BT Total Broadband Option 3 with Static IP and Dlink DSL-320T...

Evening all,

Does anyone have any idea how to set up a Dlink 320T with BT Total
Broadband with a static IP? I have just spent the entire afternoon
trying to sort it out but not been able to connect.

I have my BT username and PPPoA settings and my static IP address but
i can't seem to get it working at all! I have run the wizard but that
does not give me the option to include my Static IP. I then tried to
set it up manually under the WAN tab, I chose the PPPoA/PPPoE and then
chose the static IP option at the bottom.

I used to have it working on Orange but this was with a dynamic IP...
i now seem to be going round and round in circles.

Any ideas or suggestions?

Thanks,

Paul

Lambo wrote:
> Evening all,
>
> Does anyone have any idea how to set up a Dlink 320T with BT Total
> Broadband with a static IP? I have just spent the entire afternoon
> trying to sort it out but not been able to connect.
>
> I have my BT username and PPPoA settings and my static IP address but
> i can't seem to get it working at all! I have run the wizard but that
> does not give me the option to include my Static IP. I then tried to
> set it up manually under the WAN tab, I chose the PPPoA/PPPoE and then
> chose the static IP option at the bottom.
>
> I used to have it working on Orange but this was with a dynamic IP...
> i now seem to be going round and round in circles.
>
> Any ideas or suggestions?


Unless its a new option I was unaware of, I didn't think BT Total Broadband
(the consumer offering) had an option for static IP addresses. So, you need
dynamic for the router/broadband side. You can have static addresses on the
local LAN side if your router supports it.
The login-name for all BT consumer BB connections is irrelevant, any value
for name/password will do.



BT _Business_ Total Broadband does have options for static IP, but I am less
familiar with the setup for that service. I think the login-name/password
is checked as part of network connection.


It would help to clarify which you are setting up.


That said, though I have a static IP from my ISP (Demon), I have the router
setup for dynamic. The router requests the IP address and gets the same one
(my static one) every time. Thus, I have all the static benefits for
accessing from outside. So, for me, the only thing about a static IP is
the option on my ISP account.



Can you get service working with the BT supplied router first ? Even if you
plan to swap to your own later ?
BT Consumer routers work "out of the box" and not need the install CD to get
basic network connectivity working. You might need the CD for some of the
extra features.
I am not sure on the setup for BT Business routers.


- Nigel (ex BT, did do some stuff on consumer Broadband services ).


--
Nigel Cliffe,
Webmaster at http://www.2mm.org.uk/

On 8 Nov, 17:28, Lambo <paullambou...@hotmail.com> wrote:
> Evening all,
>
> Does anyone have any idea how to set up a Dlink 320T with BT Total
> Broadband with a static IP? I have just spent the entire afternoon
> trying to sort it out but not been able to connect.
>
> I have my BT username and PPPoA settings and my static IP address but
> i can't seem to get it working at all! I have run the wizard but that
> does not give me the option to include my Static IP. I then tried to
> set it up manually under the WAN tab, I chose the PPPoA/PPPoE and then
> chose the static IP option at the bottom.
>
> I used to have it working on Orange but this was with a dynamic IP...
> i now seem to be going round and round in circles.
>
> Any ideas or suggestions?

Set it up using the wizard. Use PPPoA, and input your user-name and
password. You don't need to declare the IP address, this will be
allocated to you at logon. The only difference (for this purpose)
between fixed and dynamic IPs is that you should always be allocated
the same IP address at logon. In short, set it up as if it was a
dynamic address, but you'll find you always get the same address.

Once you've successfully signed on, go to http://www.whatismyip.com/
to check.

