BT Broadband router setup

Yet another instance of 'Ive just ordered $VENDOR internet, can you set it up
for me'...

This person has ordered broadband from BT. I have a password, but no username.
I have a telephone number, and email address registered during the signup process.

He is not using a BT Home Hub.

Do BT use usernames at all? I seem to recall that the authentication was done
solely on the fact that BT know which physical line it's coming in from, but I
may be wrong, and it may have changed.

So, can anyone suggest what I should put in the username field for the PPPoA
connection. Everything else, I assume, is bog-standard BT-UK ADSL (i.e. VPI 0,
VCI 38, G.DMT PPPoA LLC, etc. etc.

Jim

In article <ep2dri$htv$1$(E-Mail Removed)>,
(E-Mail Removed)lid (Jim Howes) wrote:

> This person has ordered broadband from BT. I have a password, but
> no username. I have a telephone number, and email address registered
> during the signup process.
>
> He is not using a BT Home Hub.
>
> Do BT use usernames at all? I seem to recall that the
> authentication was done solely on the fact that BT know which
> physical line it's coming in from, but I may be wrong, and it may
> have changed.

The username should be the email address...

--
Paul Cummins

**FREE** mobile phones, with FREE line rental
http://www.gstgroup.co.uk/

"Paul Cummins" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed).. .
> In article <ep2dri$htv$1$(E-Mail Removed)>,
> (E-Mail Removed)lid (Jim Howes) wrote:
>
>> This person has ordered broadband from BT. I have a password, but
>> no username. I have a telephone number, and email address
>> registered
>> during the signup process.
>>
>> He is not using a BT Home Hub.
>>
>> Do BT use usernames at all? I seem to recall that the
>> authentication was done solely on the fact that BT know which
>> physical line it's coming in from, but I may be wrong, and it may
>> have changed.
>
> The username should be the email address...
>

But not always, it could be a semi senseless letter numerical grouping
or then again they may not need it at all.

To the OP tell your friend to plug it in & leave it for 15 minutes or
so, as some will download/configure the login details automatically..

Jim Howes wrote:

> Yet another instance of 'Ive just ordered $VENDOR internet, can you set it up
> for me'...

http://www.filesaveas.com/btbroadband.html

# Username: (E-Mail Removed)
# Password: No password required, as BT uses phone number for
authentication, so no password is required. If your router needs one,
use "BT"

Ted.

kraftee wrote:
> "Paul Cummins" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed).. .
>> In article <ep2dri$htv$1$(E-Mail Removed)>,
>> (E-Mail Removed)lid (Jim Howes) wrote:
>>
>>> This person has ordered broadband from BT. I have a password, but
>>> no username. I have a telephone number, and email address
>>> registered
>>> during the signup process.
>>>
>>> He is not using a BT Home Hub.
>>>
>>> Do BT use usernames at all? I seem to recall that the
>>> authentication was done solely on the fact that BT know which
>>> physical line it's coming in from, but I may be wrong, and it may
>>> have changed.
>> The username should be the email address...
>>
>
> But not always, it could be a semi senseless letter numerical grouping
> or then again they may not need it at all.
>
> To the OP tell your friend to plug it in & leave it for 15 minutes or
> so, as some will download/configure the login details automatically..

Noted. However, I'm trying to be prepared here, and am assuming that the router
might not fall in the 'some' category.

Another question I have not managed to answer yet is the whereabouts of
customer-facing DNS servers for BT/Yahoo broadband. One thing I have found is a
statement that 'BT Does not publish IP Addresses of DNS servers', which is
effectively saying "We here at BT have no clue how DNS works in the real world.
We insist that you all use DHCP because every router out there is 100%
reliable, and anyone not using a dynamic IP address is a drooling moron", and
while I've dealt with some clueless companies in the past, I can't quite believe
BT can be this clueless (although some will no doubt disagree)

On Mon, 22 Jan 2007 15:57:42 +0000, Jim Howes
<(E-Mail Removed)> wrote:

>kraftee wrote:
>> "Paul Cummins" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed).. .
>>> In article <ep2dri$htv$1$(E-Mail Removed)>,
>>> (E-Mail Removed)lid (Jim Howes) wrote:
>>>
>>>> This person has ordered broadband from BT. I have a password, but
>>>> no username. I have a telephone number, and email address
>>>> registered
>>>> during the signup process.
>>>>
>>>> He is not using a BT Home Hub.
>>>>
>>>> Do BT use usernames at all? I seem to recall that the
>>>> authentication was done solely on the fact that BT know which
>>>> physical line it's coming in from, but I may be wrong, and it may
>>>> have changed.
>>> The username should be the email address...
>>>
>>
>> But not always, it could be a semi senseless letter numerical grouping
>> or then again they may not need it at all.
>>
>> To the OP tell your friend to plug it in & leave it for 15 minutes or
>> so, as some will download/configure the login details automatically..
>
>Noted. However, I'm trying to be prepared here, and am assuming that the router
>might not fall in the 'some' category.
>
>Another question I have not managed to answer yet is the whereabouts of
>customer-facing DNS servers for BT/Yahoo broadband. One thing I have found is a
>statement that 'BT Does not publish IP Addresses of DNS servers', which is
>effectively saying "We here at BT have no clue how DNS works in the real world.
> We insist that you all use DHCP because every router out there is 100%
>reliable, and anyone not using a dynamic IP address is a drooling moron", and
>while I've dealt with some clueless companies in the past, I can't quite believe
>BT can be this clueless (although some will no doubt disagree)
Well Jim I signed up with BT for the option 3 broadband on Friday but
from what I am reading here I am thinking of canceling I would need
the dns server addresses also if I do not get the answer by Thursday I
will cancel .
I believe one does have the option to cancel before ones line is
enabled .

