified > engineer. > > Peter Crosland Shucks (I'm blushing), in the OPs situation he would have to report rf breakthru on the voice/analogue services to get a Openreach engineer onsite to fit an RF filter (hopefully RF3 but some don't know the difference). Remember that by putting one in you will add a couple off points to your attenuation so what you may gain one way you could lose in another. As for doing it yourself, get friendly with your local ADSL engineer, you know it makes sense ;-) |
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James wrote: > In article <4506b316$0$3580$(E-Mail Removed)>, > (E-Mail Removed) says... > > > BT should do this for free. How come they want £200 to do it? > > Hi, sorry I'm just supposing they'll want £200 going by a recent call > out to fix some extension wiring that took about 10 minutes > > I have a BT80A box at the incoming pair, I wan't to try an RF3 filter > there in its place to see if it helps my broadband signal. As it is > actually working I wouldn't expect BT to do anything. As I said MW > signals from the transmitter are very strong and I suspect they are > holding back the performance of the line, if I could get hold of an RF3 > then I could try myself. What's the reason for your suspicions ? Have you got any figures ? Graham |
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In article <(E-Mail Removed)>,
(E-Mail Removed) says... > What's the reason for your suspicions ? Hi, sorry for the delay in posting, my connection is really bad at the moment, trying to convince tech support you have an issue is like trying to get blood out of a stone thesedays... however I had an engineer come and do 10 minutes work to fix some wiring in July, £190 bill. My problem, my extension... so lesson learned, extensions ripped out and replaced with DECT  Thanks for everybodys input, I'm currently pursuing a fault via ISP and I'll see how it goes. -- Regards James |
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