BT Voyager

Hi,

I've gone through most of the steps of installing a brand new BT
Voyager 2110 ROUTER
on a relative's computer.

I know the hardware is all correct - as the relative had a laptop as
well, I managed to get
that onto their broadband service, albeit with a direct RJ45 cable
into the router's no.1
network port. (Ideally I would like to fix the desktop pc & then set
up their wi-fi
which is built-in to the laptop.)

Directly wired to a network card, the BT help guy made sure it was
possible to 'ping'
to the voyager.home website at 192.168.1.1 and then explained any
further problem was
up to the pc technician responsible for maintaining that pc.
Since, for my relative, that would be no-one, the problem falls to
me!

I seem to remember having problems with my own BT Voyager a long while
ago.
It's that bit where you have to put in the WINDOWS xp SETUP DISK and
predictably,
the relative's disk is missing.

Is there some way of "working around" this? There must be, but I don't
know.
Can anyone advise me / give a couple of useful links please?

TIA.

On 15 Apr 2007 03:44:55 -0700, "trickymicky"
<(E-Mail Removed)> mused:

>Hi,
>
>I've gone through most of the steps of installing a brand new BT
>Voyager 2110 ROUTER
>on a relative's computer.
>
>I know the hardware is all correct - as the relative had a laptop as
>well, I managed to get
>that onto their broadband service, albeit with a direct RJ45 cable
>into the router's no.1
>network port. (Ideally I would like to fix the desktop pc & then set
>up their wi-fi
>which is built-in to the laptop.)
>
>Directly wired to a network card, the BT help guy made sure it was
>possible to 'ping'
>to the voyager.home website at 192.168.1.1 and then explained any
>further problem was
>up to the pc technician responsible for maintaining that pc.
>Since, for my relative, that would be no-one, the problem falls to
>me!
>
>I seem to remember having problems with my own BT Voyager a long while
>ago.
>It's that bit where you have to put in the WINDOWS xp SETUP DISK and
>predictably,
>the relative's disk is missing.
>
>Is there some way of "working around" this? There must be, but I don't
>know.
>Can anyone advise me / give a couple of useful links please?
>
Not sure what your exact problem is, you don't need to insert any
setup discs. If you can ping the router then the PC is set up as far
as the network is concerned.

Have you entered details into the Voyager and actually got an internet
connection at all?

Are the setting in Control Panel > Internet Options then the
Connections tab, set for 'never dial a connection'?

--
Regards,
Stuart.

On 15 Apr, 12:31, Lurch <use...@sjwelectrical.co.uk> wrote:
> On 15 Apr 2007 03:44:55 -0700, "trickymicky"
> <michael_whar...@hotmail.com> mused:
>
>
>
>
>
> >Hi,
>
> >I've gone through most of the steps of installing a brand new BT
> >Voyager 2110 ROUTER
> >on a relative's computer.
>
> >I know the hardware is all correct - as the relative had a laptop as
> >well, I managed to get
> >that onto their broadband service, albeit with a direct RJ45 cable
> >into the router's no.1
> >network port. (Ideally I would like to fix the desktop pc & then set
> >up their wi-fi
> >which is built-in to the laptop.)
>
> >Directly wired to a network card, the BT help guy made sure it was
> >possible to 'ping'
> >to the voyager.home website at 192.168.1.1 and then explained any
> >further problem was
> >up to the pc technician responsible for maintaining that pc.
> >Since, for my relative, that would be no-one, the problem falls to
> >me!
>
> >I seem to remember having problems with my own BT Voyager a long while
> >ago.
> >It's that bit where you have to put in the WINDOWS xp SETUP DISK and
> >predictably,
> >the relative's disk is missing.
>
> >Is there some way of "working around" this? There must be, but I don't
> >know.
> >Can anyone advise me / give a couple of useful links please?
>
> Not sure what your exact problem is, you don't need to insert any
> setup discs. If you can ping the router then the PC is set up as far
> as the network is concerned.
>
> Have you entered details into the Voyager and actually got an internet
> connection at all?
>
> Are the setting in Control Panel > Internet Options then the
> Connections tab, set for 'never dial a connection'?
>
> --
> Regards,
> Stuart.- Hide quoted text -
>
> - Show quoted text -

Yes, the Voyager connects ok and I can view & use the net absolutely
fine (as I am at the moment)
but using the laptop.