On Monday 22 January 2007 6:02 pm, in MID
<(E-Mail Removed)>, (E-Mail Removed)
((E-Mail Removed)) wrote:
> On Mon, 22 Jan 2007 15:57:42 +0000, Jim Howes
> <(E-Mail Removed)> wrote:

>>Another question I have not managed to answer yet is the whereabouts of
>>customer-facing DNS servers for BT/Yahoo broadband.

> Well Jim I signed up with BT for the option 3 broadband on Friday but
> from what I am reading here I am thinking of canceling I would need
> the dns server addresses

194.72.0.98
194.74.65.68

There are more...

regards,
--
Ian...

On Mon, 22 Jan 2007 19:15:29 +0000, ian <(E-Mail Removed)>
wrote:

>On Monday 22 January 2007 6:02 pm, in MID
><(E-Mail Removed)>, (E-Mail Removed)
>((E-Mail Removed)) wrote:
>> On Mon, 22 Jan 2007 15:57:42 +0000, Jim Howes
>> <(E-Mail Removed)> wrote:
>
>>>Another question I have not managed to answer yet is the whereabouts of
>>>customer-facing DNS servers for BT/Yahoo broadband.
>
>> Well Jim I signed up with BT for the option 3 broadband on Friday but
>> from what I am reading here I am thinking of canceling I would need
>> the dns server addresses
>
>194.72.0.98
>194.74.65.68
>
>There are more...
Thanks Ian where can I find the others ? the ones you have posted will
probably be ok but if there are more I would like to know .

regards,

Jim Howes wrote:
> Another question I have not managed to answer yet is the whereabouts of
> customer-facing DNS servers for BT/Yahoo broadband. One thing I have found is a
> statement that 'BT Does not publish IP Addresses of DNS servers', which is
> effectively saying "We here at BT have no clue how DNS works in the real world.
> We insist that you all use DHCP because every router out there is 100%
> reliable, and anyone not using a dynamic IP address is a drooling moron", and
> while I've dealt with some clueless companies in the past, I can't quite believe
> BT can be this clueless (although some will no doubt disagree)

Hmmm, PPP, not DHCP. Also, there is a difference between using a system
which automatically/dynamically allocates IP/routing/DNS settings and
having a dynamic IP.

You might also benefit from using the PPP-provided settings if, for
example, BT move/change the DNS servers and/or some of them fail.

If you cannot find out BT's DNS server addresses, you could always give
opendns.com a go.

Paul Cupis wrote:
> Hmmm, PPP, not DHCP. Also, there is a difference between using a system
> which automatically/dynamically allocates IP/routing/DNS settings and
> having a dynamic IP.

Ok, subtle difference, but BT expect the end clients to discover DNS server
addresses either via the router with DHCP, or to use the router's DNS proxy
server (assuming it has one).
From past experience with DNS proxy servers <CURSE>Dlink</CURSE> I'd rather not
touch them with a ten foot pole (and in this particular case, it will need to be
a far longer pole, given the amount of cable I will be laying in two weeks
time.. Lots of lovely discovering new worlds and confined spaces where no
cleaner has gone before)

> You might also benefit from using the PPP-provided settings if, for
> example, BT move/change the DNS servers and/or some of them fail.

While I am happy to poke the router to discover DNS addresses, non-technical
users whose machines have been assigned static IP addresses are not. They also
do not necessarily have administrator rights necessary to change system DNS servers.

Besides, an ISP that moves their DNS servers about without giving adequate
warning is not a 'Service' provider in my book. (Cue stories about one ISP, the
name of which I forget, that had all of their core machines on some kind of
randomised DHCP/DDNS setup. The mind boggled..)

> If you cannot find out BT's DNS server addresses, you could always give
> opendns.com a go.

Filed for future reference.

In a pinch, 4.2.2.1, 4.2.2.2, and 4.2.2.3 are public DNS servers operated by
Level 3. Not the fastest, but possibly useful as a tertiary DNS server, for
when your ISP servers go insane.