(E-Mail Removed) (Ian) wrote in message news:<(E-Mail Removed). com>...
> > You know I get the distinct impression with Tiscali that their right
> > hand doesn't know what their left hand is doing.
> >
> Also it seems that neither do you, You order from one supplier then
> after placing the order you do the reserch and decide to cancel, So
> instead of doing more research to find the best ISP for you, You
> decide to order ADSL from your existing ISP "Until you get used to it"
> what ever that means then change ISP again.....
> Why not do the research, find an ISP then place an order. That way you
> wont need to post again saying that A. Virgin BB is C*** B. you have
> stitched yourself into a contract and C. how can you get out of the
> contact....
>
> Ian
Blimey, Ian, you must have had a really bad day at the office to take
the time and effort to write a reply simply to try and put me in my
place. Are you an angry person by nature or has my obviously
breath-taking incompetence in making a simple mistake just too much
for you to handle?
Obviously you've never made a mistake in your life and I must
apologise to you for prompting you to lower yourself to reply to such
an ignoramus as myself.
1. I did do research but obviously not extensive enough. Again, a
mistake, hell we all make them.
2. I am simply exercising my right to cancel the order within 14 days
which is clearly written into the T's and C's. I knew that when I
placed the order and if I choose to exercise it that's my perogative.
It's probably quite likely that that's stated for a reason.
3. I don't think it's unreasonable that when I cancel an order on day
1 the cancellation department can stop an order being processed on day
7 at obvious expense to the company. If they want to do that then
fine. My point was that it obviously is a bit of a waste of time for
the Tiscali. I understand business process - it's my job.
4. I already have a Virgin dial up account so it is a lot easier to
move to Virgin BB. They have a 1 month contract but if they are
wonderful then no doubt I'll stay with them (assuming they are
competetive.) If they are rubbish I'll change.
5. "Until you get used to it" - Yes exactly. What's so difficult to
understand in that concept? I will be using BB for my work but I don't
know how much I'll download. I don't know how long I'm going to be
online. Are you telling me that the way you use Broadband was exactly
as you imagined? Obviously so - sorry I forgot - mistakes to you are
an alian concept.
Do you work for Tiscali?
Get off your high horse.
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