--
WH

On 8 Nov, 17:50, "Nigel Cliffe" <m...@privacy.net> wrote:
> Lambo wrote:
> > Evening all,
>
> > Does anyone have any idea how to set up a Dlink 320T with BT Total
> > Broadband with a static IP? I have just spent the entire afternoon
> > trying to sort it out but not been able to connect.
>
> > I have my BT username and PPPoA settings and my static IP address but
> > i can't seem to get it working at all! I have run the wizard but that
> > does not give me the option to include my Static IP. I then tried to
> > set it up manually under the WAN tab, I chose the PPPoA/PPPoE and then
> > chose the static IP option at the bottom.
>
> > I used to have it working on Orange but this was with a dynamic IP...
> > i now seem to be going round and round in circles.
>
> > Any ideas or suggestions?
>
> Unless its a new option I was unaware of, I didn't think BT Total Broadband
> (the consumer offering) had an option for static IP addresses. So, you need
> dynamic for the router/broadband side. You can have static addresses on the
> local LAN side if your router supports it.
> The login-name for all BT consumer BB connections is irrelevant, any value
> for name/password will do.
>
> BT _Business_ Total Broadband does have options for static IP, but I am less
> familiar with the setup for that service. I think the login-name/password
> is checked as part of network connection.
>
> It would help to clarify which you are setting up.
>
> That said, though I have a static IP from my ISP (Demon), I have the router
> setup for dynamic. The router requests the IP address and gets the same one
> (my static one) every time. Thus, I have all the static benefits for
> accessing from outside. So, for me, the only thing about a static IP is
> the option on my ISP account.
>
> Can you get service working with the BT supplied router first ? Even if you
> plan to swap to your own later ?
> BT Consumer routers work "out of the box" and not need the install CD to get
> basic network connectivity working. You might need the CD for some of the
> extra features.
> I am not sure on the setup for BT Business routers.
>
> - Nigel (ex BT, did do some stuff on consumer Broadband services ).
>
> --
> Nigel Cliffe,
> Webmaster athttp://www.2mm.org.uk/- Hide quoted text -
>
> - Show quoted text -

Morning,

Thanks all for your assistance. I am a BT Business Total Broadband
customer, sorry for not making that clearer. My network is up and
running fine with the 2WIRE wireless router that i was sent before but
i am trying to test a new server and wanted to use the D-link DSL-320T
as this is what it will use in the future but i am really
struggling...

I have tried it in a couple of different ways. I have run the wizard
but that doesn't seem to work. I have noticed that it leaves the MTU
as 1492 and MRU 1492. Looking at the settings from the 2WIRE I believe
the MTU needs to be 1500, what about the MRU?

Also at the bottom of the page is a section about UBR? this is all
blank. Do i need to include anything hear?

Regards,

Paul

Lambo wrote:
> On 8 Nov, 17:50, "Nigel Cliffe" <m...@privacy.net> wrote:
>> Lambo wrote:
>>> Evening all,
>>
>>> Does anyone have any idea how to set up a Dlink 320T with BT Total
>>> Broadband with a static IP? I have just spent the entire afternoon
>>> trying to sort it out but not been able to connect.
>>
>>> I have my BT username and PPPoA settings and my static IP address
>>> but i can't seem to get it working at all! I have run the wizard
>>> but that does not give me the option to include my Static IP. I
>>> then tried to set it up manually under the WAN tab, I chose the
>>> PPPoA/PPPoE and then chose the static IP option at the bottom.
>>
>>> I used to have it working on Orange but this was with a dynamic
>>> IP... i now seem to be going round and round in circles.
>>
>>> Any ideas or suggestions?
>>
>> Unless its a new option I was unaware of, I didn't think BT Total
>> Broadband (the consumer offering) had an option for static IP
>> addresses. So, you need dynamic for the router/broadband side. You
>> can have static addresses on the local LAN side if your router
>> supports it.
>> The login-name for all BT consumer BB connections is irrelevant, any
>> value for name/password will do.
>>
>> BT _Business_ Total Broadband does have options for static IP, but I
>> am less familiar with the setup for that service. I think the
>> login-name/password is checked as part of network connection.
>>
>> It would help to clarify which you are setting up.
>>
>> That said, though I have a static IP from my ISP (Demon), I have the
>> router setup for dynamic. The router requests the IP address and
>> gets the same one (my static one) every time. Thus, I have all the
>> static benefits for accessing from outside. So, for me, the only
>> thing about a static IP is the option on my ISP account.
>>
>> Can you get service working with the BT supplied router first ? Even
>> if you plan to swap to your own later ?
>> BT Consumer routers work "out of the box" and not need the install
>> CD to get basic network connectivity working. You might need the CD
>> for some of the extra features.
>> I am not sure on the setup for BT Business routers.
>>
>> - Nigel (ex BT, did do some stuff on consumer Broadband services ).
>>
>> --
>> Nigel Cliffe,
>> Webmaster athttp://www.2mm.org.uk/- Hide quoted text -
>>
>> - Show quoted text -
>
> Morning,
>
> Thanks all for your assistance. I am a BT Business Total Broadband
> customer, sorry for not making that clearer. My network is up and
> running fine with the 2WIRE wireless router that i was sent before but
> i am trying to test a new server and wanted to use the D-link DSL-320T
> as this is what it will use in the future but i am really
> struggling...
>
> I have tried it in a couple of different ways. I have run the wizard
> but that doesn't seem to work. I have noticed that it leaves the MTU
> as 1492 and MRU 1492. Looking at the settings from the 2WIRE I believe
> the MTU needs to be 1500, what about the MRU?
>
> Also at the bottom of the page is a section about UBR? this is all
> blank. Do i need to include anything hear?



