bt will not remove dacs

Have moved 20 yards after swapping houses with son keeping same phone
number.

Had broadband in old house through wanadoo.They got confused over move
and closed my account.

New house and another line to our premises are on a dacs line

Applyed for tiscali broadband a couple of months ago.
Saw BT man in yard one day who was working out how to take dacs off
line.
Did not seem keen to swap the lines over, Son does not want bb

Think they will need to bring a new wire about half a mile

Message from tiscali today saying BT will not upgrade line.

Do I have any appeal routes or other options

TIA

David B

<(E-Mail Removed)> wrote in message
news:(E-Mail Removed) oups.com...
> Have moved 20 yards after swapping houses with son keeping same phone
> number.
>
> Had broadband in old house through wanadoo.They got confused over move
> and closed my account.
>
> New house and another line to our premises are on a dacs line
>
> Applyed for tiscali broadband a couple of months ago.
> Saw BT man in yard one day who was working out how to take dacs off
> line.
> Did not seem keen to swap the lines over, Son does not want bb
>
> Think they will need to bring a new wire about half a mile
>
> Message from tiscali today saying BT will not upgrade line.
>
> Do I have any appeal routes or other options

Get Broadband at your son's house, then setup a wireless connection?

Sparks...

(E-Mail Removed) used his keyboard to write :
> Have moved 20 yards after swapping houses with son keeping same phone
> number.
>
> Had broadband in old house through wanadoo.They got confused over move
> and closed my account.
>
> New house and another line to our premises are on a dacs line
>
> Applyed for tiscali broadband a couple of months ago.
> Saw BT man in yard one day who was working out how to take dacs off
> line.
> Did not seem keen to swap the lines over, Son does not want bb
>
> Think they will need to bring a new wire about half a mile
>
> Message from tiscali today saying BT will not upgrade line.
>
> Do I have any appeal routes or other options
>
> TIA
>
> David B

Apply for a new line at your property & make sure they don't DACS it
from another line (tell them it's for broadband use when you place the
order.)

Make sure they take the 2nd line from the same cluster at the exchange
that the 1st line is on by telling them you will want to swap the
numbers round, so you want the new line to be in the same number range
as your old line.

Once number swapped to new line and old line is ceased, place a
broadband order.

You could try a simultaneous provision of new line & broadband,
however, you could run in to trouble if you then try changing the ADSL
number.

Obviously, none of the above is without cost.........new line install
circa £100, renumber £30ish.

Sparks presented the following explanation :
> <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed) oups.com...
>> Have moved 20 yards after swapping houses with son keeping same phone
>> number.
>>
>> Had broadband in old house through wanadoo.They got confused over move
>> and closed my account.
>>
>> New house and another line to our premises are on a dacs line
>>
>> Applyed for tiscali broadband a couple of months ago.
>> Saw BT man in yard one day who was working out how to take dacs off
>> line.
>> Did not seem keen to swap the lines over, Son does not want bb
>>
>> Think they will need to bring a new wire about half a mile
>>
>> Message from tiscali today saying BT will not upgrade line.
>>
>> Do I have any appeal routes or other options
>
> Get Broadband at your son's house, then setup a wireless connection?
>
> Sparks...

sheesh. simple, really!

<(E-Mail Removed)> wrote in message
news:(E-Mail Removed) oups.com...
> Have moved 20 yards after swapping houses with son keeping same phone
> number.
>
> Had broadband in old house through wanadoo.They got confused over move
> and closed my account.
>
> New house and another line to our premises are on a dacs line
>
> Applyed for tiscali broadband a couple of months ago.
> Saw BT man in yard one day who was working out how to take dacs off
> line.
> Did not seem keen to swap the lines over, Son does not want bb
>
> Think they will need to bring a new wire about half a mile
>
> Message from tiscali today saying BT will not upgrade line.
>
> Do I have any appeal routes or other options
>
> TIA
>
> David B

According to this site BT will not remove it if they estimate the cost to
them to be more than £800.
http://www.adslguide.org.uk/qanda.asp?faq=technical

I wonder whther the decision would be influenced if you ordered BB off BT

Joe Lee .




