BT Yahoo! 1MB and Netgear DG814

I recently upgraded to the 1MB BT Yahoo! service. I have a Netgear DG814
router. Before the service upgrade, the router reported a downstream speed
of 576Kb/s. After the service upgrade, the router is still reporting a
downstream speed of 576Kb/s. And I've noticed no perceptable change in
performance.

Has anyone else with this config gone through an upgrade? I've dropped a
line to BT Yahoo! support - but in my experience that's a black hole.

Thanks.


Chris.

> I recently upgraded to the 1MB BT Yahoo! service. I have a Netgear DG814
> router. Before the service upgrade, the router reported a downstream
speed
> of 576Kb/s. After the service upgrade, the router is still reporting a
> downstream speed of 576Kb/s. And I've noticed no perceptable change in
> performance.
>
> Has anyone else with this config gone through an upgrade? I've dropped a
> line to BT Yahoo! support - but in my experience that's a black hole.
>
> Thanks.
>
>
> Chris.


Hi Chris

This is what I have on the Gateway Status page for my DG814 on the 1MBit
service:

Modem
ADSL Firmware Version 3.9.122
Modem Status Connected
Connect Mode Fast Mode
Down Stream 1152 Kb/s
Up Stream 288 Kb/s
VPI 0
VCI 38

Have you tried:

http://www.adslguide.org.uk/tools/speedtest.asp

http://www.btopenworld.com/speedtest


Regards,

5th

Thanks for the information. After trying the speed test (which showed I
was still on the 512K service) I called BT. Apparently the email that said
I had been upgraded came out too early and that I'm still in the process of
being upgraded.


Chris.

>I've dropped a line to BT Yahoo! support - but in my experience that's a
black hole.

Why, prey are you with BT ? Plenty of better and cheaper ISP's out there.
Regards,
Martin

False alarm. The line has since been upgraded and the router is reporting
1MB downstream.


Chris.

> Why, prey are you with BT ? Plenty of better and cheaper ISP's out there.

I've had Broadband since the early days when you could only get it from BT.
At one point I started to move to Pipex - who my old dial-up account was
with - but they didn't manage it very well: key thing for me was
maintaining the same email account/alias. They said that they couldn't do
it.

Since then I've had no real cause to move. Despite BT's support being
below average, the reliability of the system has been very good.


Chris.

Chris Trueman wrote:
>
> I've had Broadband since the early days when you could only get it from BT.
> At one point I started to move to Pipex - who my old dial-up account was
> with - but they didn't manage it very well: key thing for me was
> maintaining the same email account/alias. They said that they couldn't do
> it.

Isn't it time you got a domain or an account with one of the hundreds of
email forwarding folk out there?

The only reason ISP's provide you with an email address is to lock you
in, simple as that.

> Isn't it time you got a domain or an account with one of the hundreds
> of email forwarding folk out there?
>
> The only reason ISP's provide you with an email address is to lock you
> in, simple as that.

That sir, is a very good point. Especially since I have several domains
with forwarding ... all pointing to ... wait for it ... bt. Doh!


Chris.