BT Yahoo - really slow (2MB service) with long pauses, sites not loading

Hi,

Been fine for about 6 months, but the last few days it is often worse
than dial-up. New-reactor shows 45KB/s, then 2, then pause, agent
pauses, web sites partially load then stop. Tried re-connecting so
many times, with /release and /renew - no better.

Anyone else experiencing very poor BT performance.

Get out quickly while you can, dont go to plusnet, use ntl, simply the best.

<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> Hi,
>
> Been fine for about 6 months, but the last few days it is often worse
> than dial-up. New-reactor shows 45KB/s, then 2, then pause, agent
> pauses, web sites partially load then stop. Tried re-connecting so
> many times, with /release and /renew - no better.
>
> Anyone else experiencing very poor BT performance.

Hi,

Never had a problem (perhaps I shouldn't have said that!).

Just done a speed check:

Downstream 1845 Kbps (230.6 KB/sec) 1992 Kbps (inc. overheads)
Upstream 242 Kbps (30.3 KB/sec) 261 Kbps (inc. overheads)


Always seems to come out around the same when I check.

Rob.

<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> Hi,
>
> Been fine for about 6 months, but the last few days it is often worse
> than dial-up. New-reactor shows 45KB/s, then 2, then pause, agent
> pauses, web sites partially load then stop. Tried re-connecting so
> many times, with /release and /renew - no better.
>
> Anyone else experiencing very poor BT performance.

Is fine with me on 512 service. Have you tried a disc cleanup to clear your
temporary internet files and cookie cache?

On Thu, 15 Sep 2005 12:40:07 +0100, "Beck"
<(E-Mail Removed)> wrote:

>
><(E-Mail Removed)> wrote in message
>news:(E-Mail Removed).. .
>>
>> Hi,
>>
>> Been fine for about 6 months, but the last few days it is often worse
>> than dial-up. New-reactor shows 45KB/s, then 2, then pause, agent
>> pauses, web sites partially load then stop. Tried re-connecting so
>> many times, with /release and /renew - no better.
>>
>> Anyone else experiencing very poor BT performance.
>
>Is fine with me on 512 service. Have you tried a disc cleanup to clear your
>temporary internet files and cookie cache?
>

It's non of those - got many new ip addy's, restarted, unplugged modem
- now I can just about connect - web pages hardly load, connection to
known good fast sites does not start (news providers, ie Easynews
headers normally scream down - now I get about 10 headers every
minute) - something is very wrong, the status line mentions some
problems but not in my area.

I cannot connect to BTYahoo properly to find the customer support
number, only got the 0800-1690199 number

<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...

>
> I cannot connect to BTYahoo properly to find the customer support
> number, only got the 0800-1690199 number

Try 0845 600 7030 that should be tech support.

Have you downloaded an update for your internet software lately?

If nobody else in the country can report the same defect, and you have
done nothing to your computer, then the cause probably lies in your
local tele-exchange or on the line. Perhaps maintenance operations.
It may clear up by itself.

When reporting a problem via newsgroups it's a good idea to state your
local exchange, or town or city area. Also, if known, the time at
which it first occurred.
----
Reg.

On Thu, 15 Sep 2005 12:22:19 +0000 (UTC), "Reg Edwards"
<(E-Mail Removed)> wrote:

>Have you downloaded an update for your internet software lately?
>
>If nobody else in the country can report the same defect, and you have
>done nothing to your computer, then the cause probably lies in your
>local tele-exchange or on the line. Perhaps maintenance operations.
>It may clear up by itself.
>
>When reporting a problem via newsgroups it's a good idea to state your
>local exchange, or town or city area. Also, if known, the time at
>which it first occurred.
>----
>Reg.
>

Thanks for the replies - spent ages on the phome to customer support -
got no-where really. They were shocked to see 25GB upload (yes upload)
and only 10's MB download - they made me install spybot

This is for the past 5 days! I may have grabbed 10GB or so in that
time, probably more - not 20MB/s (??) - and they were serious about
the upload - the connection showed no undue upload xchange, much less
than any d/l and mostly doing very little. It seems their monitoring
kit is wrong - not much help with an uncapped (supposedly) and
problomatic connection,

It found nothing - I do not use p2p, run dodgy exe's, have a firewall
and changed nothing. I d/l quite a bit, got the new email this morning
saying no caps in place.