>

On Fri, 02 Jun 2006 22:10:17 +0100, Jono
<(E-Mail Removed)> wrote:

<snip>
>>
>> Do I have any appeal routes or other options
>>
>> TIA
>>
>> David B
>
>Apply for a new line at your property & make sure they don't DACS it
>from another line (tell them it's for broadband use when you place the
>order.)
>
>Make sure they take the 2nd line from the same cluster at the exchange
>that the 1st line is on by telling them you will want to swap the
>numbers round, so you want the new line to be in the same number range
>as your old line.

It doesnt matter what cluster it is on for analog lines - clusters
only come into the equation for swapping / changing numbers on digital
services ie isdn 2 / 30


jim

jim brought next idea :
> On Fri, 02 Jun 2006 22:10:17 +0100, Jono
> <(E-Mail Removed)> wrote:
>
> <snip>
>>>
>>> Do I have any appeal routes or other options
>>>
>>> TIA
>>>
>>> David B
>>
>> Apply for a new line at your property & make sure they don't DACS it
>> from another line (tell them it's for broadband use when you place the
>> order.)
>>
>> Make sure they take the 2nd line from the same cluster at the exchange
>> that the 1st line is on by telling them you will want to swap the
>> numbers round, so you want the new line to be in the same number range
>> as your old line.
>
> It doesnt matter what cluster it is on for analog lines - clusters
> only come into the equation for swapping / changing numbers on digital
> services ie isdn 2 / 30
>
>
> jim

Fair enough. It obviously matters annalogue to ISDN too.

I have also seen properties served by two different exchanges for two
different lines.

On Sat, 03 Jun 2006 18:33:06 +0100, Jono
<(E-Mail Removed)> wrote:

>jim brought next idea :
>> On Fri, 02 Jun 2006 22:10:17 +0100, Jono
>> <(E-Mail Removed)> wrote:
>>
>> <snip>
>>>>
>>>> Do I have any appeal routes or other options
>>>>
>>>> TIA
>>>>
>>>> David B
>>>
>>> Apply for a new line at your property & make sure they don't DACS it
>>> from another line (tell them it's for broadband use when you place the
>>> order.)
>>>
>>> Make sure they take the 2nd line from the same cluster at the exchange
>>> that the 1st line is on by telling them you will want to swap the
>>> numbers round, so you want the new line to be in the same number range
>>> as your old line.
>>
>> It doesnt matter what cluster it is on for analog lines - clusters
>> only come into the equation for swapping / changing numbers on digital
>> services ie isdn 2 / 30
>>
>>
>> jim
>
>Fair enough. It obviously matters annalogue to ISDN too.
>
>I have also seen properties served by two different exchanges for two
>different lines.
>
Jono - yes, the exchange cluster needs to be the same if analog
numbers are being ported over to become msn's or ddi's on existing
isdn cirucuits - and on your second point, analog is nearly always
served by the closest exchange but isdn may be served from a different
exchange if the local exchange is not equipped for the service

jim

In message <(E-Mail Removed)>, jim
<(E-Mail Removed)> writes

>analog is nearly always served by the closest exchange but isdn may be
>served from a different exchange if the local exchange is not equipped
>for the service

There are exchanges that can't do ISDN ?
--
Ian Cummings

On Sat, 3 Jun 2006 23:56:25 +0100, Ian Cummings
<(E-Mail Removed)> wrote:

>
>There are exchanges that can't do ISDN ?
>--
UXD5

AIUI a CMUX (an E1 driven terminal mux with ISDN channel cards) is
colocated at the UXD5 location, and provides ISDN service into the
local loop. The CMUX is parented on another exchange. A side effect
is that these ISDN customers in the UXD5 area have a number from a
different range - the range of the CMUX's serving exchange, often some
distance away.

______________
best wishes,
Ron