Can I ask why you want to use the D-Link in place of the 2-Wire? I'd
expect the 2-wire to be a superior bit of kit with more capabilities.




The following may give clues (culled from the BT support site)
--
The general settings usually required by broadband modems/routers are as
follows:
VPI number: 0 VCI number: 38 Authentication: CHAP Modulation: G.DMT
Encapsulation: PPP over ATM (PPPoA) Virtual Circuit Multiplexing (VC-MUX)
--


Further crawling around the sites did say that the BT Business Broadband
Helpdesk will provide support for routers they didn't supply. As you
appear to know which settings you are requesting, it might be worth your
time trying the helpdesk ?




regards,


- Nigel




--
Nigel Cliffe,
Webmaster at http://www.2mm.org.uk/

On 9 Nov, 10:30, "Nigel Cliffe" <m...@privacy.net> wrote:
> Lambo wrote:
> > On 8 Nov, 17:50, "Nigel Cliffe" <m...@privacy.net> wrote:
> >> Lambo wrote:
> >>> Evening all,
>
> >>> Does anyone have any idea how to set up a Dlink 320T with BT Total
> >>> Broadband with a static IP? I have just spent the entire afternoon
> >>> trying to sort it out but not been able to connect.
>
> >>> I have my BT username and PPPoA settings and my static IP address
> >>> but i can't seem to get it working at all! I have run the wizard
> >>> but that does not give me the option to include my Static IP. I
> >>> then tried to set it up manually under the WAN tab, I chose the
> >>> PPPoA/PPPoE and then chose the static IP option at the bottom.
>
> >>> I used to have it working on Orange but this was with a dynamic
> >>> IP... i now seem to be going round and round in circles.
>
> >>> Any ideas or suggestions?
>
> >> Unless its a new option I was unaware of, I didn't think BT Total
> >> Broadband (the consumer offering) had an option for static IP
> >> addresses. So, you need dynamic for the router/broadband side. You
> >> can have static addresses on the local LAN side if your router
> >> supports it.
> >> The login-name for all BT consumer BB connections is irrelevant, any
> >> value for name/password will do.
>
> >> BT _Business_ Total Broadband does have options for static IP, but I
> >> am less familiar with the setup for that service. I think the
> >> login-name/password is checked as part of network connection.
>
> >> It would help to clarify which you are setting up.
>
> >> That said, though I have a static IP from my ISP (Demon), I have the
> >> router setup for dynamic. The router requests the IP address and
> >> gets the same one (my static one) every time. Thus, I have all the
> >> static benefits for accessing from outside. So, for me, the only
> >> thing about a static IP is the option on my ISP account.
>
> >> Can you get service working with the BT supplied router first ? Even
> >> if you plan to swap to your own later ?
> >> BT Consumer routers work "out of the box" and not need the install
> >> CD to get basic network connectivity working. You might need the CD
> >> for some of the extra features.
> >> I am not sure on the setup for BT Business routers.
>
> >> - Nigel (ex BT, did do some stuff on consumer Broadband services ).
>
> >> --
> >> Nigel Cliffe,
> >> Webmaster athttp://www.2mm.org.uk/-Hide quoted text -
>
> >> - Show quoted text -
>
> > Morning,
>
> > Thanks all for your assistance. I am a BT Business Total Broadband
> > customer, sorry for not making that clearer. My network is up and
> > running fine with the 2WIRE wireless router that i was sent before but
> > i am trying to test a new server and wanted to use the D-link DSL-320T
> > as this is what it will use in the future but i am really
> > struggling...
>
> > I have tried it in a couple of different ways. I have run the wizard
> > but that doesn't seem to work. I have noticed that it leaves the MTU
> > as 1492 and MRU 1492. Looking at the settings from the 2WIRE I believe
> > the MTU needs to be 1500, what about the MRU?
>
> > Also at the bottom of the page is a section about UBR? this is all
> > blank. Do i need to include anything hear?
>
> Can I ask why you want to use the D-Link in place of the 2-Wire? I'd
> expect the 2-wire to be a superior bit of kit with more capabilities.
>
> The following may give clues (culled from the BT support site)
> --
> The general settings usually required by broadband modems/routers are as
> follows:
> VPI number: 0 VCI number: 38 Authentication: CHAP Modulation: G.DMT
> Encapsulation: PPP over ATM (PPPoA) Virtual Circuit Multiplexing (VC-MUX)
> --
>
> Further crawling around the sites did say that the BT Business Broadband
> Helpdesk will provide support for routers they didn't supply. As you
> appear to know which settings you are requesting, it might be worth your
> time trying the helpdesk ?
>
> regards,
>
> - Nigel
>
> --
> Nigel Cliffe,
> Webmaster athttp://www.2mm.org.uk/- Hide quoted text -
>
> - Show quoted text -

