BT Infinity - speed

My father in law was tempted by the 35Mb predicted speed and so had BT
Infinity installed today. It reached 6.6Mb. That might seem a little slow
but is a huge performance hike on the 0.9Mb he had before on BT Broadband.

Something that doesn't sit right with me about the installation, though, is
that the BT bod plugged the hub into a downstairs extension socket and not
the master socket that is upstairs on the end of the black BT drop wire. Is
there anything in this or am I just proving that I don't know what I'm
talking about?

Thanks for any feedback.

DIYer wrote:

> My father in law was tempted by the 35Mb predicted speed and so had BT
> Infinity installed today. It reached 6.6Mb. That might seem a little slow
> but is a huge performance hike on the 0.9Mb he had before on BT Broadband.

Still a tad disappointing.

> Something that doesn't sit right with me about the installation, though, is
> that the BT bod plugged the hub into a downstairs extension socket and not
> the master socket that is upstairs on the end of the black BT drop wire. Is
> there anything in this or am I just proving that I don't know what I'm
> talking about?

AFAIK, the bod should fit a VDSL specific faceplate to the master
socket, and the router should connect to that ... is it possible he
re-routed the incoming line to what used to be the downstairs extension,
and then routed an extension back upstairs to what used to be the master?

> AFAIK, the bod should fit a VDSL specific faceplate to the master socket,
> and the router should connect to that ... is it possible he re-routed the
> incoming line to what used to be the downstairs extension, and then routed
> an extension back upstairs to what used to be the master?

Nope. What the bod simply did, was to change the faceplate on the extension
socket and plug the hub into that. He didn't change any wiring or run new
wires anywhere. We expected some form of new wiring to / from the master
socket to the room with the extension socket, and actually lifted floor
boards and drilled holes through the ceiling / coving to make the bod's life
easier. But he didn't make any use of it.

Regarding speed, the bod did mutter something about the burglar alarm being
wired into the master socket and said that this would knock the speed back.

On Wed, 11 Jan 2012 21:48:46 -0000, "DIYer" <(E-Mail Removed)>
wrote:

>My father in law was tempted by the 35Mb predicted speed and so had BT
>Infinity installed today. It reached 6.6Mb. That might seem a little slow
>but is a huge performance hike on the 0.9Mb he had before on BT Broadband.
>
>Something that doesn't sit right with me about the installation, though, is
>that the BT bod plugged the hub into a downstairs extension socket and not
>the master socket that is upstairs on the end of the black BT drop wire. Is
>there anything in this or am I just proving that I don't know what I'm
>talking about?
>
>Thanks for any feedback.


That doesn't sound right to me either.
Just to confirm, are you saying that:

1) The master socket faceplate has not been changed for one that has a
phone socket and RJ11 socket.

2) The router is plugged into the existing extention socket, so the
cable to the router has an RG11 at the router end and a BT plug at the
socket end?



--
Graham.
%Profound_observation%

DIYer wrote:

> What the bod simply did, was to change the faceplate on the extension
> socket and plug the hub into that.

I'd be talking to the ISP about not having got a proper installation, is
he actually with BT as his ISP (as the name Infinity implies) or another
of the FTTC providers?

On Wed, 11 Jan 2012 22:14:38 -0000, "DIYer" <(E-Mail Removed)>
wrote:

>> AFAIK, the bod should fit a VDSL specific faceplate to the master socket,
>> and the router should connect to that ... is it possible he re-routed the
>> incoming line to what used to be the downstairs extension, and then routed
>> an extension back upstairs to what used to be the master?
>
>Nope. What the bod simply did, was to change the faceplate on the extension
>socket and plug the hub into that. He didn't change any wiring or run new
>wires anywhere. We expected some form of new wiring to / from the master
>socket to the room with the extension socket, and actually lifted floor
>boards and drilled holes through the ceiling / coving to make the bod's life
>easier. But he didn't make any use of it.
>
>Regarding speed, the bod did mutter something about the burglar alarm being
>wired into the master socket and said that this would knock the speed back.
>
>

Ok, but he might have used the existing cable and connected it to the
filtered side of the VDSL plate.
Did he tell you to only plug the router into the extention socket and
not a phone as well.

As for the burgular alarm, one wonders why he didn't connect that to
the filtered side as well.
Is the alarm connection Red care, or an auto-dialler that dials a
number?

--
Graham.
%Profound_observation%

On 11/01/2012 21:48, DIYer wrote:
> My father in law was tempted by the 35Mb predicted speed and so had BT
> Infinity installed today. It reached 6.6Mb. That might seem a little slow
> but is a huge performance hike on the 0.9Mb he had before on BT Broadband.
>
> Something that doesn't sit right with me about the installation, though, is
> that the BT bod plugged the hub into a downstairs extension socket and not
> the master socket that is upstairs on the end of the black BT drop wire. Is
> there anything in this or am I just proving that I don't know what I'm
> talking about?
>
> Thanks for any feedback.
>
>

ISTR (BCBW) there is a variant of home wiring specifically done by BT
that makes all sockets on the install masters?



--
Adrian C

"Andy Burns" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) o.uk...
> DIYer wrote:
>
>> What the bod simply did, was to change the faceplate on the extension
>> socket and plug the hub into that.
>
> I'd be talking to the ISP about not having got a proper installation, is
> he actually with BT as his ISP (as the name Infinity implies) or another
> of the FTTC providers?
>

It is all BT since they are the only provider at the exchange. This is
rural Cornwall, I'm afraid!

On Thu, 12 Jan 2012 07:42:42 +0000, DIYer wrote:

> "Andy Burns" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed) o.uk...
>> DIYer wrote:
>>
>>> What the bod simply did, was to change the faceplate on the extension
>>> socket and plug the hub into that.
>>
>> I'd be talking to the ISP about not having got a proper installation,
>> is he actually with BT as his ISP (as the name Infinity implies) or
>> another of the FTTC providers?
>>
>>
> It is all BT since they are the only provider at the exchange. This is
> rural Cornwall, I'm afraid!

That doesn't stop you choosing one of the other ISPs who use BT for
connectivity...as with any ADSL.



--
Use the BIG mirror service in the UK:
http://www.mirrorservice.org

*lightning protection* - a w_tom conductor

"Graham." <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Wed, 11 Jan 2012 21:48:46 -0000, "DIYer" <(E-Mail Removed)>
> wrote:
>
>>My father in law was tempted by the 35Mb predicted speed and so had BT
>>Infinity installed today. It reached 6.6Mb. That might seem a little
>>slow
>>but is a huge performance hike on the 0.9Mb he had before on BT Broadband.
>>
>>Something that doesn't sit right with me about the installation, though,
>>is
>>that the BT bod plugged the hub into a downstairs extension socket and not
>>the master socket that is upstairs on the end of the black BT drop wire.
>>Is
>>there anything in this or am I just proving that I don't know what I'm
>>talking about?
>>
>>Thanks for any feedback.
>
>
> That doesn't sound right to me either.
> Just to confirm, are you saying that:
>
> 1) The master socket faceplate has not been changed for one that has a
> phone socket and RJ11 socket.
>
> 2) The router is plugged into the existing extention socket, so the
> cable to the router has an RG11 at the router end and a BT plug at the
> socket end?

I'm going by what FIL told me over the phone. I'll get over to the place
next couple of days and come back with what exactly was done

Thanks so far