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bt voip cisco ata 186 on cable droping calls

 
 
Paul Woolley
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      04-03-2004, 05:36 PM
I have a cisco ata186 box on a BT VOIP contract connected to my telewest
broadband (512k). Anyone any ideas as to why it randomly drops calls and
then I do not get a dial tone back for ages

paul woolley


 
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Ian Stirling
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      04-03-2004, 10:42 PM
Paul Woolley <(E-Mail Removed)> wrote:
> I have a cisco ata186 box on a BT VOIP contract connected to my telewest
> broadband (512k). Anyone any ideas as to why it randomly drops calls and
> then I do not get a dial tone back for ages


Is the connection idle?
 
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Phil Thompson
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      04-03-2004, 10:55 PM
On Sat, 3 Apr 2004 18:36:24 +0100, "Paul Woolley"
<(E-Mail Removed)> wrote:


>then I do not get a dial tone back for ages


it has lost contact with the server. Cycle the power.

Phil
 
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dd
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      04-04-2004, 06:39 AM
Paul Woolley wrote:
> I have a cisco ata186 box on a BT VOIP contract connected
> to my telewest broadband (512k). Anyone any ideas as to
> why it randomly drops calls and then I do not get a dial
> tone back for ages
>
> paul woolley


Is it connected directly to the modem?
I had endless problems like that with a Linksys router, eventually replaced it
with the BT recommended Netgear and now it's fine.


 
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Paul Woolley
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      04-04-2004, 08:28 AM
yes its connect to a linksys router

paul


"dd" <(E-Mail Removed)> wrote in message
news:w4Obc.19086$(E-Mail Removed)...
> Paul Woolley wrote:
> > I have a cisco ata186 box on a BT VOIP contract connected
> > to my telewest broadband (512k). Anyone any ideas as to
> > why it randomly drops calls and then I do not get a dial
> > tone back for ages
> >
> > paul woolley

>
> Is it connected directly to the modem?
> I had endless problems like that with a Linksys router, eventually

replaced it
> with the BT recommended Netgear and now it's fine.
>
>



 
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dd
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      04-04-2004, 02:45 PM
Paul Woolley wrote:
> yes its connect to a linksys router


I originally had a Linksys BEFSR41.
The problems I had were calls being cut off, usually withing the first 30 mins
and the ATA losing it's connecting and not being able to make or accept calls
without restarting it and the router.

Unfortunately I never did figure out a solution and just gave up instead,

Sorry if this isn't much help.


 
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