BT Damm Braodband RANT

does anybody have a number for BT Broadband that can short cut the
call to the sub continent.

4 weeks without BB now... and just had second $40.00 call of the day
trying to find out what is happening.

Same old script -- 15+ min call -- same procedures

ianh wrote:
> does anybody have a number for BT Broadband that can short cut the
> call to the sub continent.
>
> 4 weeks without BB now... and just had second $40.00 call of the day
> trying to find out what is happening.
>
> Same old script -- 15+ min call -- same procedures

Lol you've put up with no BB for 4 weeks....and you're STILL a customer of
thiers??? If that were me I would have been gone on the 7th day. No
questions, no ifs nor buts.

Get rid of them and goto another service that is willing to sort your
problem out.

"ianh" <(E-Mail Removed)> wrote in message
news:7eaa62f7-2f9e-4fa1-86fa-(E-Mail Removed)...
> does anybody have a number for BT Broadband that can short cut the
> call to the sub continent.
>
> 4 weeks without BB now... and just had second $40.00 call of the day
> trying to find out what is happening.
>
> Same old script -- 15+ min call -- same procedures

This is a good site to get alternative numbers, but I not know if a 01 or 02
number will not or will transfer to India.

http://www.saynoto0870.com/

Note it for futur, I use it to get 0800 numbers rather than use 0845 etc.

Yes it is pain talking to India I just can't tell what they are saying never
mind the lack of correct information.

--
Regards,
David

"ianh" <(E-Mail Removed)> wrote in message
news:7eaa62f7-2f9e-4fa1-86fa-(E-Mail Removed)...
> does anybody have a number for BT Broadband that can short cut the
> call to the sub continent.
>
> 4 weeks without BB now... and just had second $40.00 call of the day
> trying to find out what is happening.
>
> Same old script -- 15+ min call -- same procedures

Why is it costing you anything?

Is you telephone line working ok? If yes dial 0800 111 4567

"ianh" <(E-Mail Removed)> wrote in message
news:7eaa62f7-2f9e-4fa1-86fa-(E-Mail Removed)...
> does anybody have a number for BT Broadband that can short cut the
> call to the sub continent.
>
> 4 weeks without BB now... and just had second $40.00 call of the day
> trying to find out what is happening.
>
> Same old script -- 15+ min call -- same procedures

BT Wholesale BB Customer Assurance has gone over to India now a well
Can hardly hear them most of the time. Not had a problem with language yet
though, but I do go slowly and speak clearly
I can only sympathise and urge you to consider migrating - I certainly did
that and voted with my feet

On Mon, 14 Jul 2008 14:36:00 +0100, "SJP" <(E-Mail Removed)>
wrote:

>
>"ianh" <(E-Mail Removed)> wrote in message
>news:7eaa62f7-2f9e-4fa1-86fa-(E-Mail Removed)...
>> does anybody have a number for BT Broadband that can short cut the
>> call to the sub continent.
>>
>> 4 weeks without BB now... and just had second $40.00 call of the day
>> trying to find out what is happening.
>>
>> Same old script -- 15+ min call -- same procedures
>
>Why is it costing you anything?
>

And why is it in $$$$$'s

n 14 Jul, 21:21, anyhtinguwant@anywhereuwanttogoto wrote:
> On Mon, 14 Jul 2008 14:36:00 +0100, "SJP" <some...@somewhere.invalid>
> wrote:
>
>
>
> >"ianh" <ihenders...@btinternet.com> wrote in message
> >news:7eaa62f7-2f9e-4fa1-86fa-(E-Mail Removed)...
> >> does anybody have a number for BT Broadband that can short cut the
> >> call to the sub continent.
>
> >> 4 weeks without BB now... and just had second $40.00 call of the day
> >> trying to find out what is happening.
>
> >> Same old script -- 15+ min call -- same procedures
>
> >Why is it costing you anything?
>
> And why is it in $$$$$'s

Sadly i work away from home a lot and my wife runs our buisness using
the BB from the farm.

So currently i am in Miami and pulling emails on my lap top and then
skypeout back to farm....but earlier made mistake of using my US cell
to call BT 20 mins of wasted time and $30 of calling time --- followed
up by 43 mins of skype to the same number ---- and still nothing.

how do i find out other ISPs that are available on our exchange ---
very rural 01874 636xxx Sennybridge in rural wales...

