BT Losing 150,000 a month !

BT loses 150,000 customers a month - report
By Tim Richardson
Published Monday 17th May 2004 09:42 GMT

Punters are queuing up to leave BT, according to internal documents
seen by the Sunday Times. More than 150,000 punters are leaving the
UK's dominant fixed line telco each month and this number could
accelerate as competition hots up, it reports.

Many customers are lured away to rival providers such as Tesco, The
Carphone Warehouse, One.Tel and Tele2 - which claim to be able to save
people money on their BT phone bill.

This exodus appears to jar, somewhat, with BT's current advertising
campaign that brags just how many people are "coming back" to BT. For
while BT is only too willing to say that 100,000 customers returned to
the company last month, it has so far declined a number of requests to
say how many people left.

This should become clearer on Thursday when BT publishes its latest
round of financial figures.

Asked to comment on the story, a spokeswoman for the monster telco
said BT made no secret that it was losing customers slowly. "Some
people are leaving," she said, "some people are coming back." ®
Related stories

"scuffler" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) om...
> BT loses 150,000 customers a month - report
> By Tim Richardson
> Published Monday 17th May 2004 09:42 GMT
>
> Punters are queuing up to leave BT, according to internal documents
> seen by the Sunday Times. More than 150,000 punters are leaving the
> UK's dominant fixed line telco each month and this number could
> accelerate as competition hots up, it reports.
>
> Many customers are lured away to rival providers such as Tesco, The
> Carphone Warehouse, One.Tel and Tele2 - which claim to be able to save
> people money on their BT phone bill.


They will be coming back from July when BT start charging 5.5p for an hour
in the evenings and weekends while the others are charging by the minute.

"Informer" <(E-Mail Removed)> wrote in message
news:40a911df$0$25319$(E-Mail Removed)...
>
> "scuffler" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed) om...
> > BT loses 150,000 customers a month - report
> > By Tim Richardson
> > Published Monday 17th May 2004 09:42 GMT
> >
> > Punters are queuing up to leave BT, according to internal documents
> > seen by the Sunday Times. More than 150,000 punters are leaving the
> > UK's dominant fixed line telco each month and this number could
> > accelerate as competition hots up, it reports.
> >
> > Many customers are lured away to rival providers such as Tesco, The
> > Carphone Warehouse, One.Tel and Tele2 - which claim to be able to
save
> > people money on their BT phone bill.
>
> They will be coming back from July when BT start charging 5.5p for an
hour
> in the evenings and weekends while the others are charging by the
minute.
>

But you are assuming that most people want to spend 59 minutes on the
phone chatting, I know that I don't.

"Informer" <(E-Mail Removed)> wrote in message
news:40a911df$0$25319$(E-Mail Removed)...
>
> "scuffler" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed) om...
> > BT loses 150,000 customers a month - report
> > By Tim Richardson
> > Published Monday 17th May 2004 09:42 GMT
> >
> > Punters are queuing up to leave BT, according to internal documents
> > seen by the Sunday Times. More than 150,000 punters are leaving the
> > UK's dominant fixed line telco each month and this number could
> > accelerate as competition hots up, it reports.
> >
> > Many customers are lured away to rival providers such as Tesco, The
> > Carphone Warehouse, One.Tel and Tele2 - which claim to be able to save
> > people money on their BT phone bill.
>
>
> They will be coming back from July when BT start charging 5.5p for an hour
> in the evenings and weekends while the others are charging by the minute.

Thats when I intend to leave.
>
>

True carphone warehouse but BT are up 5% this month on saves

And also answer this "WHEN BT STANDARD TARIFF GETS ABOLISHED WHAT ARE
COMPETITORS GOING TO COMPARE THERE PRICES TO"

"Jonmac52" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> True carphone warehouse but BT are up 5% this month on saves

This means absolutely nothing, when posting messages, please include the
previous text you are referring to.

I am with Onetel and when I when I enquired about moving to tele2 I was told
I would have to cancel my contract? with Onetel and return to BT then sign
up with tele2, this might explain the figures

Dale

"scuffler" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) om...
> BT loses 150,000 customers a month - report
> By Tim Richardson
> Published Monday 17th May 2004 09:42 GMT
>
> Punters are queuing up to leave BT, according to internal documents
> seen by the Sunday Times. More than 150,000 punters are leaving the
> UK's dominant fixed line telco each month and this number could
> accelerate as competition hots up, it reports.
>
> Many customers are lured away to rival providers such as Tesco, The
> Carphone Warehouse, One.Tel and Tele2 - which claim to be able to save
> people money on their BT phone bill.
>
> This exodus appears to jar, somewhat, with BT's current advertising
> campaign that brags just how many people are "coming back" to BT. For
> while BT is only too willing to say that 100,000 customers returned to
> the company last month, it has so far declined a number of requests to
> say how many people left.
>
> This should become clearer on Thursday when BT publishes its latest
> round of financial figures.
>
> Asked to comment on the story, a spokeswoman for the monster telco
> said BT made no secret that it was losing customers slowly. "Some
> people are leaving," she said, "some people are coming back." ®
> Related stories