Afternoon,

I am not really looking for a high spec bit of kit to use, i am
looking for a simple connection to the net with no bells and whistles.
I have used the settings above but it just doesn't appear to want to
connect, it informs me that there is a connection to the ADSL but i am
not connected.

I may have to call the technical desk but i must admit in previous
experiences have meant it might be a last resort.

Regards,

Paul

"Lambo" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) ps.com...
> On 9 Nov, 10:30, "Nigel Cliffe" <m...@privacy.net> wrote:
>> Lambo wrote:
>> > On 8 Nov, 17:50, "Nigel Cliffe" <m...@privacy.net> wrote:
>> >> Lambo wrote:
>> >>> Evening all,
>>
>> >>> Does anyone have any idea how to set up a Dlink 320T with BT Total
>> >>> Broadband with a static IP? I have just spent the entire afternoon
>> >>> trying to sort it out but not been able to connect.
>>
>> >>> I have my BT username and PPPoA settings and my static IP address
>> >>> but i can't seem to get it working at all! I have run the wizard
>> >>> but that does not give me the option to include my Static IP. I
>> >>> then tried to set it up manually under the WAN tab, I chose the
>> >>> PPPoA/PPPoE and then chose the static IP option at the bottom.
>>
>> >>> I used to have it working on Orange but this was with a dynamic
>> >>> IP... i now seem to be going round and round in circles.
>>
>> >>> Any ideas or suggestions?
>>
>> >> Unless its a new option I was unaware of, I didn't think BT Total
>> >> Broadband (the consumer offering) had an option for static IP
>> >> addresses. So, you need dynamic for the router/broadband side. You
>> >> can have static addresses on the local LAN side if your router
>> >> supports it.
>> >> The login-name for all BT consumer BB connections is irrelevant, any
>> >> value for name/password will do.
>>
>> >> BT _Business_ Total Broadband does have options for static IP, but I
>> >> am less familiar with the setup for that service. I think the
>> >> login-name/password is checked as part of network connection.
>>
>> >> It would help to clarify which you are setting up.
>>
>> >> That said, though I have a static IP from my ISP (Demon), I have the
>> >> router setup for dynamic. The router requests the IP address and
>> >> gets the same one (my static one) every time. Thus, I have all the
>> >> static benefits for accessing from outside. So, for me, the only
>> >> thing about a static IP is the option on my ISP account.
>>
>> >> Can you get service working with the BT supplied router first ? Even
>> >> if you plan to swap to your own later ?
>> >> BT Consumer routers work "out of the box" and not need the install
>> >> CD to get basic network connectivity working. You might need the CD
>> >> for some of the extra features.
>> >> I am not sure on the setup for BT Business routers.
>>
>> >> - Nigel (ex BT, did do some stuff on consumer Broadband services ).
>>
>> >> --
>> >> Nigel Cliffe,
>> >> Webmaster athttp://www.2mm.org.uk/-Hide quoted text -
>>
>> >> - Show quoted text -
>>
>> > Morning,
>>
>> > Thanks all for your assistance. I am a BT Business Total Broadband
>> > customer, sorry for not making that clearer. My network is up and
>> > running fine with the 2WIRE wireless router that i was sent before but
>> > i am trying to test a new server and wanted to use the D-link DSL-320T
>> > as this is what it will use in the future but i am really
>> > struggling...
>>
>> > I have tried it in a couple of different ways. I have run the wizard
>> > but that doesn't seem to work. I have noticed that it leaves the MTU
>> > as 1492 and MRU 1492. Looking at the settings from the 2WIRE I believe
>> > the MTU needs to be 1500, what about the MRU?
>>
>> > Also at the bottom of the page is a section about UBR? this is all
>> > blank. Do i need to include anything hear?
>>
>> Can I ask why you want to use the D-Link in place of the 2-Wire? I'd
>> expect the 2-wire to be a superior bit of kit with more capabilities.
>>
>> The following may give clues (culled from the BT support site)
>> --
>> The general settings usually required by broadband modems/routers are as
>> follows:
>> VPI number: 0 VCI number: 38 Authentication: CHAP Modulation: G.DMT
>> Encapsulation: PPP over ATM (PPPoA) Virtual Circuit Multiplexing (VC-MUX)
>> --
>>
>> Further crawling around the sites did say that the BT Business Broadband
>> Helpdesk will provide support for routers they didn't supply. As you
>> appear to know which settings you are requesting, it might be worth your
>> time trying the helpdesk ?
>>
>> regards,
>>
>> - Nigel
>>
>> --
>> Nigel Cliffe,
>> Webmaster athttp://www.2mm.org.uk/- Hide quoted text -
>>
>> - Show quoted text -
>
> Afternoon,
>
> I am not really looking for a high spec bit of kit to use, i am
> looking for a simple connection to the net with no bells and whistles.
> I have used the settings above but it just doesn't appear to want to
> connect, it informs me that there is a connection to the ADSL but i am
> not connected.
>
> I may have to call the technical desk but i must admit in previous
> experiences have meant it might be a last resort.


