BT Openworld being spam-blocked

Is there anyone else out there suffering because BTOpenworld can't get
its finger out and keeps getting itself off spam-abuse lists, then not
bothering to get itself off?

I have two BTOpenworld accounts, an old BTClick and a newer BTConnect
and am now finding that I am being spam-blocked for both services on
mail-abuse.org and Spamcop. Both services are being used as spam-traps
by universities and local government so its not exactly a small
problem.

BT don't seem able/willing to solve the problem. Their technical
support are reporting the problem but BT management seem not to be
doing anything about it. Any suggestions as to how to solve this
problem since its starting to hit business and is making email almost
useless?


Saul

On 24/9/03 6:12 pm, in article
(E-Mail Removed), "Saul"
<(E-Mail Removed)> wrote:

> Is there anyone else out there suffering because BTOpenworld can't get
> its finger out and keeps getting itself off spam-abuse lists, then not
> bothering to get itself off?
>
> I have two BTOpenworld accounts, an old BTClick and a newer BTConnect
> and am now finding that I am being spam-blocked for both services on
> mail-abuse.org and Spamcop. Both services are being used as spam-traps
> by universities and local government so its not exactly a small
> problem.
>
> BT don't seem able/willing to solve the problem. Their technical
> support are reporting the problem but BT management seem not to be
> doing anything about it. Any suggestions as to how to solve this
> problem since its starting to hit business and is making email almost
> useless?
>
As 80% of the spam I have started getting in the last few weeks, comes from
various BT servers, they are quite right to keep them blocked. The BT-Yahoo
venture seems to have generated access to masses of new email addresses to
spam, and BT Mail servers seem to be the main source.

If you're unhappy, simply change ISP.

(E-Mail Removed) (Saul) writes:

> BT don't seem able/willing to solve the problem. Their technical
> support are reporting the problem but BT management seem not to be
> doing anything about it. Any suggestions as to how to solve this
> problem since its starting to hit business and is making email almost
> useless?

One way would be to change to a different supplier and let BT know
why you are changing.

> Any suggestions as to how to solve this problem since its starting to
> hit business and is making email almost useless?

Depending on how much you rely on email (especially if it *is* for
"business") you might want to consider paying for a stand-alone email
service...

If you don`t send a lot out, www.123-reg.co.uk would let you register a
domain name and has a webmail facility which I believe would let you send
email out as though it`s "from" your own domain. I haven`t tried the
webmail in this way, but i`ve got two domains from there, cost about
£6.30 each.

--
Please add "[newsgroup]" in the subject of any personal replies via email
* old email address "btiruseless" abandoned due to worm-generated spam *
--- My new email address has "ngspamtrap" & @btinternet.com in it ;-) ---

> One way would be to change to a different supplier and let BT know
> why you are changing.

Weren`t BT rumoured to be closing down as an ISP in about January anyway?
- one less customer to get shut of...

--
Please add "[newsgroup]" in the subject of any personal replies via email
* old email address "btiruseless" abandoned due to worm-generated spam *
--- My new email address has "ngspamtrap" & @btinternet.com in it ;-) ---

"Saul" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) om...
> Is there anyone else out there suffering because BTOpenworld can't get
> its finger out and keeps getting itself off spam-abuse lists, then not
> bothering to get itself off?
>
> I have two BTOpenworld accounts, an old BTClick and a newer BTConnect
> and am now finding that I am being spam-blocked for both services on
> mail-abuse.org and Spamcop. Both services are being used as spam-traps
> by universities and local government so its not exactly a small
> problem.
>
> BT don't seem able/willing to solve the problem. Their technical
> support are reporting the problem but BT management seem not to be
> doing anything about it. Any suggestions as to how to solve this
> problem since its starting to hit business and is making email almost
> useless?

It might not be totally BT's fault this time. Verisign, the guys who are
supposed to look after the .com and .net namespaces, have added wildcard A
and CNAME records to those two TLDs.
The upshot of all this is that it's broken a lot of DNS functionality
including DNS based anti-spam filters. My own mailserver started rejecting
every inbound message as spam until I switched off the filters

A workaround patch to the BIND DNS server has been released but I don't
think it's widely used yet. I haven't had a look at meself yet but I'm told
installing it is not a trivial matter.

"Draxen" <(E-Mail Removed)> writes:

> A workaround patch to the BIND DNS server has been released but I don't
> think it's widely used yet. I haven't had a look at meself yet but I'm told
> installing it is not a trivial matter.

I have installed it both here at home and on 3 systems at work, and it
is trivial to install. To take advantage of the 'workaround' (once the
upgraded BIND is installed) it is simply necessary to add 2 lines to
/etc/named.conf.

Graham Murray <(E-Mail Removed)> wrote:

> "Draxen" <(E-Mail Removed)> writes:
>
> > A workaround patch to the BIND DNS server has been released but I don't
> > think it's widely used yet. I haven't had a look at meself yet but I'm
told
> > installing it is not a trivial matter.
>
> I have installed it both here at home and on 3 systems at work, and it
> is trivial to install. To take advantage of the 'workaround' (once the
> upgraded BIND is installed) it is simply necessary to add 2 lines to
> /etc/named.conf.
>

I've also just done this upgrade, took about 30 mins. As long as you can
recompile bind, therest is easy. The two lines are :-

zone "net" { type delegation-only; };
zone "com" { type delegation-only; };

Full info available from
http://www.isc.org/products/BIND/delegation-only.html

--

Martin