BT Openworld using Zoom 5510

Somehow my modem supplied by BT has died on me. My PC (running XP)
tells me that the USB device has malfunctioned. I've had it working
for many months before. I've tested the modem on another machine and
still no joy.

Today I've brought a Zoom ADSL Modem (USB) 5510 and tried to connect
to the internet, still no joy. I've installed the drivers for the
modem, but I don't seem to be able to setup the connection setting.
can someone help? or point me in a right direction??

Many thanks.

Ricky

"Ricky" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) m...
> Somehow my modem supplied by BT has died on me. My PC (running XP)
> tells me that the USB device has malfunctioned. I've had it working
> for many months before. I've tested the modem on another machine and
> still no joy.
>
> Today I've brought a Zoom ADSL Modem (USB) 5510 and tried to connect
> to the internet, still no joy. I've installed the drivers for the
> modem, but I don't seem to be able to setup the connection setting.
> can someone help? or point me in a right direction??

Which settings do you need?

VPI=0
VCI=38
PPPoA
Encapsulation Method = VC mux (probably but try the others)
Authentication: chap

Post if you need others - btw if your installation was an "engineer
installed" (not "wires only) one BT will replace the modem.

Regards
Sunil