As others have advised, ignore the static IP address. Your ISP will arrange
that the IP address is static simply by guaranteeing that they give you the
same IP address each time you connect.

Configure the router with
VPI = 0
VCI = 38
Authentication = CHAP (if asked)
Modulation = G.DMT (if asked)
Encapsulation: PPP over ATM (PPPoA)
Virtual Circuit Multiplexing (VC-MUX)
and put in the username and password that your ISP gave you.

Note that the username may well not be the same as your email address.
Since you have a working 2-Wire router you will find the correct username
somewhere in it.

Connect it up and investigate. The router will show you two things:

1) It should show the ADSL connection is good. The word "Showtime" may
appear, with the mode = G.DMT. There should be figures for up speed and
down speed, also SNR margin and attenuation. I'm not familiar with the
DLink router but all these performance parameters should be visible.

2) It should show that the PPPoA connection is good. Associated with this
will be an IP address - which you should recognise as being your static IP.
If it does not shows that the PPPoA connection is good, there should be an
error message explaining why not. It might be necessary to find a log page
showing the error. It will be cryptic - "invalid username or password" does
not tell you which of these is wrong! If you see "Timeout in LCP
negotiation" then replace the router with one of another make: I've seen
this twice on Belkin routers bought from PC World around December 2006.

If it doesn't connect please post here detailed information about the
parameters the router reports. As a sanity check, look at the parameters
reported by the 2-Wire router and see whether they differ significantly.

--
Graham J

(E-Mail Removed) declared for all the world to hear...
> I may have to call the technical desk but i must admit in previous
> experiences have meant it might be a last resort.

If you router is syncing with the exchange but you can't use the
internet then it's wrong ADSL username and/or password in the router.
--
Regards
Jon

Jon wrote:
> (E-Mail Removed) declared for all the world to hear...
>> I may have to call the technical desk but i must admit in previous
>> experiences have meant it might be a last resort.
>
> If you router is syncing with the exchange but you can't use the
> internet then it's wrong ADSL username and/or password in the router.

PPP username. ADSL does not contain the concept of a username.

And in fact it could be BT's ATM network up the swanee.

"The Natural Philosopher" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Jon wrote:
>> (E-Mail Removed) declared for all the world to hear...
>>> I may have to call the technical desk but i must admit in previous
>>> experiences have meant it might be a last resort.
>>
>> If you router is syncing with the exchange but you can't use the internet
>> then it's wrong ADSL username and/or password in the router.
>
> PPP username. ADSL does not contain the concept of a username.
>
> And in fact it could be BT's ATM network up the swanee.

Except for the fact that the OP explained that everything works OK with the
2-Wire router supplied by BT

--
Graham J