bt home hub usb issue

hi all,

my friend has had a bt home hub for a while, and despite many initial
problems has had it working properly for some time. however yesterday
he was on the internet and then his computer turned off very suddenly,
and turning it back on would get to the point after the windows loading
bar where the sreeen is black before the cursor appears but no further.
after a while and some experimenting i found that if you unplugged the
bt home hub from the usb port, the pc would continue to load, but even
if you did this and plugged it back in once windows loaded, you could
not get onto the internet. also, the pc would not shut down unless the
hub was unplugged.

once i found this i switched the usb cable for an ethernet one, and the
pc starts up and shuts down fine and the internet works fine. to be
honest i think ethernet is better and will suggest he keeps using it
but being a computer-savvy person i just wondered if anyone could tell
me how to fix this problem or why it could have happened; just for my
own knowledge?

oh and pc is running windows xp home sp2

thanks a lot,

peter

<(E-Mail Removed)> wrote in message
news:(E-Mail Removed) ups.com...
> hi all,
>
> my friend has had a bt home hub for a while, and despite many initial
> problems has had it working properly for some time. however yesterday
> he was on the internet and then his computer turned off very suddenly,
> and turning it back on would get to the point after the windows loading
> bar where the sreeen is black before the cursor appears but no further.
> after a while and some experimenting i found that if you unplugged the
> bt home hub from the usb port, the pc would continue to load, but even
> if you did this and plugged it back in once windows loaded, you could
> not get onto the internet. also, the pc would not shut down unless the
> hub was unplugged.
>
> once i found this i switched the usb cable for an ethernet one, and the
> pc starts up and shuts down fine and the internet works fine. to be
> honest i think ethernet is better and will suggest he keeps using it
> but being a computer-savvy person i just wondered if anyone could tell
> me how to fix this problem or why it could have happened; just for my
> own knowledge?
>
> oh and pc is running windows xp home sp2
>
> thanks a lot,
>
> peter
>

Oh dear - this is an unannounced feature of WXP.

If you leave a USB device plugged in WXP may try to load from it, especially
after an abnormal shutdown. I had similar confusion when I left a camera
(which looks like a disk drive) plugged in.

Delete the hub as a device and reinstall the drivers.

"R. Mark Clayton" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...

>
> Oh dear - this is an unannounced feature of WXP.
>
> If you leave a USB device plugged in WXP may try to load from it,
> especially after an abnormal shutdown. I had similar confusion when I
> left a camera (which looks like a disk drive) plugged in.

Are you sure its XP.
Its the BIOS that attempts to boot from the USB if I enable it.
You can boot linux from a USB device if you want to.

PS camera cards are "disk" drives.

(E-Mail Removed) wrote:

> to be
> honest i think ethernet is better and will suggest he keeps using it

If it works with ethernet I'd keep it that way. The USB method only slows down
the PC and introduces these kinds of problems.

Graham

"dennis@home" wrote:

> Are you sure its XP.
> Its the BIOS that attempts to boot from the USB if I enable it.
> You can boot linux from a USB device if you want to.

Maybe the CMOS settings need checking ?

Graham

thanks ill leave it as it is then

peter



On Dec 21, 2:46 pm, Eeyore <rabbitsfriendsandrelati...@hotmail.com>
wrote:
> st.jimmy...@gmail.com wrote:
> > to be
> > honest i think ethernet is better and will suggest he keeps using itIf it works with ethernet I'd keep it that way. The USB method only slows down
> the PC and introduces these kinds of problems.
>
> Graham

"dennis@home" <(E-Mail Removed)> wrote in message
news:458a9113$0$11556$(E-Mail Removed)...
>
> "R. Mark Clayton" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>
>>
>> Oh dear - this is an unannounced feature of WXP.
>>
>> If you leave a USB device plugged in WXP may try to load from it,
>> especially after an abnormal shutdown. I had similar confusion when I
>> left a camera (which looks like a disk drive) plugged in.
>
> Are you sure its XP.

Well the OS is, obviously we haven't got that far.

> Its the BIOS that attempts to boot from the USB if I enable it.

Indeed , it looks like a CD or other bot device.

> You can boot linux from a USB device if you want to.
and...
>
> PS camera cards are "disk" drives.

Well mine is a disk drive on a system that the software has not been
installed or if I go and explore it, but normally it is a camera.

>
>