BT Home Hub Wireless problem

I am trying to set up my friends laptop to connect via wireless and the BT
Home Hub. The new laptop is running Vista. It connect perfectly with
Ethernet but whenever I try to connect via Wireless I was getting the Page
cannot be displayed. It said it was connected to Unidentified connection (I
think it was). If I then type in the Network key it then works and says
Local/Internet connection. Trouble is if I closed down and go back the
whole scenario starts again. Its as if its not holding the Network key or
something, just can't get to grips with it. I have never used the Home Hub
or Vista so its all a puzzle to me.
Lynn

"Lynn Williamson" <(E-Mail Removed)> wrote in
message news:C2AC702B.8140%lynn.williamson@FOREVERREDbtint ernet.com...
>I am trying to set up my friends laptop to connect via wireless and the BT
> Home Hub. The new laptop is running Vista. It connect perfectly with
> Ethernet but whenever I try to connect via Wireless I was getting the Page
> cannot be displayed. It said it was connected to Unidentified connection
> (I
> think it was). If I then type in the Network key it then works and says
> Local/Internet connection. Trouble is if I closed down and go back the
> whole scenario starts again. Its as if its not holding the Network key or
> something, just can't get to grips with it. I have never used the Home
> Hub
> or Vista so its all a puzzle to me.
> Lynn
>
Make sure you are using your own connection! It might be possible you are
seeing a neighbour's connection and entering the correct key will never be
recognised. Check what the SSID or "name" of the network is and try to
manually set up a wireless connection. If you were using XP I could tell
you what to do, but not with Vista as I haven't used it.

"Lynn Williamson" <(E-Mail Removed)> wrote in
message news:C2AC702B.8140%lynn.williamson@FOREVERREDbtint ernet.com...
>I am trying to set up my friends laptop to connect via wireless and the BT
> Home Hub. The new laptop is running Vista. It connect perfectly with
> Ethernet but whenever I try to connect via Wireless I was getting the Page
> cannot be displayed. It said it was connected to Unidentified connection
> (I
> think it was). If I then type in the Network key it then works and says
> Local/Internet connection. Trouble is if I closed down and go back the
> whole scenario starts again. Its as if its not holding the Network key or
> something, just can't get to grips with it. I have never used the Home
> Hub
> or Vista so its all a puzzle to me.
> Lynn
>

Like Rob, I have never tried Vista but:

1. I feel really stupid asking this. You did 'SAVE' the settings after
you input them?

2. Are you using the HH at factory settings? I have had problems after
laptop inactivity timeout and switching to standby with XP, HH and Netgear
511 wireless card combination but only if using WPA/PSK security. The
default factory setting of WEP worked fine.

Phil

On 1/7/07 16:33, in article zImdnS-i-(E-Mail Removed), "Phil
B" <(E-Mail Removed)> wrote:

>
> "Lynn Williamson" <(E-Mail Removed)> wrote in
> message news:C2AC702B.8140%lynn.williamson@FOREVERREDbtint ernet.com...
>> I am trying to set up my friends laptop to connect via wireless and the BT
>> Home Hub. The new laptop is running Vista. It connect perfectly with
>> Ethernet but whenever I try to connect via Wireless I was getting the Page
>> cannot be displayed. It said it was connected to Unidentified connection
>> (I
>> think it was). If I then type in the Network key it then works and says
>> Local/Internet connection. Trouble is if I closed down and go back the
>> whole scenario starts again. Its as if its not holding the Network key or
>> something, just can't get to grips with it. I have never used the Home
>> Hub
>> or Vista so its all a puzzle to me.
>> Lynn
>>
>
> Like Rob, I have never tried Vista but:
>
> 1. I feel really stupid asking this. You did 'SAVE' the settings after
> you input them?
>
> 2. Are you using the HH at factory settings? I have had problems after
> laptop inactivity timeout and switching to standby with XP, HH and Netgear
> 511 wireless card combination but only if using WPA/PSK security. The
> default factory setting of WEP worked fine.
>
> Phil
>
>
>
Hi Phil
T's not a stupid question but the answer is I can't see anywhere to 'save'
them as such, that' why I was hoping that someone who is using Vista with
wireless could point me in the right direction.
Lynn