"ianh" <(E-Mail Removed)> wrote in message
news:dd725d9e-6d74-4008-9dec-(E-Mail Removed)...
>
>
>
>
>
>
> n 14 Jul, 21:21, anyhtinguwant@anywhereuwanttogoto wrote:
>> On Mon, 14 Jul 2008 14:36:00 +0100, "SJP" <some...@somewhere.invalid>
>> wrote:
>>
>>
>>
>> >"ianh" <ihenders...@btinternet.com> wrote in message
>> >news:7eaa62f7-2f9e-4fa1-86fa-(E-Mail Removed)...
>> >> does anybody have a number for BT Broadband that can short cut the
>> >> call to the sub continent.
>>
>> >> 4 weeks without BB now... and just had second $40.00 call of the day
>> >> trying to find out what is happening.
>>
>> >> Same old script -- 15+ min call -- same procedures
>>
>> >Why is it costing you anything?
>>
>> And why is it in $$$$$'s
>
> Sadly i work away from home a lot and my wife runs our buisness using
> the BB from the farm.
>
> So currently i am in Miami and pulling emails on my lap top and then
> skypeout back to farm....but earlier made mistake of using my US cell
> to call BT 20 mins of wasted time and $30 of calling time --- followed
> up by 43 mins of skype to the same number ---- and still nothing.
>
> how do i find out other ISPs that are available on our exchange ---
> very rural 01874 636xxx Sennybridge in rural wales...

Sorry to say your wife needs to ring up and go through the series of tests
they will want her to do.
For info on other ISP's on Sennybridge try
http://www.samknows.com/broadband/exchange/SWSVB

On 15 Jul, 06:36, "SJP" <some...@somewhere.invalid> wrote:
> "ianh" <ihenders...@btinternet.com> wrote in message
>
> news:dd725d9e-6d74-4008-9dec-(E-Mail Removed)...
>
>
>
>
>
>
>
> > n 14 Jul, 21:21, anyhtinguwant@anywhereuwanttogoto wrote:
> >> On Mon, 14 Jul 2008 14:36:00 +0100, "SJP" <some...@somewhere.invalid>
> >> wrote:
>
> >> >"ianh" <ihenders...@btinternet.com> wrote in message
> >> >news:7eaa62f7-2f9e-4fa1-86fa-(E-Mail Removed)...
> >> >> does anybody have a number for BT Broadband that can short cut the
> >> >> call to the sub continent.
>
> >> >> 4 weeks without BB now... and just had second $40.00 call of the day
> >> >> trying to find out what is happening.
>
> >> >> Same old script -- 15+ min call -- same procedures
>
> >> >Why is it costing you anything?
>
> >> And why is it in $$$$$'s
>
> > Sadly i work away from home a lot and my wife runs our buisness using
> > the BB from the farm.
>
> > So currently i am in Miami and pulling emails on my lap top and then
> > skypeout back to farm....but earlier made mistake of using my US cell
> > to call BT 20 mins of wasted time and $30 of calling time --- followed
> > up by 43 mins of skype to the same number ---- and still nothing.
>
> > how do i find out other ISPs that are available on our exchange ---
> > very rural 01874 636xxx Sennybridge in rural wales...
>
> Sorry to say your wife needs to ring up and go through the series of tests
> they will want her to do.
> For info on other ISP's on Sennybridge tryhttp://www.samknows.com/broadband/exchange/SWSVB- Hide quoted text -
>
> - Show quoted text -

thanks --- so it looks like BT is only option on our exchange....

anybody have any experiance of a backup 3g or GPRS link to a lAN as a
back up...

I expanded my experiance in discovering that i could access email via
mobile all be it rather slowly.

regards

ianh <(E-Mail Removed)> wrote on Tue, 15 Jul 2008:

>thanks --- so it looks like BT is only option on our exchange....

I think you're misunderstanding, Ian. BT Wholesale's ADSLMax is the only
option at your exchange, but that's very different from having to put up
with BT the ISP and its notoriously poor service.

You should be able to switch to any ISP that uses Max. Zen and IDNet are
two very good, reliable providers that have UK helpdesks and I'm sure
you'll get a lot of other recommendations here :-), depending on what
you need and how much you want to spend.

You could also have a look at http://www.thinkbroadband.com/ for info,
comparisons and user ratings of many ISPs. If you like the look of any
of them, visit their broadband home page; there's usually a checker
where you can enter your phone number to be sure they can supply you,
but as you're on an ADSL-enabled exchange this shouldn't be a problem.

Let us know how you get on :-)
--
Nightowl