I'm doing that with the laptop plugged in instead of the desktop atthe
moment, so I can look at this NG!

I'm also pretty sure, as the laptop has a balloon reporting good
wireless singal strength, that I could probably
unplug the laptop & put the single RJ45 plug back into the desktop pc
and the laptop would continueworking via wireless.

So, the problem is definitely in the software setup on the desk pc.

Firstly, as it's 'vanilla' XP home I'm sure the root of the problem is
enabling networking on the desktop pc.

Not sure of the exact steps I took, but the snag is I've run through
the procedure right through to enabling networking,
going to restart the pc, but been stopped by a windows box that (at
the last stage) demands I insert the XP setup disk.
Sorry if I didn't provide enough initial detail. I know I can get the
desktop pc through the steps to where it is looking for a *.inf
file.

I should know the answer, as I've built & set up afew pc's way back,
but for the past few years I've followed the "if it ain't broke don't
fix it" policy.

So it's "just" a disk stopping me. I had wondered if there was a
technician's "workaround" - perhaps an edited .inf file
I could put on a floppy in the A: drive?

Thanks,

Mick.

On 15 Apr 2007 07:13:46 -0700, "trickymicky"
<(E-Mail Removed)> mused:

>> Not sure what your exact problem is, you don't need to insert any
>> setup discs. If you can ping the router then the PC is set up as far
>> as the network is concerned.
>>
>> Have you entered details into the Voyager and actually got an internet
>> connection at all?
>>
>> Are the setting in Control Panel > Internet Options then the
>> Connections tab, set for 'never dial a connection'?
>>
>> --
>> Regards,
>> Stuart.- Hide quoted text -
>>
>> - Show quoted text -
>
>Yes, the Voyager connects ok and I can view & use the net absolutely
>fine (as I am at the moment)
>but using the laptop.
>
>I'm doing that with the laptop plugged in instead of the desktop atthe
>moment, so I can look at this NG!
>
>I'm also pretty sure, as the laptop has a balloon reporting good
>wireless singal strength, that I could probably
>unplug the laptop & put the single RJ45 plug back into the desktop pc
>and the laptop would continueworking via wireless.
>
>So, the problem is definitely in the software setup on the desk pc.
>
>Firstly, as it's 'vanilla' XP home I'm sure the root of the problem is
>enabling networking on the desktop pc.
>
>Not sure of the exact steps I took, but the snag is I've run through
>the procedure right through to enabling networking,
>going to restart the pc, but been stopped by a windows box that (at
>the last stage) demands I insert the XP setup disk.
>Sorry if I didn't provide enough initial detail. I know I can get the
>desktop pc through the steps to where it is looking for a *.inf
>file.
>
>I should know the answer, as I've built & set up afew pc's way back,
>but for the past few years I've followed the "if it ain't broke don't
>fix it" policy.
>
>So it's "just" a disk stopping me. I had wondered if there was a
>technician's "workaround" - perhaps an edited .inf file
>I could put on a floppy in the A: drive?
>
What inf file, what did you enable to get this message? As I said, I'm
not sure what you've tried installing, it should have all worked
without needing to add or install anything.
--
Regards,
Stuart.

"trickymicky" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) oups.com...
> Hi,
>
> I've gone through most of the steps of installing a brand new BT
> Voyager 2110 ROUTER
> on a relative's computer.
>
> I know the hardware is all correct - as the relative had a laptop as
> well, I managed to get
> that onto their broadband service, albeit with a direct RJ45 cable
> into the router's no.1
> network port. (Ideally I would like to fix the desktop pc & then set
> up their wi-fi
> which is built-in to the laptop.)
>
> Directly wired to a network card, the BT help guy made sure it was
> possible to 'ping'
> to the voyager.home website at 192.168.1.1 and then explained any
> further problem was
> up to the pc technician responsible for maintaining that pc.
> Since, for my relative, that would be no-one, the problem falls to
> me!
>
> I seem to remember having problems with my own BT Voyager a long while
> ago.
> It's that bit where you have to put in the WINDOWS xp SETUP DISK and
> predictably,
> the relative's disk is missing.
>
> Is there some way of "working around" this? There must be, but I don't
> know.
> Can anyone advise me / give a couple of useful links please?
>
> TIA.
>

are you using the Network Wizyword..............

