BT line for ADSL?

I've read here in the past that it may be possible when ordering a BT line
to request that it will be for ADSL use: if ADSL cannot be provided then the
line may be cancelled.

This sounds a bit unlikely to me. Has anyone managed to cancel a newly
activated line on the basis that ADSL could not be provided?

Gareth.

"Gareth" <(E-Mail Removed)> wrote in message
news:XZM%b.14793$Y%(E-Mail Removed)...
> I've read here in the past that it may be possible when ordering a BT line
> to request that it will be for ADSL use: if ADSL cannot be provided then
the
> line may be cancelled.
>
> This sounds a bit unlikely to me. Has anyone managed to cancel a newly
> activated line on the basis that ADSL could not be provided?

I haven't tried it personally, but it is possible and it works - as long as
you mention it while ordering your new line and BT add that information to
the order notes.

The other alternative is that some ISP's (A&A come to mind) are taking part
in a BT trial, where the ISP orders a new telephone line and ADSL for you -
both to be installed by BT at the same time.

Regards
Sunil

"Gareth" <(E-Mail Removed)> wrote in message
news:XZM%b.14793$Y%(E-Mail Removed)...
> I've read here in the past that it may be possible when ordering a BT line
> to request that it will be for ADSL use: if ADSL cannot be provided then
the
> line may be cancelled.
>
> This sounds a bit unlikely to me. Has anyone managed to cancel a newly
> activated line on the basis that ADSL could not be provided?
>
> Gareth.


Legally,
If you specify that this line is to be added PURELY for an ADSL purpose,
then if it cannot be provided on the line then they have sold you a product
not fit for the purpose that it was bought. In that situation, you are
entitled to a full refund and no costs.

On Fri, 27 Feb 2004 19:33:18 -0000, "Gareth" <(E-Mail Removed)>
wrote:

>This sounds a bit unlikely to me. Has anyone managed to cancel a newly
>activated line on the basis that ADSL could not be provided?

no, because the aDSL worked. But I did stipulate that the line was
required for ADSL and it was on the order and the engineer's
instructions.

Phil

"Gareth" <(E-Mail Removed)> wrote in message
news:XZM%b.14793$Y%(E-Mail Removed)...
> I've read here in the past that it may be possible when ordering a BT line
> to request that it will be for ADSL use: if ADSL cannot be provided then
the
> line may be cancelled.
>
> This sounds a bit unlikely to me. Has anyone managed to cancel a newly
> activated line on the basis that ADSL could not be provided?

I posted a link the other day to a letter that was from the Chief Executive
of BT stating how to go about ordering a new line specifically for ADSL.

http://groups.google.co.uk/groups?hl....ifl.net#link1

Can't be that unlikely!!

Just make sure you specify the new line is for ADSL only.

Steven.