I can get a few 100KB d/l very rarely, mostly pausing and nothing -
often a few KB's. If I try a UK news provider, it is no where near
what it was - can reach 2*40KB/s, but often stops. Web pages UK and
USA take ages to load, Easynews is very poor for web page and headers,
usually it's very fast. It seems there is a problme my end but
customer support were not listening - it's an exchange problem by
what's happening.

On Thu, 15 Sep 2005 12:22:19 +0000 (UTC), "Reg Edwards"
<(E-Mail Removed)> wrote:

>Have you downloaded an update for your internet software lately?
>
>If nobody else in the country can report the same defect, and you have
>done nothing to your computer, then the cause probably lies in your
>local tele-exchange or on the line. Perhaps maintenance operations.
>It may clear up by itself.
>
>When reporting a problem via newsgroups it's a good idea to state your
>local exchange, or town or city area. Also, if known, the time at
>which it first occurred.
>----
>Reg.
>

Thanks for the replies - spent ages on the phome to customer support -
got no-where really. They were shocked to see 25GB upload (yes upload)
and only 10's MB download - they made me install spybot

This is for the past 5 days! I may have grabbed 10GB or so in that
time, probably more - not 20MB/s (??) - and they were serious about
the upload - the connection showed no undue upload xchange, much less
than any d/l and mostly doing very little. It seems their monitoring
kit is wrong - not much help with an uncapped (supposedly) and
problomatic connection,

It found nothing - I do not use p2p, run dodgy exe's, have a firewall
and changed nothing. I d/l quite a bit, got the new email this morning
saying no caps in place.

I can get a few 100KB d/l very rarely, mostly pausing and nothing -
often a few KB's. If I try a UK news provider, it is no where near
what it was - can reach 2*40KB/s, but often stops. Web pages UK and
USA take ages to load, Easynews is very poor for web page and headers,
usually it's very fast. It seems there is a problme my end but
customer support were not listening - it's an exchange problem by
what's happening.

Would it be worth checking your PC for spyware?
Try Adaware from Lavasoft
and Hijack this from http://www.spywareinfo.com/~merijn/downloads.html

<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Thu, 15 Sep 2005 12:22:19 +0000 (UTC), "Reg Edwards"
> <(E-Mail Removed)> wrote:
>
>>Have you downloaded an update for your internet software lately?
>>
>>If nobody else in the country can report the same defect, and you have
>>done nothing to your computer, then the cause probably lies in your
>>local tele-exchange or on the line. Perhaps maintenance operations.
>>It may clear up by itself.
>>
>>When reporting a problem via newsgroups it's a good idea to state your
>>local exchange, or town or city area. Also, if known, the time at
>>which it first occurred.
>>----
>>Reg.
>>
>
> Thanks for the replies - spent ages on the phome to customer support -
> got no-where really. They were shocked to see 25GB upload (yes upload)
> and only 10's MB download - they made me install spybot
>
> This is for the past 5 days! I may have grabbed 10GB or so in that
> time, probably more - not 20MB/s (??) - and they were serious about
> the upload - the connection showed no undue upload xchange, much less
> than any d/l and mostly doing very little. It seems their monitoring
> kit is wrong - not much help with an uncapped (supposedly) and
> problomatic connection,
>
> It found nothing - I do not use p2p, run dodgy exe's, have a firewall
> and changed nothing. I d/l quite a bit, got the new email this morning
> saying no caps in place.
>
> I can get a few 100KB d/l very rarely, mostly pausing and nothing -
> often a few KB's. If I try a UK news provider, it is no where near
> what it was - can reach 2*40KB/s, but often stops. Web pages UK and
> USA take ages to load, Easynews is very poor for web page and headers,
> usually it's very fast. It seems there is a problme my end but
> customer support were not listening - it's an exchange problem by
> what's happening.
>
>