On 15 Apr, 15:29, "Pongo Potts" <9...@118btinternet.com> wrote:
> "trickymicky" <michael_whar...@hotmail.com> wrote in message
>
> news:(E-Mail Removed) oups.com...
>
>
>
>
>
> > Hi,
>
> > I've gone through most of the steps of installing a brand new BT
> > Voyager 2110 ROUTER
> > on a relative's computer.
>
> > I know the hardware is all correct - as the relative had a laptop as
> > well, I managed to get
> > that onto their broadband service, albeit with a direct RJ45 cable
> > into the router's no.1
> > network port. (Ideally I would like to fix the desktop pc & then set
> > up their wi-fi
> > which is built-in to the laptop.)
>
> > Directly wired to a network card, the BT help guy made sure it was
> > possible to 'ping'
> > to the voyager.home website at 192.168.1.1 and then explained any
> > further problem was
> > up to the pc technician responsible for maintaining that pc.
> > Since, for my relative, that would be no-one, the problem falls to
> > me!
>
> > I seem to remember having problems with my own BT Voyager a long while
> > ago.
> > It's that bit where you have to put in the WINDOWS xp SETUP DISK and
> > predictably,
> > the relative's disk is missing.
>
> > Is there some way of "working around" this? There must be, but I don't
> > know.
> > Can anyone advise me / give a couple of useful links please?
>
> > TIA.
>
> are you using the Network Wizyword..............- Hide quoted text -
>
> - Show quoted text -

I started off using the Network Wizard.

But I have discovered something. The problem has now disappeared.

I discovered the version of windows on the pc was xp Pro. Pressing
Ctrl,Alt,Del twice allowed me to log on
as Administrator. For some reason I was then able to start the machine
+ internet explorer and it then worked,
reaching the http://vyager.home page that it couldn't get to before.

This allowed access to the Voyager setup menus that I couldn't get to
before.

Sorry I can't provide or explain the exact detail of what happened!
At least it works now.

Thanks trying to assist my understanding.

Mick.

(E-Mail Removed) declared for all the world to hear...
> Hi,
>
> I've gone through most of the steps of installing a brand new BT
> Voyager 2110 ROUTER
> on a relative's computer.
>
> I know the hardware is all correct - as the relative had a laptop as
> well, I managed to get
> that onto their broadband service, albeit with a direct RJ45 cable
> into the router's no.1
> network port. (Ideally I would like to fix the desktop pc & then set
> up their wi-fi
> which is built-in to the laptop.)
>
> Directly wired to a network card, the BT help guy made sure it was
> possible to 'ping'
> to the voyager.home website at 192.168.1.1 and then explained any
> further problem was
> up to the pc technician responsible for maintaining that pc.
> Since, for my relative, that would be no-one, the problem falls to
> me!
>
> I seem to remember having problems with my own BT Voyager a long while
> ago.
> It's that bit where you have to put in the WINDOWS xp SETUP DISK and
> predictably,
> the relative's disk is missing.
>
> Is there some way of "working around" this? There must be, but I don't
> know.
> Can anyone advise me / give a couple of useful links please?

Make sure the PCs network card is functional (right-click "my
computer" > properties > hardware > device manager. If it's got a ! or a
yellow X next to the network card then that's the route of your problem.

Next step would be to make sure that the TCPIP is set to use auto-
assigned IP address. Start > network connections, then right-click the
entry which is called "local area connection" > properties > select
tsp/imp > properties and set everything to auto. OK, OK and plug in
cable, should be away.

If those don't work then there's possibly some faulty hardware in
evidence.
--
Regards
Jon