BT LInetest results

I have now had a letter from BT telling me they are unable to provide
service despite previously telling me my exchange could offer broadband
service.
Is there anything I can do about this and does anyone have any suggestions.
I notice BT offer something called midband but seem to want an awful lot of
money for a lesser service
I bet if NTL was available in my area they'd be able to offer a service

Help please!!!!

Scott wrote:

> I have now had a letter from BT telling me they are unable to provide
> service despite previously telling me my exchange could offer broadband
> service.
> Is there anything I can do about this

Move house?

and does anyone have any suggestions.

Move house?

> I notice BT offer something called midband but seem to want an awful lot of
> money for a lesser service

Yep, it' s not broadband, basically ISDN under a different name.

> I bet if NTL was available in my area they'd be able to offer a service

I bet they would, but as they are not, you are stuffed. Move House....

>
> Help please!!!!
>
>

Move House...

SOmehow I thought that might be the only answer
I hate BT and all they stand for!!!
"Zapp Brannigan" <(E-Mail Removed)> wrote in message
news:%PySb.178$(E-Mail Removed)...
> Scott wrote:
>
> > I have now had a letter from BT telling me they are unable to provide
> > service despite previously telling me my exchange could offer broadband
> > service.
> > Is there anything I can do about this
>
> Move house?
>
> and does anyone have any suggestions.
>
> Move house?
>
> > I notice BT offer something called midband but seem to want an awful lot
of
> > money for a lesser service
>
> Yep, it' s not broadband, basically ISDN under a different name.
>
> > I bet if NTL was available in my area they'd be able to offer a service
>
> I bet they would, but as they are not, you are stuffed. Move House....
>
> >
> > Help please!!!!
> >
> >
>
> Move House...
>
>

"Scott" <(E-Mail Removed)> wrote in message
news:J8zSb.13990$(E-Mail Removed)...
> "Zapp Brannigan" <(E-Mail Removed)> wrote in message
> news:%PySb.178$(E-Mail Removed)...
> > Scott wrote:
> >
> > > I have now had a letter from BT telling me they are unable to provide
> > > service despite previously telling me my exchange could offer
broadband
> > > service.
> > > Is there anything I can do about this
> >
> > Move house?
> >
> > and does anyone have any suggestions.
> >
> > Move house?
> >
> > > I notice BT offer something called midband but seem to want an awful
lot
> of
> > > money for a lesser service
> >
> > Yep, it' s not broadband, basically ISDN under a different name.
> >
> > > I bet if NTL was available in my area they'd be able to offer a
service
> >
> > I bet they would, but as they are not, you are stuffed. Move House....
> >
> > >
> > > Help please!!!!
> > >
> > >
> >
> > Move House...
> >
> >
>
>
> SOmehow I thought that might be the only answer
> I hate BT and all they stand for!!!

Q. What are BT in business for?
A. To make money (I know it is a simplification).

Q. How do they make make money?
A. By selling things to people.

Q. How do they sell things to people?
A. NOT by refusing to give them a service when it is technically possible.

Q. Do you think that BT hate you personally?
A.

Q. Why do you think that a commercial company would refuse to supply you
something for money, if they could?
A.

Think about it.

Cheers

Nick

"Scott" <(E-Mail Removed)> wrote in message
news:xaySb.13946$(E-Mail Removed)...
> I have now had a letter from BT telling me they are unable to provide
> service despite previously telling me my exchange could offer broadband
> service.
> Is there anything I can do about this and does anyone have any
suggestions.
> I notice BT offer something called midband but seem to want an awful lot
of
> money for a lesser service
> I bet if NTL was available in my area they'd be able to offer a service
>
> Help please!!!!
>
Have you tried the linechecker - what codes does it thow up?

I would thoroughly recommend Vispa as an ISP - they are excellent at getting
difficult connections passed by BT & will not be fobbed off my the automated
system rejecting orders (as most other ISPs do).

However, if your line noise is above 61db - either due to distance, poor
line etc then it is unlikely anyone will be able to help.

Mark

"Scott" <(E-Mail Removed)> wrote in message
news:J8zSb.13990$(E-Mail Removed)...
> SOmehow I thought that might be the only answer
> I hate BT and all they stand for!!!


I work for BT so after that comment I am not going to tell you what to do!

"Mark Hocking" <(E-Mail Removed)> wrote in message
news:bvekoi$qpgr0$(E-Mail Removed)...
> "Scott" <(E-Mail Removed)> wrote in message
> news:xaySb.13946$(E-Mail Removed)...
> > I have now had a letter from BT telling me they are unable to provide
> > service despite previously telling me my exchange could offer broadband
> > service.
> > Is there anything I can do about this and does anyone have any
> suggestions.
> > I notice BT offer something called midband but seem to want an awful lot
> of
> > money for a lesser service
> > I bet if NTL was available in my area they'd be able to offer a service
> >
> > Help please!!!!
> >
> Have you tried the linechecker - what codes does it thow up?
>
> I would thoroughly recommend Vispa as an ISP - they are excellent at
getting
> difficult connections passed by BT & will not be fobbed off my the
automated
> system rejecting orders (as most other ISPs do).
>
> However, if your line noise is above 61db - either due to distance, poor
> line etc then it is unlikely anyone will be able to help.
>
> Mark


Think you mean attenuation

Mine is -65dB S/N 7dB and 576/288k works a treat.

My last house (last year) was -68dB, S/N 3.5 dB (both measured by my DSL-504
router) and also worked well, with some sync drops in the winter nights.

Informer

I apologise. IT was not a serious comment, however they are a little bit
frustrating as when you call them all I get are the stock answers which I am
sure they read from a screen

I just want to know if there is likley to be any further change to teh
situation with my exchange.
THe buggers wont even tell me where it is!!!
"Informer" <(E-Mail Removed)> wrote in message
news:401b538c$0$13348$(E-Mail Removed)...
>
> "Scott" <(E-Mail Removed)> wrote in message
> news:J8zSb.13990$(E-Mail Removed)...
> > SOmehow I thought that might be the only answer
> > I hate BT and all they stand for!!!
>
>
> I work for BT so after that comment I am not going to tell you what to do!
>
>

"Scott" <(E-Mail Removed)> wrote in message
news:xaySb.13946$(E-Mail Removed)...
> I have now had a letter from BT telling me they are unable to provide
> service despite previously telling me my exchange could offer broadband
> service.

Did BT tell you why they couldn't provide service? Did they say you are too
far from the exchange? If they did many ISP's allow you to enter a manual
order with them which might prove fruitful. There are other reasons why
you can't have ADSL but you will need to ask them why and report back here.

The letter simplyy said "The BT broadband product is not available on your
BT Telephone line" thats it
I havetried to call them but only get the stock "our line test shows that BB
is available on your exchange"

I have tried in vain to get to speak to someone who can give me more info
but have got nowhere
"Informer" <(E-Mail Removed)> wrote in message
news:401ba851$0$9395$(E-Mail Removed)...
>
> "Scott" <(E-Mail Removed)> wrote in message
> news:xaySb.13946$(E-Mail Removed)...
> > I have now had a letter from BT telling me they are unable to provide
> > service despite previously telling me my exchange could offer broadband
> > service.
>
> Did BT tell you why they couldn't provide service? Did they say you are
too
> far from the exchange? If they did many ISP's allow you to enter a manual
> order with them which might prove fruitful. There are other reasons why
> you can't have ADSL but you will need to ask them why and report back
here.
>
>