BT Voyager 2100 modem/router problem

I recently replaced by Belkin modem/router with the BT Voyager product (the
2100). I have the full BT Broadband ADSL package (512K).

It set-up without any problems and connected OK but I am getting chronic
Internet speeds. It takes about 10 seconds for a web page to appear and my
download speed is around 8kb/s.

I have Belkin cards in my desktop machine and a BT card in my wife's laptop.
The problem is the same on them both.

Do I need to configure the router? It claims to come "pre-configured" for
common ADSL networks (which I presume includes BT Broadband). If so, what
should I change?

My current set-up is worse than dial-up (almost!).

Cheers.

Bobby

BTW I should have mentioned that my Belkin software reports an "Excellent"
connection with speeds of 36-54Mbs. So why the crap Internet speed?

"Bobby" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I recently replaced by Belkin modem/router with the BT Voyager product (the
>2100). I have the full BT Broadband ADSL package (512K).
>
> It set-up without any problems and connected OK but I am getting chronic
> Internet speeds. It takes about 10 seconds for a web page to appear and my
> download speed is around 8kb/s.
>
> I have Belkin cards in my desktop machine and a BT card in my wife's
> laptop. The problem is the same on them both.
>
> Do I need to configure the router? It claims to come "pre-configured" for
> common ADSL networks (which I presume includes BT Broadband). If so, what
> should I change?
>
> My current set-up is worse than dial-up (almost!).
>
> Cheers.
>
> Bobby
>

I changed the channel on the modem/router and this cured the problem.

BT Technical Support (via e-mail) advised me.

"Bobby" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I recently replaced by Belkin modem/router with the BT Voyager product (the
>2100). I have the full BT Broadband ADSL package (512K).
>
> It set-up without any problems and connected OK but I am getting chronic
> Internet speeds. It takes about 10 seconds for a web page to appear and my
> download speed is around 8kb/s.
>
> I have Belkin cards in my desktop machine and a BT card in my wife's
> laptop. The problem is the same on them both.
>
> Do I need to configure the router? It claims to come "pre-configured" for
> common ADSL networks (which I presume includes BT Broadband). If so, what
> should I change?
>
> My current set-up is worse than dial-up (almost!).
>
> Cheers.
>
> Bobby
>